Microsoft Technician Reviews | Glassdoor

Microsoft Technician Reviews

Updated January 18, 2019
15 reviews

Filter

Filter

Technician

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Certain groups can have poor work-life balance" (in 1189 reviews)

  • "Outdated review system which is anything but fair" (in 530 reviews)

More Pros and Cons

  1. Helpful (1)

    "Data Center Technician Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician Lead in Cheyenne, WY
    Current Employee - Data Center Technician Lead in Cheyenne, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    The benefits are great here but I would argue on par with other companies this size. I believe in Microsoft's mission and Satya is greatness!

    Cons

    Microsoft culture has not made it to the data centers. Data Centers are grey cubicles and extremely boring to work in.

    Advice to Management

    Build good leaders in GDCO. Take the time to develop people. Learning and Development is weak. It seems like people don't matter.


  2. "It's OK (Datacenter)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Ashburn, VA
    Current Employee - Datacenter Technician in Ashburn, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    These are the Pros for Microsoft Datacenter:

    - Easy Job
    - Pays more than IBM
    - Stress free in terms of physical labor
    - Microsoft offers amazing benefits. My current benefit payout is 19.1k.
    - Microsoft pays you back for fitness related items
    - Workplace environment is relaxed
    - Great starter job in the IT industry, I would recommend this job to people just starting out.

    Cons

    These are the Cons for Microsoft Datacenter:

    - Does not pay nearly as much as Amazon or Oracle
    - Job might be easy, but it's very linear. You will definitely need something to distract you from the boredom.
    - Gossip and backstabbing is like wildfire in this particular location of Microsoft.
    - Does not offer any holidays off at all, unless requested. And only 3 people per shift can get them off. Everyone else is stuck here on holidays. (upside you get double pay if working on holidays).
    - People get hired here with subpar knowledge on how to do the work, which has caused a high turnover rate of talent.
    - Very little to almost no career opportunities in terms of promotions. Most people have to move out, in order to move up. This also sorta ties into the talent having a higher turnover rate.
    - Yearly pay raise is extremely low.

    Advice to Management

    This is the Advice to Management for Microsoft Datacenter:

    - More interpersonal skills with the employees. We would rather want to see you as someone who's actually out there working with the employees, or at least trying to relate to us, rather than sitting in an office all day behind closed doors doing email work. We run a data center, not an office building. We ALL should know how to do the work, not just the few of us.
    - Please hire more talent, and less fillers. Perhaps consider replacing some deadwood to alleviate the discrepancy.

  3. Helpful (1)

    "This is an Operations Engineering position with Technician pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datacenter Technician in West Des Moines, IA
    Current Employee - Datacenter Technician in West Des Moines, IA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    Benefits, 401k, Medical, Dental, Vision, ESPP are all excellent.

    Cons

    Microsoft Data center's have terrible morale and no career structure, if you are looking for long term goals and career growth look else where.

    Advice to Management

    Stop the favoritism and nepotism, you have successfully aided a culture where throwing your team mates under the buss gets you ahead.


  4. Helpful (1)

    "Data Center technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Technician in Seattle, WA
    Former Employee - Data Center Technician in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (Less than a year)

    Pros

    Great work environmentwith opportunities to learn and grow. Excellent benefits and inter teams communication.

    Cons

    Ever changing landscape of projects


  5. "Device Lab Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Device Technician in Bellevue, WA
    Former Contractor - Device Technician in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft as a contractor (More than 5 years)

    Pros

    Good pay, minimal micro management, schedule freedom, brilliant developers

    Cons

    No transparency - left in the dark constantly. No inclusion in process meetings despite first hand experience in processing - just another cog in a massive system with a ridiculous disconnect between manager and employee.

    Advice to Management

    IT service positions that are contracted should have a limit to contract duration where high performers have a smooth, clear transition process to FTE.

    I worked closely with many long-term business admins/executive admins who were clueless in regards to technology. They would push their work onto anyone willing to do it and claim the success for themselves.


  6. "Datacenter Logistic Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Datacenter Logistic Technician in Sterling, VA
    Current Contractor - Datacenter Logistic Technician in Sterling, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft as a contractor (Less than a year)

    Pros

    Constantly moving and the opportunity to learn EVERYTHING

    Cons

    Hard to apply DIRECT within

    Advice to Management

    stay focus and keep moving FORWARD


  7. "Amazing Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Cheyenne, WY
    Current Employee - Datacenter Technician in Cheyenne, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    Amazing Benefits, Encourage Learning, Great People To Work With

    Cons

    Below average pay for technicians

    Advice to Management

    Raise the pay

  8. Helpful (1)

    "Data Center Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician
    Current Employee - Data Center Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    Benefits are amazing, Pay is reasonable for entry level

    Cons

    I can not think of any


  9. Helpful (1)

    "Datacenter Technicin salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Arlington, VA
    Current Employee - Datacenter Technician in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    Great perks and good salary for initial IT career.

    Cons

    Career advancement possibilities and learning environments

    Advice to Management

    Career advancement possibilities


  10. "bad team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technician in Sumner, WA
    Current Employee - IT Technician in Sumner, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Microsoft (More than a year)

    Pros

    good people co-worers that is

    Cons

    bad mangment need new mangment

    Advice to Management

    more advance notice not last min