Microsoft General Manager Reviews | Glassdoor

Microsoft General Manager Reviews

Updated June 26, 2017
48 reviews

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General Manager

3.4
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  1. "Headed in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Redmond, WA
    Former Employee - General Manager in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 10 years)

    Pros

    The company is all-in on cloud and embracing Linux in a first class way. They are being smart about it, but the trend is clear.

    Cons

    Some old-school types with old-school thinking hanging on but they are getting less and less airtime.


  2. "You better live in Seattle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time

    Pros

    Brilliant people creating new and exciting technologies. Very collaborative and employee-forward HR.

    Cons

    Incredibly HQ-centric. If you aren't in Redmond 3 out of 4 weeks every month, don't bother. You will be left out of major decisions, disempowered and eventually forgotten.

    Advice to Management

    For a company of this size to not have a greater distribution of leadership and ownership of products and programs, is insane.

  3. "Changes keep on coming..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Redmond, WA
    Current Employee - General Manager in Redmond, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 5 years)

    Pros

    You will work with some of the brightest minds in the industry. The technology is amazing if you are passionate about seeing the future, this is a great place to do it. Satya is a good leader who is genuinely trying to change the company for the better.

    Cons

    Its a big ship that takes a long time to turn, so many of the old mindsets are still highly prevalent in the organization. The key ones are:
    1) Arrogance: Yes, there are bright people here, but sadly people tend to believe their own press too much.
    2) Lack of customer centricity: Linked to #1, people believe they know more than customer do. Frankly, customer is a concept on a ppt slide. Part of the problem is that all global roles are a) based in Redmond b) rarely leave Redmond c) not directly linked to the field where the work actually happens d) spend their time building playbooks and strategy videos NO ONE actually reads or cares about.
    3) Linking words with action: the follow-through is non-existent. You sit in a meeting and the person will say, I will drive that and come back. They rarely do. Its such a large company and globally you are disconnected from the business in many groups so the accountability is not there.
    4) Leadership gaps: Leaders tend to be very isolated, at the CVP and GM levels, you engage them through their business managers who filter information to them. Most leaders also are more focused on making partner than developing their teams, sadly.
    5) You have to be in the Enterprise side, the consumer side is a trainwreck, led by people who have no clue what they are doing. Its also not a focus (outside of Office) for Satya. If you are a strong retail person, you will quickly see many serious challenges.

    Satya is driving change and its the right change, but the challenge is that while he has replaced many of the Senior Leaders who didn't buy into his game plan, the next level of management (GM) is still firmly entrenched in the ways of the past so will take a long time to make Microsoft a customer-centric, people-focused, agile organization and by that time, the market will have already moved on.

    Advice to Management

    Move from box checking to real accountability that starts with a genuine consideration for the customer, who you have neglected for a long time. Embrace a direction, either in or out of the consumer business, devices or just become an enterprise services company. If we were a person, we would be committed for our erratic behavior.


  4. "happy job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Seattle, WA
    Current Employee - General Manager in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Microsoft full-time (More than 10 years)

    Pros

    Work culture, benefits, compensation, colleagues and work

    Cons

    There is hardly anything microsoft has to be improve upon


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Antonio, TX
    Former Employee - General Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft (More than 3 years)

    Pros

    Advancement, training, great strategy, CEO with vision and executional ability.
    Caring environment, good work life balance, great Corp social responsibility

    Cons

    High turnover in my division
    Expectations set high
    Stack/rank gone in favor of ongoing performance reviews
    Time to establish better long term goals


  6. "Constantly moving targets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 5 years)

    Pros

    better than average benefits, nice offices,

    Cons

    politics, ability to move into different areas, managers cram the culture down your throat then don't practice it themselves. Ambiguity in ever changing focus.


  7. "GM Marketing & Strategy"

    StarStarStarStarStar
    Former Employee - General Manager in Redmond, WA
    Former Employee - General Manager in Redmond, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 5 years)

    Pros

    able to have multiple different jobs across different aspects of large dynamic company

    Cons

    many people at msft are stagnant, focused on maintaining tenure vs changing the market, significant internal politicking and cross-divisional infighting.

    Advice to Management

    need a good rabbi you can trust and count on

  8. "Company in transition = challenges and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Redmond, WA
    Former Employee - General Manager in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 10 years)

    Pros

    Good pay and benefits, wide range of products and businesses to work on, smart co-workers, ability of MSFT to "move the dial".

    Cons

    Some MSFT businesses are growing (Azure, O365) while others are declining (Windows). Life can be difficult if you are aligned with one of the declining businesses that is forced to reduce costs as a result of shrinking revenue. Despite Satya Nadella's effort to change the culture, politics and fiefdoms are still deeply embedded.

    Advice to Management

    Take responsibility for and be more transparent about the constant stream of layoffs that have become core to the cost and talent management plans. Failing to acknowledge layoffs hurts morale and creates uncertainty for remaining employees.


  9. "changing for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Redmond, WA
    Former Employee - General Manager in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 5 years)

    Pros

    Dedicated to innovation. Hires talented people.

    Cons

    Matrix'd. Many overlapping teams. Lots of redundancy. New leadership is committed to rationalizing and streamlining this however.

    Advice to Management

    Continue to streamline and unify teams around common outcomes.


  10. "GM at Microsoft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Redmond, WA
    Former Employee - General Manager in Redmond, WA
    Recommends
    Positive Outlook

    I worked at Microsoft full-time (More than 8 years)

    Pros

    Great people, good company that takes good care of employees in general,

    Cons

    Politics - anytime you have a juicy project watch out, someone else is going to make a play for it. Limited upside - Microsoft hasn't been able to really reward people relative to companies like Google or Amazon.

    Advice to Management

    Take active role in managing careers of people, especially your winners, like GE or IBM do