Milestone Internet Marketing Reviews | Glassdoor

Milestone Internet Marketing Reviews

Updated May 14, 2017
103 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Milestone Internet Marketing CEO Anil Aggarwal
Anil Aggarwal
47 Ratings

103 Employee Reviews

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Pros
  • You learn a lot and very quickly, especially if you don't have SEO experience because you will have clients assigned to you on Day 1 (in 8 reviews)

  • Free breakfast on Fridays, not much else good to say, co-workers are nice and can relate to the hell you are going through (in 6 reviews)

Cons
  • A friend of mine started and had an email from a previous account managers client asking her to update something on his site (in 26 reviews)

  • management is only concern for ETA and getting work done rather than concerned about employee work life balance and mental health (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Horrible Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Designer in Ahmedabad (India)
    Former Employee - Web Designer in Ahmedabad (India)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Milestone Internet Marketing full-time (More than a year)

    Pros

    Pros!! I never find one except Good and helping co-worker (Only few of them), Food on Friday & Quarter Party.

    Cons

    • Let’s Start from lower lever as a developer you have no power at all, including your work timing (must stay back till late to complete task which deadline fixed by your senior – and no overtime), for every small thing you need to have written confirmation from your lead/ project owner / AM.
    • Even after confirmation if someone came in and suggest for changes so that suggestion will consider as change and must done before submitting, so there is no stand. Your senior will try to frame you everywhere and behave like they are the only one who are working.
    • Nothing is permanent in this company, there are so many hidden so called GUIDE LINES which you need to follow and they change every day, and if you find breaching that any of one (no matter if that just introduce you just an hour back), OMG you made biggest mistake and you will be treated like you have caused millions of dollars, and then there will be a round of meeting for next couple of days.
    • Management level people, forget them if you talk to them you will never believe they are like manager / AM. The ROUDE Language they use sound like some lower lever person from country bar. And most important they are doing nothing in their cabin.
    • So many Account Manager are Dumb and seems like they have Zero Technical knowledge, so many time they don’t know what client wants and pass cases as is to development team and expect every change to be done in one day. Even when changes are too lengthy and you ask for more time you will get a mail from his manager asking to complete them within a day, no matter you need to work overnight.
    • Management don’t know how to use 100% ability of employee and they will hire you and place you at such a place where you cannot use your knowledge. Or even they not willing to use them. Lots of people leave this company with reason of finding no scope / forgetting their knowledge.

    Advice to Management

    Suggestion, I don’t think. I don’t want to waste my suggestion with deaf management, they will do only what they want.


  2. Helpful (3)

    "Growing Company, Painful Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Milestone Internet Marketing full-time

    Pros

    - The team (most of them) are a great set of hardworking, loyal and smart people to work with
    - You learn a lot and very quickly, especially if you don't have SEO experience because you will have clients assigned to you on Day 1
    - Milestone tries to keep up pace with industry updates
    - Friday breakfast

    Cons

    Career Opportunities:
    None in client services. Only favorites of the president/founder grow because they have insane amounts of tolerance for her unprofessional behavior. Milestone is very bad at letting their employees know they're valued and that's why so many leave each month.

    Compensation & Benefits:
    They try very hard to be considered a "Silicon Valley" company but without offering any of the perks - it's just a marketing agency trying to pose as a technology company. Medical, dental, and vision are actually okay. The amount of PTO is sad and you will have none for the first 3 months of probation. If you have to call off of work for any reason (you're sick, your child/dog is sick, you have a doctor's appointment, your house is on fire, etc.), it will be taken out of your already limited PTO. If you come in 1 hour late because of a doctor's appointment, you must submit 1 hour of sick time for your manager's approval. WHAT?!

    Work/Life Balance:
    What is that? Working from home is not allowed. Account Managers are expected to have no life or life events (weddings, death in the family, child's school engagements) because of the aggressive deadlines. So if you really want to have a life outside of work - stay away.

    Senior Management:
    Company founded and run by a couple - always a big red flag! CEO (the husband) is actually sensible, while the President/Founder (the wife) of the company is a total lunatic. She is so good at driving away the best employees. She is a micro-managing, scatter-brained person with absolutely zero social skills - she should be kept in a museum. She needs to learn basic manners and communication skills - no one in her position should feel the need to raise their voice to talk to employees. Period.

    Culture and Values:
    Toxic and demotivating work environment. EVERYTHING is monitored - chats with co-workers or personal on Skype are being read - it is no coincidence when something that you privately chatted with someone about, suddenly comes up in a conversation with the president or in your next review.

    Everyone is looking for new opportunities on the side. It's easy to say nobody actually likes working at Milestone and are only there out of no choice or because of a visa situation.

    Advice to Management

    - Pretending like you are a successful company and calling everything you do "awesome", doesn't make you so
    - Listen to your employees, outside of spying on every little thing that they do. Value their opinions and ideas - some account managers understand their clients much better that the leadership may - leverage those relationships that are painstakingly built by hardworking employees
    - Stop posting fake positive reviews on Glassdoor- they stand out.


  3. "Contrary to the rating, this is a great place to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Milestone Internet Marketing full-time (More than a year)

    Pros

    The work is good work! Every day is different. They encourage growth, with quarterly goals. There is a lot of freedom here for creativity and autonomy. People who work hard are rewarded and recognized. It is also possible to have a good manager here. The good news in that a lot of the negativity in previous reviews has been cleared out and the company is really open to the new brand and new change, with more emphasis on their employees.
    Breakfast on Friday's is great!

    Cons

    A lot of the downsides are being reevaluated for example, working from home. It's still an agency so it has a lot of the same issues that most agencies have - lots of fires to put out, never enough resources, typical amount of turnover. If that's not something you can deal with you should probably go in-house.

    Advice to Management

    I can communicate that to them :) and they may not always listen but I don't need to use Glassdoor.


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  5. Helpful (2)

    "Seems promising, but falls flat on reality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Milestone Internet Marketing full-time (More than a year)

    Pros

    Very few pros I can think of; positive outlook of only the top executives..that's all I can think of.

    Cons

    Like most of the negative reviews the expectation of the bill of good your sold falls flat..every time. Ego of the Founder and CEO are out of control, they have wild expectations that will never turn into reality. There is a lot of micromanaging due to the inability of the software to actually function. Account managers have a huge workload, and aren't enabled to do anything or actually do much technical work, that's all outsourced to India.

    They don't allow much travel, even though being face to face with a client is very important. They expect to see high results without spending the money. There's also a bit of an identity crisis between being a software company and digital marketing agency, they want to do both which is why they are failing at both.

    I would also caution people to believe the 5 star, glowing reviews. In my experience no one was that happy working there.

    Advice to Management

    Decide what kind of company you want to be, you can't have it all unless you want to be mediocre. Trust your employees and empower them, that's the only way you'll get to the next level.


  6. "Excellent company in Ahmedabad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Manager in Ahmedabad (India)
    Current Employee - Digital Marketing Manager in Ahmedabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Milestone Internet Marketing full-time (More than 3 years)

    Pros

    Milestone Inc is kind of company where you have awesome experience to work with some of the world largest clients related to travel domain. Along with the culture is much friendly and management in Ahmedabad office and senior leaders are too supportive in all way when you are almost having accurate situation of work.

    Top management is so supporting and providing motivational stuff to make career path to next level. High kinds of tools and several kinds of services and method to provide better services to customers.

    Cons

    Process setup there and said to follow it with hard way but not following as aspected way. Some times its required to be more strong in terms of skills in digital marketing and knowing process which was setup there. If fix this GAP , no doubts this company is one of the best place to work in India.

    Advice to Management

    Just look into real scenario of situation because the people who love their work and career by heart, its matter to take care their feedback also.


  7. "Great Job! Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Milestone Internet Marketing full-time (More than a year)

    Pros

    I worked here for a while like most of people here, It is a very nice work environment and we have a good vibe at the office, I am talking about Santa Clara, where I am. Teams have good relationships and work good together, you have direct access to senior level for questions about analytics, strategy, SEO, PPC.... You would learn everyday about digital marketing, they really do the best SEO for hospitality industry out there and the work is just nice.... To optimize hotel's websites of all types... from Hawaii to NYC! Really love it!
    Of course, the free breakfast, free food and happy hours also help ;-)
    Bottom line: I really enjoy working here.

    Cons

    Sometimes workload can be overwhelming and demanding! The company is evolving which is not bad, but they just need to keep it going and do it for real!

    Advice to Management

    Some upper management is still a little old fashion...


  8. Helpful (6)

    "Reckoning needed., proceed with caution!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Management in Chicago, IL
    Current Employee - Customer Management in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Milestone Internet Marketing full-time (More than a year)

    Pros

    CMS technology
    Good people
    Location
    Leads and some directors knowledgeable
    Breakfast

    Cons

    This place is like the lego movie, everyone is singing everything is AWESOME,, awaiting taco Tuesday, while Lord. Business Evil is using her krazy glue to prevent any real movement. Or progress. T he problem is most of us including all the leads and middle management are spending time trying to avoid the lordess'' glue gun.

    Advice to Management

    Put down the krazy glue, let the people do our jobs.,,,before its too late,
    We are quite astute and completely capable orf recognizing a bad plot line,

    We just need Batman to save us,,,, oh wait,,, that's a different movie,

    Creative types proceed with caution


  9. "Simply love it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Milestone Internet Marketing full-time

    Pros

    You put efforts and recognition is sure to come regardless of size of contribution.

    Cons

    More ownership at all levels


  10. Helpful (1)

    "7 Years Strong - Still Going"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Chicago, IL
    Current Employee - Sales Manager in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Milestone Internet Marketing full-time (More than 5 years)

    Pros

    Been working sales here for 5.5 years, worked the call center 1.5, and I can only say that you are given more than enough of the tools to succeed in both. I was given a sales position with zero experience straight out of college and I am here to date, so as long as you are a competent individual, you should have no problem making money.

    Cons

    Open office environment is at times distracting

    Advice to Management

    Could use more team building opportunities outside of work


  11. Helpful (3)

    "Good Intentions Blurred Expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Milestone Internet Marketing full-time

    Pros

    People are great can be cliquey at times...but all are trying to find their way in the industry

    Cons

    Poor management in some departments, no defined process or structure, extremely high turn over. If you are there longer than a year your a unicorn. The VP who started the branch didnt even want to be there anymore and left.

    Advice to Management

    Have some...promote those who deserve the recognition and have been in the lower associates shoes. Create process for them that actually works. Dont say your going to something and a year later start working on it. Clients dont come first, employees do..and they will take care of your clients


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