Microsoft Reviews in Irving, TX | Glassdoor

Microsoft Irving Reviews

Updated September 7, 2017
55 reviews

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Irving, TX

4.2
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55 Employee Reviews

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Pros
  • One of the best places to work for with great work life balance (in 1965 reviews)

  • Working with really smart people who readily share their great insights is a humbling experience where everyone is treated as equals by all employees (in 1686 reviews)

Cons
  • Sometimes working hard means disrupting one's work/life balance for periods (in 1099 reviews)

  • Review system was not the greatest (in 519 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great benefits & professional development with stack ranking issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Engagement Manager in Irving, TX
    Former Employee - Senior Engagement Manager in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 10 years)

    Pros

    Employee Benefits
    Top Brand
    Bonus
    Stock Awards

    Cons

    Your manager can make or break you
    Lots of Bureaucracy at higher levels

    Advice to Management

    People make the company great. Reward those who collaborate with others vs. those who steal the spotlight.


  2. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Engineer in Irving, TX
    Current Contractor - Engineer in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft as a contractor (More than a year)

    Pros

    I really consider the entire experience a Pro

    Cons

    NONE I honestly have not noticed anything that needs to change! Great place to work.

    Advice to Management

    nothing to change

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Microsoft full-time (More than 10 years)

    Pros

    Great culture, opportunities for growth.

    Cons

    They are going through a phase of hiring only young newbies right now.


  4. Helpful (4)

    "Great benefits and co-workers, but bad upper-management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Microsoft full-time (More than 10 years)

    Pros

    The pay and benefits are tremendous (very hard to find anywhere else), and if you're ambitious enough, there is unlimited opportunity. They're also great, if you need time off to take care of yourself and/or your family.

    Cons

    They want nothing but ambitious leaders. Being a solid performer is not enough. The longer you're there, the bigger the bulls eye is on your back. Every year, they get rid of the "bottom 5%" of the employees, no matter how well they perform. It's a bad model. Also, training has become almost non-existent, so most of the time you're on your own to train yourself, on top of all of the many other demands on your time. It's a very high stress environment.

    Advice to Management

    Get rid of the "getting rid of the bottom 5%" model. Microsoft needs not just leaders, but also solid performers.


  5. "A great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Support Escalation Engineer in Irving, TX
    Current Employee - Senior Support Escalation Engineer in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft (More than 10 years)

    Pros

    I mean it is Microsoft. The people here are amazing. Technical talent is some of the best in the world bar none. The challenges here are non-stop. What you can learn is only limited by your ability to multi-task. Ground breaking technology is at your fingertips all the time. Learn and grow. You can only go up and your career is driven by you.

    Cons

    Work, while the reason for being here, can become the only thing you ever do. I dream about cases sometimes. The fun needs to come back. Microsoft, in its maturity, has forgotten that there can be a balance.

    Advice to Management

    Keep being you. Give the crazy growth, you are doing an amazing job!


  6. "Good Company"

    StarStarStarStarStar
    Former Contractor - Support Engineer in Irving, TX
    Former Contractor - Support Engineer in Irving, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft as a contractor (More than a year)

    Pros

    Good Coworkers and good team members

    Cons

    Contract work is the pits


  7. "Delivery Resource Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Delivey RM in Irving, TX
    Former Employee - Global Delivey RM in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft full-time (More than 10 years)

    Pros

    Great Technology, Great Benefits, Great People

    Cons

    If you do not get in the right group there are career path limitations

    Advice to Management

    create better career paths

  8. "Tier 3 Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escalation Analyst in Irving, TX
    Former Employee - Escalation Analyst in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft full-time (More than 3 years)

    Pros

    My position here was a T3 customer support role. It was very analytical and challenging which I think is great and keeps things interesting. I worked with a team that was very flexible in terms of schedule accomodations, the tenured people I worked with were great we all got a long and worked well as a team.

    Cons

    Lack of resources certain vendors/contract positions stifled pay or raises, sometimes mitigation was hindered due to red tape/jurisdiction


  9. "U.S. Service Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Lead in Irving, TX
    Current Employee - Quality Assurance Lead in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Microsoft full-time (More than a year)

    Pros

    Great environment to work in. Plenty or room for growth.

    Cons

    The coffee machines break sometimes.


  10. Helpful (2)

    "One Microsoft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Escalation Engineer in Irving, TX
    Current Employee - Support Escalation Engineer in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    * Main Support and Development Campuses are greatly funded.
    * Training and support documents available
    * Ability to make an impact on the company as a whole
    * Medical Benefits are Above Average to Great
    * Bonus Incentives and Monetary Benefits are Above Average to Great
    * Main Campuses offer various amenities per region including, Outdoor Activities, Great Quality Lunches at decent to low prices, Decent Discounts on Microsoft Only Products at Company Stores
    * Excellent Work/Life Balance. You work when you are scheduled - Scheduling is Fair and Traditional
    * Numerous Career Opportunities to those that choose to earn them
    * Software Benefits to the Entire Microsoft Software Catalog for personal use free.
    * Company is in the growth to a new direction of a Unified Organization of Knowledge and Collaboration
    * Excellent Disability, Maternal/Paternal, and Retirement options
    * Strong understanding and respect of diversity, culture, and religions
    * Fantastic and Encouraging Orientation/Onboarding Events
    * Host yearly events company wide
    * Strong Morale and team building events and company hosted lunches

    [Personal Note: I have felt the most accomplished, valued, and respected of all the companies I have EVER worked at for any industry or service. I have work in the last 13 years for about 20 companies - Microsoft has been the best so far in every field. except overall communication - but that seems to be the shortcomings of Humans in general]

    Cons

    * Some employees find loops in systems to retain employment while bringing the company down
    * Too Much out-sourcing and vendor work - pay the employee for the work not the middleman
    * Strong breaks in current communication, business focus among teams of services and products, no central point of resource or reference
    * Does not have standardized training for Support Services, needs better hiring techniques to filter out unqualified candidates, and needs to streamline the employment initiation post hiring process
    * Lacks open cooperation and collaboration between teams - unhealthy competition
    * Many Individuals tend to rather put blame on others and refuse ownership or responsibility
    * Managers should work closely on setting standards and procedures in writing and sticking to them - much communication about standards and procedures is word of mouth.
    * Company needs more focus on the future and bigger picture and to not fall in the loop of old bad habits
    * Still a strong presence of "Always done it this way" mentality that needs to be filtered out or changed

    Advice to Management

    Work harder to being a United company and set standardization to build from. Do not set much word of mouth and show conviction, ownership, and accountability in the face of failure.

    Strive to bring teams and services on the same page. Enforce procedures and standards that actually matter to the benefit of the business, employee, and customer.


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