Microsoft Inside Sales Representative Reviews | Glassdoor

Microsoft Inside Sales Representative Reviews

Updated Jun 15, 2019

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Found 11 reviews

3.2
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57%
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100%
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  1. Helpful (2)

    "Good entry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Fargo, ND
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    fast paced and get to get experience quickly

    Cons

    not the best company culture.

    Advice to Management

    plan before acting. look at long term effects and not just short term fixes.

    Microsoft2017-09-06
  2. Helpful (5)

    "Extremely toxic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    - very valuable company experiencing further growth - good name - huge established customer base - modern building in dublin with good food - looks good on cv - extensive internal training programs

    Cons

    - extremely toxic culture overall - all about visibility, not the actual work you do - lots of favoritism and overall biased management - salaries way below industry average - large part of variable salary allocated at management discretion - no control layer of management in place, they can do anything they want - lots of useless meetings - bad commission system - bad tools and processes

    Advice to Management

    Fix the tools, fix the commission system, check up on your managers, try to be less "American", most American companies in Europe adjust their culture accordingly, please at least try to make this a pleasant place to work

    Microsoft2019-06-16
  3. Helpful (4)

    "terrible German Inside Sales Management in Dublin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time for less than a year

    Pros

    It would in general be easier to find pros for Microsoft in general, but it's hard finding pros for Microsoft Inside Sales in Dublin, especially if one works in the German team. Apart from that, the products sure are great, the option of doing an L200 certification and having Microsoft on your CV also is a pro. The new office location is also very nice, with a friendly and modern atmosphere.

    Cons

    Especially German management is rather unfair and very biased. Targets and achievement are based on who is liked and who isn't not rather than real performance. Salaries could be a bit higher, considering the cost of everything in Dublin, food and especially rent.

    Advice to Management

    Consider exchanging the German management for inside sales. The competence is far inferior to other inside sales teams in Dublin. Apart from that, consider offering your employees real growth and career options further onwards if they want to move out of inside sales after a couple of years.

    Microsoft2019-06-14
  4. Helpful (1)

    "Great and friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    Very fair salary, good perks and benefits including subsidized food.

    Cons

    No clear career path at inside sales. Bottle-neck processes that could work better.

    Advice to Management

    Create a clear development plan for all of your employees.

    Microsoft2019-02-11
  5. Helpful (27)

    "Inside Sales Germany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time for more than a year

    Pros

    Nice trip to the US if you're lucky, some nice colleagues, good health insurance. compared to what other IT firms in Dublin offer, there is not much I can think of.

    Cons

    I can only speak for the German Inside Sales Team, but staying in line with overall company culture, this is probably one of the most toxic work environments in Dublin. At Microsoft visibility is everything. The joke "it doesn't matter what you do, what counts is the look on your face while you do it" couldn't be more true anywhere. Sucking up to Management is explicitly encouraged and will almost certainly be the decisive...

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    Advice to Management

    Try to filter out some of the typical American work culture, we are in Europe and have a different culture here, try to offer perks like the other IT companies, get rid of your most toxic directors.

    Microsoft2018-11-01
  6. Helpful (7)

    "Inside Sales Dublin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Dublin, Dublin
    Doesn't Recommend

    I have been working at Microsoft full-time for less than a year

    Pros

    Interesting people and huge scale of customers

    Cons

    Not challenging, not interesting and not really what was described in the interview

    Microsoft2017-11-21
  7. Helpful (5)

    "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Dublin, Dublin
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time

    Pros

    The company is amazing, multicultural, a lot of young people from the whole EMEA territory.

    Cons

    Unclear career development plan. People recently hired earn much more than people who was there since much time before (and their experience is not that relevant to justify it).

    Advice to Management

    Develop a structure career development plan. Focus in every employee you have, not only in ones working on bigger accounts.

    Microsoft2017-11-03
  8. "Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Kuala Lumpur
    Recommends
    Positive Outlook

    I have been working at Microsoft for more than a year

    Pros

    Get to work with up to date technologies.

    Cons

    Benefit for contract staff not much.

    Advice to Management

    Care towards contract staff too.

    Microsoft2017-03-28
  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Nairobi
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time for more than a year

    Pros

    I loved the people and culture

    Cons

    Not a place for lazy people.

    Advice to Management

    kudos

    Microsoft2016-11-29
  10. Helpful (7)

    "Inside Sales Dublin? Besser nicht!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft for more than a year

    Pros

    Microsoft ist in vielen Bereichen Marktführer, leider sind auch viele Produkte einfach schlecht, aber die klassischen Cash Cows wird es aufgrund fehlender Alternativen sicher noch lange auf dem Markt geben, und Cloud Neuentwicklungen (SaaS - IaaS) haben sich bereits fest im Markt etabliert. Das Unternehmen macht sich ausserdem gut im Lebenslauf. Wer auf kalt gestaltete High-Tech Büros steht, wird sich am Gebäude am Aussenrand...

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    Cons

    Microsoft versucht besonders engagiert sich nach innen, wie aussen, als moralisch agierendes Unternehmen zu präsentieren. Wie so oft ist das genaue Gegenteil der Fall. Ich habe noch nie in einem Unternehmen mit dermassen schlechter Atmosphäre gearbeitet. Management ist chaotisch um es freundlich auszudrücken, Prozesse haben nie auch nur ansatzweise funktioniert, alles dreht sich um Oberflächlichkeiten und Selbstdarstellung,...

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    Advice to Management

    Ich war von erster Stunde an mit dabei und es war nicht immer so. Findet mal raus, warum mittlerweile so viele Leute nach einem Jahr wieder kündigen und tut mal was dagegen. Ein kompletter Austausch des Managements wäre vielleicht eine Idee.

    Microsoft2018-12-19
Found 11 reviews