Mikes Carwash Reviews | Glassdoor

Mikes Carwash Reviews

Updated March 8, 2017
51 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Mike Dahm
15 Ratings

51 Employee Reviews

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Pros
  • You get to work with great people (in 6 reviews)

  • You get to work outside on beautiful days (in 5 reviews)

Cons
  • High turnover rate (I Think this is a mixture of lowish pay, long hours, how easy it is to mess up and just the general difficulty of labor) (in 4 reviews)

  • Mike's forgets they are a car wash (in 4 reviews)

More Pros and Cons

  1. "Passionate work environment, great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Associate in Mishawaka, IN
    Current Employee - Part Time Associate in Mishawaka, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mikes Carwash part-time (More than 3 years)

    Pros

    Fast paced environment. Great training and feedback. Fantastic customer service company which helps you grow your interpersonal and communication skills.

    Cons

    "Customer Engagement Model" CEM, forces you to recommend unneeded services to customers. The up-selling technique is continually criticized by customers and employees.


  2. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Beavercreek, OH
    Former Employee - Anonymous Employee in Beavercreek, OH
    Recommends
    No opinion of CEO

    I worked at Mikes Carwash (More than a year)

    Pros

    Free Hand Warmers and Hot Chocolate

    Cons

    Had to work in all weather conditions around water.


  3. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great company to work for. They have an excellent training program and are very good to employees. There are many opportunities for bonuses as well as an all-employee event where they hand out money to employees for bingo and other games of that sort. Even will provide for college if you continue to work for them while you're taking classes

    Cons

    Management are bean counters. Every little detail matters to them which always come back to lower level employees which are usually high school/college age kids. They are very particular about everything they do and pretty strict.

    Advice to Management

    Pull back on speed of service and focus more on customer interactions. Notice that while there are some people that come for a quick wash and don't want to be bombarded with upgrades to the wash.


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  5. "Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    love the people and enviroment

    Cons

    weather, when it rains you get less hours, could be very hot or very cold


  6. "Part time job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mikes Carwash part-time

    Pros

    Good working environment. They are professional. They treat entry level positions with respect.

    Cons

    It can get boring. You work outside mostly


  7. "Its a alright job, but certainly not for all"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate
    Former Employee - Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mikes Carwash part-time (Less than a year)

    Pros

    * Free carwashes, vacuums, baytime and car care supplys (Trees, Armor-alls, etc.)
    * Flexible Schedule
    * Good Management (My managers are some of the nicest people i know)
    * Special bonuses at team meetings for going the extra mile
    * Ok pay
    * I have lots of friends that work with me so it increased job quality
    * Team events each month that are very fun!
    * During training you do learn sales skills that could be valuable in the future

    Cons

    * Very demanding environment
    * It gets boring sometimes when you are selling but there are no customers on a slow day so you have to sit out in the wow zone by yourself doing nothing
    * Very strict no phones policy
    * High turnover rate (I Think this is a mixture of lowish pay, long hours, how easy it is to mess up and just the general difficulty of labor)
    * For the difficulty of the work done, the pay is not good enough. It is pretty demanding.
    * Customer interactions feel very fake due to being forced into a cookie cutter dialogue
    * Very strict dress code (We have to wear ties. We are a car wash.)
    * You're hours are pretty bad. You eithar have to get up very, very early to open or you have to work until very, very late to close unless you are the one lucky guy that day that gets midshift. You are also required to work weekends.
    * The loading area easily gets up to 90 - 95 degrees in the summer and you have to work their all day if you are loading

    Advice to Management

    Increase the pay or give more incentives, like higher pay on the weekends. A more lax uniform policy would be great. If things changed, I feel more employees would feel more valued and not quit all the time. Please for the love of god remove the requirement to have someone stay in the wow zone. All it does it make employees argue over who has to stand out in the blistering heat/freezing cold being bored all day. I think the higher up guys need a reality check. We're a carwash, not a five star resort. We really don't need to be wearing the formal clothes that we do and don't need to be the shining star of perfection and politeness.


  8. Helpful (1)

    "Working at Mikes Car Wash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anderson, OH
    Former Employee - Anonymous Employee in Anderson, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its a job. Rigorous (almost excessive) interviewing process does a good job of sorting out possible employees. As a result, the best part of this job is your fellow co workers. All were fun and ambitious.
    Free car washes and air fresheners are nice.

    Cons

    The worst part of this job for me was being forced into the "Mike's Way of Life" and the exaggerated personifications of their ideals and mission statement. Interactions with customers felt fake due to the very strict model provided. A very Drink the Coolaid type of vibe as one user said.

    Management holds you to a standard far beyond what you're paid.


  9. "Decent job, but horrible for family or life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Beavercreek, OH
    Former Employee - Sales Associate in Beavercreek, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mikes Carwash full-time (More than 3 years)

    Pros

    Always something to do, great training, and friendly atmosphere. Always in the sun in the summertime. Always hours to be had in the winter.

    Cons

    Pay is just above min. wage. Which would be ok if you weren't doing strenuous manual labor in the winter. Lots of nickel and diming you out of money on your check. Repeatedly changing pay scales and bonuses. They promote a family friendly business, but if you have a family it will lead to separation or divorce. They would rather you be single and work you until you're broken. Pay increases are extremely laughable.


  10. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Beavercreek, OH
    Current Employee - Assistant Manager in Beavercreek, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mikes Carwash full-time (More than a year)

    Pros

    Very team oriented environment with a lot of company growth. Know the owner and he is a very growth oriented business man.

    Cons

    Long long hours, harsh work environment, micromanaging, and nepotism.

    Advice to Management

    Spend a little more money on labor to keep morale up.


  11. Helpful (1)

    "OK Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mikes Carwash full-time

    Pros

    Working with great people, interaction with customers, and free carwashes.

    Cons

    Low Pay, Gainshare was a joke, drink the cool aid like environment.



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