Miele USA Reviews | Glassdoor

Miele USA Reviews

Updated April 11, 2017
27 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Nick Ord
15 Ratings

27 Employee Reviews

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  1. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Port Washington, NY
    Former Employee - Anonymous Employee in Port Washington, NY

    I worked at Miele USA full-time (More than 5 years)

    Pros

    Outstanding manufacturing. Lots to talk
    about the features and benefits of the various items . You're given up to date tools to administrate your workday.

    Cons

    Lackluster communication. The appearance of the inside boys club is very evident. Explanation of strategies is rarely given making it difficult to explain your actions to the customer.

    Advice to Management

    Start regarding your employees as assets. When you ask for ideas, it stands to reason some are good and can be utilized.


  2. Helpful (5)

    "Not a good company to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Import Logistics Coordinator in Princeton, NJ
    Former Employee - Import Logistics Coordinator in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Miele USA (Less than a year)

    Pros

    The company does nothing about Bullying. You are hired to do a certain job, you are provided with your job description. There is no structure, if is a free for all.

    Cons

    I can not think of a Con for working for this company

    Advice to Management

    To listen to your direct reports. To provide structure so it is not a free for all. People work hard and some people push work off and do nothing.


  3. "Showroom Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Showroom Associate in Beverly Hills, CA
    Former Employee - Showroom Associate in Beverly Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Miele USA full-time (More than 5 years)

    Pros

    One of the great experiences of my employment career by way of challenge, opportunity and colleague collaboration.

    Cons

    Demanding responsibilities at times but even so, always rewarding.

    Advice to Management

    Not much; a tight run ship!


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  5. Helpful (8)

    "Hostile work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in San Francisco, CA
    Former Employee - Financial Service Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No chance advancement unless in Princeton,NJ office. Hostile work environment due to negative, punitive management by unqualified, untrained managers. No exit interview done. Many good employees leaving -need exit interviews to find out why.

    Cons

    Enjoyed working with co-workers from many countries. Reasonable pay and benefits.

    Advice to Management

    Pursue your own training and provide more positive feedback to employees, instead of constant negative reviews. Actually log into the queue and take calls and learn to do the work you critique.


  6. Helpful (4)

    "Hostile work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - -Customer Support in Long Beach, CA
    Former Employee - -Customer Support in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Miele USA (More than 8 years)

    Pros

    Enjoyed working with co-workers from many countries. Reasonable pay and benefits.

    Cons

    No chance advancement unless in Princeton,NJ office. Hostile work environment due to negative, punitive management bu unqualified, untrained managers. No exit interview done. Many good employees leaving -need exit interviews to find out why.

    Advice to Management

    Pursue your own training and provide more positive feedback to employees, instead of constant negative reviews. Actually log into the queue and take calls and learn to do the work you critigue.


  7. "I totally loved my job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nationwide Planner in Boca Raton, FL
    Current Employee - Nationwide Planner in Boca Raton, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You work hard but are paid accordingly
    You work with outstanding peers it is family environment

    Cons

    Promotions only in corporate if you wanted to relocate
     Not enough nationwide planners high stress

    Advice to Management

    I don't have an opinion i worked in a satelight office did not interact with management


  8. Helpful (6)

    "Hostile work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Princeton, NJ
    Current Employee - Territory Manager in Princeton, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Miele USA full-time (More than a year)

    Pros

    The product is built good.

    Cons

    Hostile work environment. One of the regional managers has anger issues.

    Advice to Management

    It starts at the top and is filtered down to the regional managers. Need to clean house and start fresh the dealers and territory managers are getting sick of being treated like crap.


  9. "Learned international business practices to use in the USA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Natioal Manager Laboratory in Princeton, NJ
    Current Employee - Natioal Manager Laboratory in Princeton, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Miele USA full-time (More than 3 years)

    Pros

    Good experience learning capital equipment. Very professional and detail oriented

    Cons

    They have a European business model that sometimes does not work in the US market

    Advice to Management

    Try to implement US customer needs on a more consistent basis


  10. Helpful (4)

    "Work here in if your upper managment otherwise you will be sucked dry and left for dead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Miele USA full-time (More than 3 years)

    Pros

    your coworkers are really nice and help you get through your day

    Cons

    the customers are the worst people to deal with

    Advice to Management

    actually promote people who work hard and care not just due to the fact that they been there for 8 years,


  11. "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Coordinator in San Francisco, CA
    Former Employee - Parts Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Miele USA full-time (More than 8 years)

    Pros

    Good training. Plenty of work. Always something new coming along.

    Cons

    if you are not in Princeton there are not many promotions available

    Advice to Management

    Let employees know their status.



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