Microsoft Quality Reviews | Glassdoor

Microsoft Quality Reviews

Updated March 1, 2018
18 reviews

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4.4
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Employee Reviews

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Pros
Cons
  • Certain groups can have poor work-life balance (in 1145 reviews)

  • Mid level management, review system (in 523 reviews)

More Pros and Cons

  1. "QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Quality Engineer in Redmond, WA
    Current Contractor - Quality Engineer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft as a contractor (Less than a year)

    Pros

    Best place to work, lot of things to learn

    Cons

    Since I started working recently, I have no Cons as such.


  2. "Intern through Year Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Quality Assurance Intern in Redmond, WA
    Current Intern - Quality Assurance Intern in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Microsoft as an intern (Less than a year)

    Pros

    Career Support for Growth
    Feedback Oriented
    Open Communication
    Networking
    Company Events
    Flexibility
    On-Site resources

    Cons

    The relationship between contractors and FTE's can sometimes be rough
    Contract agreements have some gray areas
    Excessive desk relocation

    Advice to Management

    Management is very good. Some room for growth in terms of organization and structure, but ultimately very productive for all parties involved

  3. "Intake Quality specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Intake Quality Specialist
    Former Contractor - Intake Quality Specialist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft as a contractor (More than 3 years)

    Pros

    If you're looking for a challenge Microsoft is definitely one of those places.

    Cons

    You have to have your own entrepreneurial spirit and a willingness to learn otherwise you're not going to go far in the company.
    As a contractor, there are very few chances to move up in the company.

    Advice to Management

    Better communication with other departments.


  4. "U.S. Service Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Lead in Irving, TX
    Current Employee - Quality Assurance Lead in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Microsoft full-time (More than a year)

    Pros

    Great environment to work in. Plenty or room for growth.

    Cons

    The coffee machines break sometimes.


  5. "Impact vs career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Delivery Manager in Redmond, WA
    Former Employee - Quality Delivery Manager in Redmond, WA
    Recommends
    Positive Outlook

    I worked at Microsoft full-time (More than 10 years)

    Pros

    Challenging work. A chance to have real impact.

    Cons

    Employee level system makes internal job growth extremely challenging.

    Advice to Management

    Discontinue the policy of requiring upper level permission for taking a job more than two levels higher then the employees current level.


  6. "You MS manager will make or break your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mutiple Positions Related to Quality in Redmond, WA
    Former Contractor - Mutiple Positions Related to Quality in Redmond, WA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Microsoft as a contractor (More than 10 years)

    Pros

    Smart People
    STEM meets TED culture
    Sweet Ideas

    Cons

    Resources instead of people HR Focus
    Culture of change based on failure rather then success
    A stronger, more profitable, manager can negatively affect your career if the trump your manager.

    Advice to Management

    Add a functional PM for HR looking into how MS policies can be revamped to reach a middle ground for change and the cutting failing programs more often.


  7. Helpful (2)

    "Entry Level Test Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Engineer in Redmond, WA
    Current Employee - Quality Assurance Engineer in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Microsoft (Less than a year)

    Pros

    Being an entry level tester, working at Microsoft has been a great learning experience and will look nice on my resume. There are some really great people who are more than willing to help and teach you.

    Cons

    The pay is very little with no hope if increasing. Vendors are viewed as disposables and are let go regardless of their talent and knowledge. Disconnect with direct managers.

    Advice to Management

    Pay more attention to your team, we may not be the biggest focus of the company, but we are still a part of it. Show us that we hold some value.

  8. "Quality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Manager in Redmond, WA
    Former Employee - Senior Quality Manager in Redmond, WA
    Recommends
    Positive Outlook

    I worked at Microsoft full-time (More than 8 years)

    Pros

    Salary, benefits and flexibility and culture

    Cons

    work life balance can be challenging in some groups.


  9. Helpful (1)

    "Life at Microsoft Hardware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Manager in Redmond, WA
    Former Employee - Quality Manager in Redmond, WA

    I worked at Microsoft full-time (More than 10 years)

    Pros

    Smart People, Hard Working, People work together well

    Cons

    Getting old and bureaucratic, Change is slow, Not much cool there anymore

    Advice to Management

    Watch your middle managers a little closer


  10. Helpful (5)

    "Chronic culture, leadership, and strategy problems, and outlook is unclear"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Lead in Redmond, WA
    Former Employee - Senior Quality Lead in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Microsoft full-time (More than 3 years)

    Pros

    Despite year over year reductions, benefits are good, particularly for families. They also have a few nice perks, though not as much as Google or Facebook. You can learn a lot here when you are starting out.

    Cons

    Hypocrisy, competition, and back-stabbing are ingrained in the culture. If you are a smart straight shooter who focuses on results and has great relationships with co-workers (as the "company values" recommend), that is *not* enough. You must play the political game, particularly if you go into management. If you don't play politics, your best option is to stay out of management and quickly find a politically-savvy manager who appreciates, rewards, and fights for you. If you are lucky enough to find such a manager, you'll be put on the fast track. If not, you may have to watch your career stagnate, falling far behind peers who contribute less than half as much as you do.

    Advice to Management

    Culture flows from the top. Really listen to your employees to identify bad managers who play favorites and reward those who kiss up to them at the expense of real contributors. Rid the company of their evil! Increase transparency and drive accountability, starting with termination decisions. Stop lying and saying that terrible managers/employees who got fired left for "personal reasons" or decided to "pursue other opportunities".