Microsoft Technician Reviews | Glassdoor

Microsoft Technician Reviews

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Found 12 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
99%
Approve of CEO
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Data Center technician"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Center Technician in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time for more than a year

    Pros

    Great work environmentwith opportunities to learn and grow. Excellent benefits and inter teams communication.

    Cons

    Ever changing landscape of projects

  2. "It's OK (Datacenter)"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Ashburn, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 2 years

    Pros

    These are the Pros for Microsoft Datacenter: - Easy Job - Pays more than IBM - Stress free in terms of physical labor - Microsoft offers amazing benefits. My current benefit payout is 19.1k. - Microsoft pays you back for fitness related items - Workplace environment is relaxed - Great starter job in the IT industry, I would recommend this job to people just starting out.

    Cons

    These are the Cons for Microsoft Datacenter: - Does not pay nearly as much as Amazon or Oracle - Job might be easy, but it's very linear. You will definitely need something to distract you from the boredom. - Gossip and backstabbing is like wildfire in this particular location of Microsoft. - Does not offer any holidays off at all, unless requested. And only 3 people per shift can get them off. Everyone else is...

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    Advice to Management

    This is the Advice to Management for Microsoft Datacenter: - More interpersonal skills with the employees. We would rather want to see you as someone who's actually out there working with the employees, or at least trying to relate to us, rather than sitting in an office all day behind closed doors doing email work. We run a data center, not an office building. We ALL should know how to do the work, not just the few...

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  3. Helpful (5)

    "Go work for Google or Facebook instead."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Center Technician in Des Moines, IA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 4 years

    Pros

    Free soda, benefits are great.

    Cons

    Local management doesn't have a brain between them. Full-time employees treated worse than the contractors. Pay is not competitive. Raises given to personal friends only. Managers lie to you about career advancement opportunities to keep you from leaving, yet when you share a concern, they suggest you go to another company if you aren't happy.

    Advice to Management

    Pay more attention to GDCO. Company culture does not reach this depth and your local data center management is scum.

  4. Helpful (2)

    "This is an Operations Engineering position with Technician pay."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Datacenter Technician in West Des Moines, IA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 2 years

    Pros

    Benefits, 401k, Medical, Dental, Vision, ESPP are all excellent.

    Cons

    Microsoft Data center's have terrible morale and no career structure, if you are looking for long term goals and career growth look else where.

    Advice to Management

    Stop the favoritism and nepotism, you have successfully aided a culture where throwing your team mates under the buss gets you ahead.

  5. "Device Lab Technician"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Device Technician in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Microsoft for more than 6 years

    Pros

    Good pay, minimal micro management, schedule freedom, brilliant developers

    Cons

    No transparency - left in the dark constantly. No inclusion in process meetings despite first hand experience in processing - just another cog in a massive system with a ridiculous disconnect between manager and employee.

    Advice to Management

    IT service positions that are contracted should have a limit to contract duration where high performers have a smooth, clear transition process to FTE. I worked closely with many long-term business admins/executive admins who were clueless in regards to technology. They would push their work onto anyone willing to do it and claim the success for themselves.

  6. "Amazing Benefits"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Cheyenne, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than a year

    Pros

    Amazing Benefits, Encourage Learning, Great People To Work With

    Cons

    Below average pay for technicians

    Advice to Management

    Raise the pay

  7. Helpful (2)

    "Data Center Technician"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Center Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 2 years

    Pros

    Benefits are amazing, Pay is reasonable for entry level

    Cons

    I can not think of any

  8. Helpful (1)

    "Datacenter Technicin salary"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time for more than 2 years

    Pros

    Great perks and good salary for initial IT career.

    Cons

    Career advancement possibilities and learning environments

    Advice to Management

    Career advancement possibilities

  9. "bad team"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Technician in Sumner, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Microsoft for more than 2 years

    Pros

    good people co-worers that is

    Cons

    bad mangment need new mangment

    Advice to Management

    more advance notice not last min

  10. "Production technician"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Technician in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft for more than 2 years

    Pros

    Great teams of people. There is definitely a lot of people to learn from. Good atmosphere. Some perks in the office, but most importantly....free soda!

    Cons

    Tiny fish in a big pond. Company is massive, so often the individual employee is forgotten. It is hard to communicate to the higher ups. The presence of an older company model is still felt.

    Advice to Management

    More incentives to employees on the low end of the pay range scale. Open perks to all employees, both full time and vendor.

Found 12 reviews