Microsoft Technician Reviews | Glassdoor

Microsoft Technician Reviews

Updated June 14, 2018
12 reviews

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Technician

4.7
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Pros
Cons
  • "Certain groups can have poor work-life balance" (in 1154 reviews)

  • "Outdated review system which is anything but fair" (in 525 reviews)

More Pros and Cons

  1. "Data Center Technician Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician Lead in Cheyenne, WY
    Current Employee - Data Center Technician Lead in Cheyenne, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    The benefits are great here but I would argue on par with other companies this size. I believe in Microsoft's mission and Satya is greatness!

    Cons

    Microsoft culture has not made it to the data centers. Data Centers are grey cubicles and extremely boring to work in.

    Advice to Management

    Build good leaders in GDCO. Take the time to develop people. Learning and Development is weak. It seems like people don't matter.


  2. "Data Center technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Technician in Seattle, WA
    Former Employee - Data Center Technician in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Microsoft full-time (Less than a year)

    Pros

    Great work environmentwith opportunities to learn and grow. Excellent benefits and inter teams communication.

    Cons

    Ever changing landscape of projects

  3. "Device Lab Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Device Technician in Bellevue, WA
    Former Contractor - Device Technician in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Microsoft as a contractor (More than 5 years)

    Pros

    Good pay, minimal micro management, schedule freedom, brilliant developers

    Cons

    No transparency - left in the dark constantly. No inclusion in process meetings despite first hand experience in processing - just another cog in a massive system with a ridiculous disconnect between manager and employee.

    Advice to Management

    IT service positions that are contracted should have a limit to contract duration where high performers have a smooth, clear transition process to FTE.

    I worked closely with many long-term business admins/executive admins who were clueless in regards to technology. They would push their work onto anyone willing to do it and claim the success for themselves.


  4. "Datacenter Logistic Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Datacenter Logistic Technician in Sterling, VA
    Current Contractor - Datacenter Logistic Technician in Sterling, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft as a contractor (Less than a year)

    Pros

    Constantly moving and the opportunity to learn EVERYTHING

    Cons

    Hard to apply DIRECT within

    Advice to Management

    stay focus and keep moving FORWARD


  5. "Amazing Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Cheyenne, WY
    Current Employee - Datacenter Technician in Cheyenne, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (Less than a year)

    Pros

    Amazing Benefits, Encourage Learning, Great People To Work With

    Cons

    Below average pay for technicians

    Advice to Management

    Raise the pay


  6. Helpful (1)

    "Data Center Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician
    Current Employee - Data Center Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    Benefits are amazing, Pay is reasonable for entry level

    Cons

    I can not think of any


  7. Helpful (1)

    "Datacenter Technicin salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Datacenter Technician in Arlington, VA
    Current Employee - Datacenter Technician in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft full-time (More than a year)

    Pros

    Great perks and good salary for initial IT career.

    Cons

    Career advancement possibilities and learning environments

    Advice to Management

    Career advancement possibilities

  8. "bad team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technician in Sumner, WA
    Current Employee - IT Technician in Sumner, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Microsoft (More than a year)

    Pros

    good people co-worers that is

    Cons

    bad mangment need new mangment

    Advice to Management

    more advance notice not last min


  9. "Production technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Technician in Sunnyvale, CA
    Current Employee - Production Technician in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Microsoft (More than a year)

    Pros

    Great teams of people. There is definitely a lot of people to learn from. Good atmosphere. Some perks in the office, but most importantly....free soda!

    Cons

    Tiny fish in a big pond. Company is massive, so often the individual employee is forgotten. It is hard to communicate to the higher ups. The presence of an older company model is still felt.

    Advice to Management

    More incentives to employees on the low end of the pay range scale. Open perks to all employees, both full time and vendor.


  10. "Can be overwhelming at times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Tier III Support Technician in Charlotte, NC
    Current Contractor - Tier III Support Technician in Charlotte, NC
    Neutral Outlook

    I have been working at Microsoft as a contractor (More than a year)

    Pros

    The other employees are very willing to work with everyone to help resolve any level of issue.

    Cons

    Sometimes feel that we are so flooded with work that there is no time to further learn about the products we support before having to jump into a new issue.