Microsoft Field Engineer Reviews | Glassdoor

Microsoft Field Engineer Reviews

Updated Jan 2, 2020

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4.2
89%
Recommend to a Friend
94%
Approve of CEO
  1. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Premier Field Engineer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 8 years

    Pros

    Constantly something new. great place to grow personally and professionally.

    Cons

    work life balance suffers tough to move to different roles

    Continue reading
    Microsoft2020-01-03
  2. Helpful (1)

    "Good, depending on the silo you're stuck in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Field Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    There are more resources for learning and connecting than you'll know what to do with

    Cons

    Different teams compete with each other, or at the very least are not aware of anything beyond their immediate org. It can make one feel lost in the shuffle sometimes

    Microsoft2019-11-16
  3. Helpful (2)

    "Ask to speak with your reporting manager before accepting an offer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Premier Field Engineer 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Microsoft full-time

    Pros

    Great prestige High reward Opportunity for growth

    Cons

    Prepare to deal with a lot of microaggressions Build your tribe fasts! Network well before you get there otherwise prepare to be left behind. A cult mentality - either you blend in or you are spit out - at least move out of services (SI) as soon as you can.

    Continue reading
    Microsoft2019-10-16
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Field Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 3 years

    Pros

    Benefits, Networking, Opportunities for growth

    Cons

    easy to get lost in the folds, work/life can be difficult depending on the role

    Microsoft2019-09-05
  5. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Field Engineer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for less than a year

    Pros

    Growth mindset, great talent and amazing sense of community

    Cons

    Work life balance, such a huge company it's easy to get overwhelmed

    Microsoft2019-08-20
  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Field Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    Services side of the house is pretty good if you carve out a niche for yourself at some good customers. Work-life balance is possible but can be tricky depending on customer location and whether the customer requires 100% onsite (e.g. many Federal customers). Benefits package is actually worthy of comparison when adding to total compensation. Rewards often match output, especially if you learn what your management/senior leadership are looking to quantify for the region or team's overall performance. Access to mentorship can be challenging in Services as opposed to the Engineering or Sales areas, but you have access to most of the company and if you put time into networking, it can definitely be done. Access to some of the best minds and best training in the world, but you need to set good boundaries to balance time spent billable vs training and keeping up. They factor in training time, but you have to schedule it at regular intervals and make sure your customer(s) is/are happy with timing

    Cons

    Challenging for those who have a hard time self-promoting (have to balance between highlighting good/great performance while remaining humble. This is not a company for insanely bright solo performers who have no ability to share their knowledge - a high premium is placed on building upon the success of others (generally not starting from scratch) and promoting the success of others (e.g. build things in such a way that they meet best practices and can be reused in others' projects. In my mind, this aspect is a pro, not a con, but for those who want to go "lone cowboy genius" this is not the place for you unless you are really willing to stretch yourself. While our software is great, our internal tools need work. Things like timekeeping and customer records are accurate but have quirks that make them tedious to use. While management is aggressively looking to replace these, it is slowly progressing. Not the biggest con if you come in expecting it, but it is a bit disappointing given the caliber of the company. Finally, there are pockets of services where the customer contracts have been written with very little protection for the PFE or Consultant - you may be asked to do something ridiculously out of scope or unreasonable from a man-power/schedule perspective. While this is not generally the case, you will need to network your way through the situation (leverage peer assistance), while working with the Account team to adjust scope. Some contracts may be so bad that you need to quickly rotate out. However, there truly is plenty of opportunity to move around - you are not hired for a single slot like most other services companies.

    Continue reading
    Microsoft2019-06-17
  7. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    Current Employee - Premier Field Engineer 

    I have been working at Microsoft full-time for more than a year

    Pros

    If you're self driven with good networking skills you'll do great here.

    Cons

    Management doesn't usually have the answers.

    Microsoft2019-05-30
  8. "No work / life balance"

    StarStarStarStarStar
    Current Employee - Premier Field Engineer 

    I have been working at Microsoft full-time

    Pros

    Great pay and benefits Work from home

    Cons

    Working here is like constantly drinking from a firehose 100% of the time. Constant feeling of being overwhelmed. No downtime. Easy to burn out.

    Continue reading
    Microsoft2019-04-12
  9. Helpful (2)

    "Excessive Politics, Backstabbing, Fallacies, Unethical People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Premier Field Engineer 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Microsoft full-time for more than 10 years

    Pros

    Unlimited PTO, benefits package, competitive pay.

    Cons

    Crazy office politics, backstabbing (unethical people that do whatever it takes to succeed), lack of teamwork, fallacies/brain washing, topped by a lot of ego.

    Microsoft2019-03-11
  10. Helpful (4)

    "Great...for the right people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Field Engineer 
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    Benefits are excellent. Pretty much unlimited access to training and technology exposure...

    Cons

    As a PFE, you will be required to maintain utilization minimums, the same as a consultant would be. Stay billable or you lose. This creates false urgency and stress, as well as terrible work/life balance. Microsoft doesn't tell you in the interviews, but they want you to be a workshop trainer...providing actual support or "fixing things" is an afterthought and frowned upon, as that's not where the money is. MS should change the job title to "Technical Trainer" and get over with it.

    Continue reading
    Microsoft2019-02-28

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