Microsoft Reviews | Glassdoor

Microsoft Reviews

Updated December 11, 2017
1,363 reviews

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Pros
  • One of the best places to work for with great work life balance (in 1965 reviews)

  • Working with really smart people who readily share their great insights is a humbling experience where everyone is treated as equals by all employees (in 1686 reviews)

Cons
  • Sometimes working hard means disrupting one's work/life balance for periods (in 1099 reviews)

  • Review system was not the greatest (in 519 reviews)

More Pros and Cons

  1. "Microsoft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time

    Pros

    Good benefits, flexible work style, collaboration tools

    Cons

    High turnover, growing pains stemming from traditional on-premise software company to SaaS provider


  2. Helpful (1)

    "Take time to look for team and project that suit you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Development Engineer in Redmond, WA
    Former Employee - Senior Software Development Engineer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 5 years)

    Pros

    Good compensation and benefits. Company has lots of resources allocated to R&D. Great place to start one's career out of college. Tons of interesting projects that can be found with some effort.

    Cons

    Heavy-weight processes / middle-management. Lack of agility, wasteful in terms of engineering resources. Some organizational culture that encourages staff to be passive-aggressive. Some decisions are made by politics instead of data-driven. Career growth may be limited depending on team / project. Work-life balance takes back seat in organizations that build and support online services.

    Advice to Management

    Make serious effort to reduce waste in R&D resources. Build teams that are highly agile.

  3. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Redmond, WA
    Former Employee - Senior Program Manager in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Microsoft full-time (More than 8 years)

    Pros

    Smart people, some interesting projects, freedom to move around the company

    Cons

    Massive politics - it's no longer about the work, it's about how you're seen by others. Not to mention pleasing higher-ups who get the idea they need to check the "social media" box and start handing out ludicrous busywork just to check that box. Then the strategy changes. Microsoft: Never again.

    Advice to Management

    Get rid of the leadership who are resting and vesting, quit making us pursue ridiculous fire drills because one SVP wants to outdo another, and create some kind of workable, simple, all-company strategy that we can all adhere to.


  4. Helpful (1)

    "Poor management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Advisor in San Diego, CA
    Former Employee - Product Advisor in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft part-time (More than a year)

    Pros

    Flexible scheduling, fully stocked kitchen (snacks and drinks), nice pay, great benefits (if you're lucky enough to be hired on full-time)

    Cons

    strong workplace politics, they will push part-time schedules as close to full-time as they can (think 38 hour work weeks), lots of drama

    Advice to Management

    If upper management likes you, you will get a promotion. Management has obvious favorites. Too much drama.


  5. "For sales, lacking leadersip at the district level in CO/UT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Denver, CO
    Current Employee - Solutions Specialist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i love the company though! Microsoft as a company has a great strategy. I will be sorry to leave.

    Cons

    My specific role is difficult in that the Denver EPG culture is terrible.


  6. "Transformation in a legacy culture of fear and aggression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Family benefits are really great. Good pay, exciting work opportunities. Tons of
    opportunity for internal mobility and lots of flexibility to move in your career.

    Cons

    The politics are absolutely horrendous. People are extremely aggressive, will stab you in the back, behave like a "mean girls" club (both men and women), and you really can't trust anyone. There's a new vs old culture dynamic and it's an extremely cut throat environment where people feel the need to prove how they are better than you. Everyone is a generalist but believe they are smarter than anyone who actually has the depth of expertise. Microsoft is a place where you want to love it but it's an ugly culture with ugly work behaviors.

    Advice to Management

    Really have to fix leadership behaviors at all levels. It's a bully culture and if you truly want to transform and become a leader in Cloud, major investment in people is needed.


  7. "Not a great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great Benefits for all employees

    Cons

    Poor Management in No California

    Advice to Management

    Retire!!

  8. "Changes keep on coming..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Redmond, WA
    Current Employee - General Manager in Redmond, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than 5 years)

    Pros

    You will work with some of the brightest minds in the industry. The technology is amazing if you are passionate about seeing the future, this is a great place to do it. Satya is a good leader who is genuinely trying to change the company for the better.

    Cons

    Its a big ship that takes a long time to turn, so many of the old mindsets are still highly prevalent in the organization. The key ones are:
    1) Arrogance: Yes, there are bright people here, but sadly people tend to believe their own press too much.
    2) Lack of customer centricity: Linked to #1, people believe they know more than customer do. Frankly, customer is a concept on a ppt slide. Part of the problem is that all global roles are a) based in Redmond b) rarely leave Redmond c) not directly linked to the field where the work actually happens d) spend their time building playbooks and strategy videos NO ONE actually reads or cares about.
    3) Linking words with action: the follow-through is non-existent. You sit in a meeting and the person will say, I will drive that and come back. They rarely do. Its such a large company and globally you are disconnected from the business in many groups so the accountability is not there.
    4) Leadership gaps: Leaders tend to be very isolated, at the CVP and GM levels, you engage them through their business managers who filter information to them. Most leaders also are more focused on making partner than developing their teams, sadly.
    5) You have to be in the Enterprise side, the consumer side is a trainwreck, led by people who have no clue what they are doing. Its also not a focus (outside of Office) for Satya. If you are a strong retail person, you will quickly see many serious challenges.

    Satya is driving change and its the right change, but the challenge is that while he has replaced many of the Senior Leaders who didn't buy into his game plan, the next level of management (GM) is still firmly entrenched in the ways of the past so will take a long time to make Microsoft a customer-centric, people-focused, agile organization and by that time, the market will have already moved on.

    Advice to Management

    Move from box checking to real accountability that starts with a genuine consideration for the customer, who you have neglected for a long time. Embrace a direction, either in or out of the consumer business, devices or just become an enterprise services company. If we were a person, we would be committed for our erratic behavior.


  9. "Environment is a nightmare."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft full-time

    Pros

    Good benefits and WFH isn't a problem.

    Cons

    People are mean, unresponsive and generally out for themselves in every way.

    Advice to Management

    Accountability measures are infecting service.
    Your accountability tools are used by agents to make the grade, not help the customer.
    Recognize good service, focus on that. Billing is important, but won't matter one bit, when you lose the customer.
    Consistently negative feedback to your workers isn't going to make the environment better and will not improve customer experience.


  10. Helpful (2)

    "Recruiting is a 'black hole.'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Redmond, WA
    Former Employee - Program Manager in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft (More than 10 years)

    Pros

    As an FTE, the benefits were great. The people you get to work with are great. The projects you get to work on are impactful and interesting.

    Cons

    Since the 2008 layoffs, which had nothing to do with performance, I receive no callbacks when submitting resumes for positions I am qualified for. Changes to the vendor policies have made it difficult to make a stable living at Microsoft. People don't feel as if their performance will increase their chance of keeping their job.

    Advice to Management

    Former FTEs who were let go for non-performance reasons should be given priority in hiring. The severance packages were generous, but employees are constantly looking over their shoulders worrying about when they will be let go. This isn't a good way to develop loyal, happy, productive employees. It's unfortunate that experienced (often middle-aged) employees are shunned in favor of recent graduates (often on H1B).


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