Millennium Hotels and Resorts Reviews | Glassdoor

Millennium Hotels and Resorts Reviews

Updated April 28, 2017
30 reviews

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2.3
Star Star Star Star Star
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Millennium Hotels and Resorts Interim CEO Tan Kian Seng
Tan Kian Seng
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30 Employee Reviews

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  1. "Financial Controller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Director in New York, NY
    Former Employee - Financial Director in New York, NY
    Recommends
    Positive Outlook

    I worked at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Highly supportive regional teams, in particular Finance corporate executives. Very good salary and benefits, 401 K, vacation days

    Cons

    Work balance leaves much to be desired. Back office system need updating

    Advice to Management

    Replace with more efficient back office system


  2. "Not the way we do things here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Corporate Procurement Analyst in New York, NY
    Former Employee - Global Corporate Procurement Analyst in New York, NY
    Doesn't Recommend

    I worked at Millennium Hotels and Resorts full-time (Less than a year)

    Pros

    Employees are very professional and friendly

    Cons

    Owners do not have the right representatives


  3. "Going downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Millennium Hotels and Resorts full-time (More than 3 years)

    Pros

    Located in time square
    Everything else is gone

    Cons

    Hotel is falling apart
    No stability
    3 GM & 2 President within one year
    Management by fear
    5 months late on paying incentives...is the compagny out of cash?

    Advice to Management

    Start caring about your staff before everyone leave...
    Contact Hotel Impossible they will help


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  5. Helpful (2)

    "Do not work at the hotel in Cincinnati, regardless of what they promise"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Millennium Hotels and Resorts full-time

    Pros

    There has been a loyal staff for many years , but they too are dwindling very very fast

    Cons

    Everything, you think about a building and all the mechanics of an old building that had band aids out on it for years, you can only imagine what happens, everything busts, literally, and guess what you have to tell customers about it or try to relocate them. Then when you quit they will walk you and deprive you of your pay, even though there are no clients to take to a new company, oh an they may tell you that the job you are doing is no good too, and post your job and start hiring complete jerks because they can't find anyone else to work there, that's just at the local level. If you move on to a more regional or global level simply forget it, and why anyone continues to work for this company is baffling, but we all have our personal agendas and I get that, especially when you are close to retirement age.


  6. Helpful (2)

    "Stay away!!! Do not even consider working here at any level!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Most of the people in the Colorado office are great, hardworking employees. Pay is about average.

    Cons

    Management/Ownership is the worst I have ever experiences in my long career. The Asian direction & Philosophy is terrible, even to the point of disgusting. Nepotism is in full form. Chinese family operated at top management level, with a few not knowing what they are doing, especially one person in particular who runs the show in the U.S. (the U.S. team knows who that person is).

    Advice to Management

    A good start would be to get rid of the one person mentioned in the "Cons" paragraph. Trust the U.S. team to take care of things in the U.S.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Buffalo, NY
    Current Employee - Front Desk Agent in Buffalo, NY
    Recommends
    Positive Outlook

    Pros

    People
    Opportunities for Advancement
    Pay
    Meeting new people/Guests

    Cons

    Increases are delayed
    Building needs renovation
    Mean Guests

    Advice to Management

    Make a decision


  8. "AVOID"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Free stale lunch in the cafeteria.

    Cons

    Too many to list. Bad management, poor office conditions, perks that get taken away company wide (friends and family discounts for example), zero budgets for office supplies, the list goes on...

    Advice to Management

    Pay your employees more money and you'll get better results.


  9. "Difficult, low pay, poor work ethic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Manager in New York, NY
    Current Employee - Housekeeping Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Millennium Hotels and Resorts full-time (Less than a year)

    Pros

    Good experience for young professionals as it is a difficult property.

    Cons

    Lack of professionalism overall; employees are treated very poorly with no appreciation.

    Union is VERY difficult to work with.

    Turnover for management is very high.


  10. "stuck in the stone ages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Millennium Hotels and Resorts full-time (More than 10 years)

    Pros

    -Meeting new people that come to visit Nashville
    -Colleagues
    -Benefits are just OK

    Cons

    -Pathetic management (upper and mid-level)
    -Office politics
    -No growth unless upper management either brought you on board - or you possess mind controlling powers
    -Salary (raise is given once a year-if at all, of 3%)

    Advice to Management

    Corporate CEO/President: If you truly want to know how this hotel is managed-make a UN-ANNOUNCED surprise visit and don't announce yourself. You will be shocked!
    Upper Management aka EOC: Reward the employees that are honest hard working loyal team players. Stop listening to only what you want to hear and come out of your offices to speak to front line employees. HR is the last place to go to discuss any issue.
    Mid-level: I want to offer advice: Learn how what is required of your staff members...and perform half of those responsibilities for one day! Quick to discipline but slow to know what your staff's workload consist of on a daily basis. It is unrealistic to expect your staff to respect a boss that refuses to help out when needed....


  11. Helpful (1)

    "HR was not for the management staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Manager in New York, NY
    Former Employee - Housekeeping Manager in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Millennium Hotels and Resorts full-time

    Pros

    Had respect from the union staff

    Cons

    There is no teamwork within department as well as other departments


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