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Microsoft Product Advisor Reviews

Updated February 12, 2018
173 reviews

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Product Advisor

3.8
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Pros
Cons
  • Certain groups can have poor work-life balance (in 1120 reviews)

  • Mid level management, review system (in 522 reviews)

More Pros and Cons

  1. "Best retail job I every had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Services Advisor in Newark, DE
    Former Employee - Product Services Advisor in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft part-time (More than a year)

    Pros

    Loved the company, employees, products, pay, benefits, flexible, was really awesome.

    Cons

    I have nothing bad to say, really enjoyed my time with there.


  2. "Part time Product Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor in Huntington, NY
    Current Employee - Product Advisor in Huntington, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft part-time

    Pros

    The culture of Microsoft is among the best to work for. Their mentality of helping customers is that they don't want them to just come in and buy. They want them to have FUN, be ENGAGED, and have a great experience in order to achieve more. I bet there are not many places you can name that offer personal training sessions, out of box experiences when you buy a device, gaming tournaments, community events and so much more. Uniform honestly looks fresh compared to other companies and the experience with customers is unlike any other retailer.

    Cons

    There really aren't anyway. If you have open availability the only thing is you'll be working a 9 hour shift with 1 hour break. It's a lot of standing so make sure your shoes SUPPORT you.

    Advice to Management

    LOCK. CERTAIN. PRODUCTS. I love the mentality of devices not being locked, but people steal. a lot. Please change this because it can be hard to watch so many customers when the store is very busy. OR at least put sensors in the front of the store.

  3. "Consumer Product Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Product Advisor in Indianapolis, IN
    Former Employee - Consumer Product Advisor in Indianapolis, IN
    Recommends
    No opinion of CEO

    I worked at Microsoft full-time (More than a year)

    Pros

    Energized atmosphere, fantastic benefits and potential growth.

    Cons

    Retail hours, they say at the beginning that it’s nit about “sales” but then the push it later on.

    Advice to Management

    Focus on employees that work hard.


  4. "Product Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor in Salt Lake City, UT
    Current Employee - Product Advisor in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft part-time (More than 3 years)

    Pros

    Great company and benefits. Satya Nadella is awesome

    Cons

    Terrible management and organization at store levels

    Advice to Management

    Fire people that need to be fired and lead by example.


  5. "Product Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor in Austin, TX
    Current Employee - Product Advisor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft part-time (More than a year)

    Pros

    Great place to learn about technology.. Good Management

    Cons

    Retail hours are long and usually includes weekends

    Advice to Management

    Keep striving for greatness


  6. "Microsoft Product Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor in Natick, MA
    Current Employee - Product Advisor in Natick, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 5 years)

    Pros

    Great Benefits. Decent Pay. Good work & life balance.

    Cons

    Slow at times. Not enough growth opportunity.


  7. "Product Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor
    Current Employee - Product Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Microsoft part-time (More than a year)

    Pros

    Microsoft gives a new Surface device to retail employees upon hire and the option of a paid learning trip to Microsoft headquarters. Excellent benefits for part time employees.

    Cons

    Compensation for Microsoft employees is below average compared to rival tech companies competing locally in the retail market. Advancement is possible, but only through relocation. An overabundance of managers on duty cause constant frustration between all members of staff and little guidance for successfully completing daily, weekly, and quarterly objectives. No commission offered for a very demanding sales roll.

    Advice to Management

    Pay attention to comments from non-management staff. Try not to use the term retail position to disarm challenging questions that are aimed to dispel the illusive expectations of being a Microsoft employee at this capacity.

  8. "Microsoft Retail Product Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor
    Current Employee - Product Advisor
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft (More than a year)

    Pros

    The only positive things are the benefits, the co workers, as well as it being slow.

    Cons

    After working here for a bit, I thought it would be right to share my opinion on how this job is. Do not be fooled that just because this is Microsoft that you are doing huge things. At the end of the day it is just another retail job. My over arching problem with the job leads to the hours. You are expected to work minimum 20 hours a week which is normal but, when you submit an availability and your managers do not adhere to it, then it becomes a problem. Being a student, time management becomes tougher especially since work is not the main priority. Also, Even when voicing my concern, it does not seem like it is being heard and the managers do not pay much heed to new hires. I do not understand why part timers can only have 5 hour shifts and are required to work 4 days when it is completely possible to work less days and longer hours especially if those days happen to be the busy days for the store. I write this review in hopes for management to read this and hopefully address my concern. Also another con is that it is fairly high stress. You deal with a plethora of customers and the word "no" is never and option. You have to treat customers far above many different places and it's outstanding the lengths one is required to go. I understand that the customer comes first, but the way it is being approached is utterly wrong. To each their own and this is my opinion. There are other things as well but I believe that this is enough. Thanks for reading and please keep in mind that; again this is my own opinion and if you have other thoughts you are entitled to writing your own review and I am glad you have not experienced this.


  9. "Product Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor
    Current Employee - Product Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft part-time (More than 3 years)

    Pros

    Good pay, tuition reimbursement, good benefits.

    Cons

    Leadership (from corporate to retail) is very disconnected.


  10. "Product ADVISOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor
    Current Employee - Product Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft part-time (More than a year)

    Pros

    great benefits and opportunities for growth

    Cons

    hard to advance in the company

    Advice to Management

    great job!