Microsoft Reviews in New York City, NY | Glassdoor

Microsoft New York City Reviews

Updated January 20, 2019
191 reviews

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New York City, NY Area

4.1
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191 Employee Reviews

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Pros
Cons
  • "Work/life balance seems to be slowly declining across the company" (in 1194 reviews)

  • "Outdated review system which is anything but fair" (in 530 reviews)

More Pros and Cons

  1. "Best company to work for hands down"

    StarStarStarStarStar
    Current Employee - Learning & Development in New York, NY
    Current Employee - Learning & Development in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 5 years)

    Pros

    they take care of you
    benefits are amazing
    they are entirely inclusive
    work environments are very comfortable

    Cons

    so many employees that sometimes things are slow moving


  2. "Fantastic company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 3 years)

    Pros

    Working at Microsoft was the best job that I have ever had. Excellent pay, fantastic company culture, working with the best and brightest people from around the world. And the evolution since Satya took over the main job was incredible to see! Microsoft deserves a place in the (M)FANG tech stars crew as a place to make a career.

    Cons

    Sometimes politics came into play, but this seems unavoidable at a large company, especially one of Microsoft's size. Also, the vendor vs full-time employee gap was sometimes frustrating and sad.

  3. "NY Field Sales a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Executive in New York, NY
    Former Employee - Service Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 3 years)

    Pros

    very smart people, great benefits, awesome senior executive strategy and leadership, good compensation packages, prestigious brand

    Cons

    Turnover, at least in NYC, is very high: >100% in 3 1/2 years there. Goals frequently unachievable, thus the turnover. Started to goal customer-paid roles with sales quotas. Role switching is strongly encouraged which, while good for the employee rounding out his/her career, it is bad for account coverage consistency.

    Advice to Management

    Customers will buy the stuff that is core regardless of who is selling it. But if you want to expand the breadth of your footprint to new, more fringe products, you should have steady coverage of your key accounts. "Trusted Advisor" obviously implies trust, which is earned, not given just because you have a Microsoft business card. Don't take my word for it. Look at HR records for sales roles in the key NYC market over the past 5 years. And while job rotation is good for individual development, it does not support a "maniacal customer focus" because the customers have no consistency of contacts or roles.


  4. Helpful (1)

    "Amazing company, but retail branch is flawed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Bridgewater, NJ
    Former Employee - Assistant Store Manager in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than a year)

    Pros

    Company mission and vision is second to none. Benefits are amazing, flexibility for a retail job is unrivaled. You get to use the latest and greatest products and software. One of the best things about the company is that the larger corporation listens to its people out in the field to improve on products and services. Tons of opportunity to learn new things.

    Cons

    Very little room for advancement because there are so few stores. There is almost no accountability unless they don't like you. Mixed messaging is common, but the bottom line is that you'll be expected to just do as you're told.

    Advice to Management

    My advice would be to treat all employees with all of the things that are preached, not only the ones you like. Favoritism is a very real problem within the stores. Accountability on the right people who are not contributing to the success of the stores would be a great change instead of pushing out the people who don't blindly obey. Actually live the values, currently they're just words on a page.


  5. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    Company culture is very supportive and the sales message is that the technology transforms productivity, collaboration and participation. Pretty cool.

    Cons

    As with any rewarding role it is equally demanding. There is a lot to keep up with.

    Advice to Management

    None, they really try in earnest to give us the tools we need and to make our lives easier as we focus on our goals.


  6. "Customer Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in New York, NY
    Current Employee - Customer Success in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 5 years)

    Pros

    over all culture and company is good

    Cons

    NY Metro is worst place to work. Its RACIST white man club .. if you are anything else treated like POS.

    Advice to Management

    Cleanup and don't just talk of about diversity (Lip Service) but show some spine and get rid of CSU racist culture. It begins with the Senior manager


  7. "Sales - Account Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than a year)

    Pros

    Excellent mission and leading technology

    Cons

    A very bureaucratic environment creating friction within

    Advice to Management

    Improve the on-boarding and coaching process

  8. "Microsoft is an excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Sales Specialist in New York, NY
    Current Employee - Solutions Sales Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    You manage your own time and can work remotely

    Cons

    A lot of quota pressure, could be difficult


  9. "Network engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in New York, NY
    Former Employee - Network Engineer in New York, NY

    I worked at Microsoft (More than 3 years)

    Pros

    Learning, good salary, good management team

    Cons

    overwhelming projects and no work balance


  10. Helpful (1)

    "Happy so far...still new"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Premier Field Engineer in New York, NY
    Current Employee - Senior Premier Field Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft (Less than a year)

    Pros

    Benefits aren’t as good as they used to be, but better than my previous jobs.

    Cons

    Somewhat difficult to navigate the expectations of my role.

    Advice to Management

    Offer better role definitions and clearer expectations to new hires.


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