Midland Mortgage Co. Reviews | Glassdoor

Midland Mortgage Co. Reviews

Updated May 22, 2017
36 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Ken R. Clark
14 Ratings

36 Employee Reviews

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  1. "Personal feelings make for bad business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Oklahoma City, OK
    Former Employee - Supervisor in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Midland Mortgage Co. full-time (More than 8 years)

    Pros

    Good benefits and insurance, company clinic

    Cons

    Micromanaged, inconsistent from department to department

    Advice to Management

    Department managers make decisions based on personal opinions and feelings regarding employees. Be more consistent from department to department. Don't be so degree-centric.


  2. "Loan Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Counselor in Oklahoma City, OK
    Former Employee - Loan Counselor in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Midland Mortgage Co. full-time (More than 3 years)

    Pros

    It's a great place to gain professional experience in an entry-level position with competitive pay.

    Cons

    The work is very micro-managed and the customers are often terrible.

    Advice to Management

    Endeavor to stand up to customers when they are being belligerent to employees.

  3. "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delinquency Associate in Oklahoma City, OK
    Current Employee - Delinquency Associate in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Midland Mortgage Co. full-time (Less than a year)

    Pros

    I've been racking my brain to think of something positive. Let's go with weekends off.

    Cons

    Supervisors are just awful. Training is below average at best. Half of the employees quit before they get out of training. Pay is well below average. Supervisors are given raises even though they rarely hit goals. They talk bad about employees and refer to them as stupid.

    Advice to Management

    You get what you pay for.


  4. "It's not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delinquent Associate I in Oklahoma City, OK
    Current Employee - Delinquent Associate I in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Midland Mortgage Co. full-time (Less than a year)

    Pros

    Due to the incompetence of supervisors you tend to become good friends with the people around you.

    Cons

    Management is the worst I've ever seen. They have no idea what they are doing and constantly blame their team for not achieving goals. If you try to give advice they will either fire you for causing trouble or they will take credit for the idea.

    Advice to Management

    Start over. You need talented people in management not bitter lifers.


  5. "It was a great place to expand my career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Mitigation Quality Control Administrator in Oklahoma City, OK
    Former Employee - Loss Mitigation Quality Control Administrator in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Midland Mortgage Co. full-time (More than 5 years)

    Pros

    Received a raise each year. They are open to hiring within. Had a holiday bonus each year. They usually have a holiday get together and employee family fun day.

    Cons

    Although they hire from within most the manager positions I seen hired were not within the company. They prefer cross training instead of hiring more for departments that are understaffed

    Advice to Management

    Inquire more from your employees to see how management is doing and to find out ideas that all may have instead of supervisor input only.


  6. "Administrative/Clerical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workflow/Correspondence Processor in Oklahoma City, OK
    Former Employee - Workflow/Correspondence Processor in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Midland Mortgage Co. full-time (More than a year)

    Pros

    Good hours, Nice people to work with, Competitive pay.
    I enjoyed my time at Midland and the people I worked with. Management was always accessible and accommodating. Promoted a healthy workplace culture. On-site cafe was nice.

    Cons

    Not much in terms of career advancement. Benefits package could have been better but not bad. At the time I was there the inter-office communications could have used an upgrade.

    Advice to Management

    A little better departmental organization in the layout would have been helpful, otherwise during my time there everything seemed to be going in the right direction.


  7. "Mortgage Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Recommends
    Neutral Outlook

    I worked at Midland Mortgage Co. full-time (More than a year)

    Pros

    there are a lot of people in every department whom can help out. An excellent training area, especially for all the call center areas. promote from within.

    Cons

    Raises are very hard to obtain, especially in call center there are VERY particular times they want to be met for each call, so trying to be exactly where they want you is very hard.

    Advice to Management

    If you want more people to stay, try being more reasonable. Not to say have such a slack goal for everyone, but don't make it impossible to go up the ranks.

  8. "Decent company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Servicing Associate I in Oklahoma City, OK
    Former Employee - Servicing Associate I in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Midland Mortgage Co. full-time (Less than a year)

    Pros

    The co-workers and supervisors are friendly and helpful. The company also offers a decent benefits package. Some positions also offer flex-time, which is good if you like to customize your schedule.

    Cons

    Starting pay isn't great, and there is some room for growth, but not much. There is also a high turnover rate, due to the amount of work placed on employees.

    Advice to Management

    Take some more time to train your employees on new tasks, and give them time to acclimate to new roles.


  9. "Excellent employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Oklahoma City, OK
    Former Employee - Financial Analyst in Oklahoma City, OK
    Recommends
    Positive Outlook

    I worked at Midland Mortgage Co. full-time (More than 3 years)

    Pros

    Great culture that rewards hard work and capability over tenure.

    Cons

    "No frills" work environment (business focus, low cost means limited employee engagement, social activities, non-salary rewards)


  10. "Biggest selling point, "We've never had layoffs""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Plan Administrator in Oklahoma City, OK
    Current Employee - Loss Mitigation Plan Administrator in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Midland Mortgage Co. full-time (Less than a year)

    Pros

    They are pretty good about approving time off. You get most of the major holidays off as well. They love to remind you that they've never had layoffs.

    Cons

    Pay is very low compared to industry standard,management is borderline incompetent, new people aren't easily accepted.

    Advice to Management

    Extensive supervisor training or a better recruiting service.


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