Millennium Hotels and Resorts Reviews | Glassdoor

Millennium Hotels and Resorts Reviews

Updated January 28, 2017
24 reviews

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2.5
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24 Employee Reviews

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  1. "Financial Controller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Director in New York, NY
    Former Employee - Financial Director in New York, NY
    Recommends
    Positive Outlook

    I worked at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Highly supportive regional teams, in particular Finance corporate executives. Very good salary and benefits, 401 K, vacation days

    Cons

    Work balance leaves much to be desired. Back office system need updating

    Advice to Management

    Replace with more efficient back office system


  2. "Whats happening here...who knows?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid Manager
    Current Employee - Mid Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Its paying the bills until we find a new job. Benefits almost average.

    Cons

    Huge loss of people at all levels including corp. office and seemingly no plan for stabilizing or turning the company around...they've been working at it for the almost 2 years I've been here and nothing changes. Hotel is broken down with no relief in sight.

    Advice to Management

    Top management out of touch...no F&B leadership, manage by fear, minimal input from hotels. Stop worrying so much about China/Singapore and visit the poorly maintained hotels. Locate a president who might consider staying more than 12 months.


  3. Helpful (2)

    "Do not work at the hotel in Cincinnati, regardless of what they promise"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Millennium Hotels and Resorts full-time

    Pros

    There has been a loyal staff for many years , but they too are dwindling very very fast

    Cons

    Everything, you think about a building and all the mechanics of an old building that had band aids out on it for years, you can only imagine what happens, everything busts, literally, and guess what you have to tell customers about it or try to relocate them. Then when you quit they will walk you and deprive you of your pay, even though there are no clients to take to a new company, oh an they may tell you that the job you are doing is no good too, and post your job and start hiring complete jerks because they can't find anyone else to work there, that's just at the local level. If you move on to a more regional or global level simply forget it, and why anyone continues to work for this company is baffling, but we all have our personal agendas and I get that, especially when you are close to retirement age.


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  5. Helpful (2)

    "Stay away!!! Do not even consider working here at any level!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Most of the people in the Colorado office are great, hardworking employees. Pay is about average.

    Cons

    Management/Ownership is the worst I have ever experiences in my long career. The Asian direction & Philosophy is terrible, even to the point of disgusting. Nepotism is in full form. Chinese family operated at top management level, with a few not knowing what they are doing, especially one person in particular who runs the show in the U.S. (the U.S. team knows who that person is).

    Advice to Management

    A good start would be to get rid of the one person mentioned in the "Cons" paragraph. Trust the U.S. team to take care of things in the U.S.


  6. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Senior Management in Colorado looks out for employees.

    Cons

    Singapore ownership is very biased. Makes discretionary (negative) adjustments to bonus awards.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Buffalo, NY
    Current Employee - Front Desk Agent in Buffalo, NY
    Recommends
    Positive Outlook

    Pros

    People
    Opportunities for Advancement
    Pay
    Meeting new people/Guests

    Cons

    Increases are delayed
    Building needs renovation
    Mean Guests

    Advice to Management

    Make a decision


  8. "AVOID"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Millennium Hotels and Resorts full-time (More than a year)

    Pros

    Free stale lunch in the cafeteria.

    Cons

    Too many to list. Bad management, poor office conditions, perks that get taken away company wide (friends and family discounts for example), zero budgets for office supplies, the list goes on...

    Advice to Management

    Pay your employees more money and you'll get better results.


  9. "restaurant server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Millennium Hotels and Resorts full-time

    Pros

    great hotel location good team players

    Cons

    old hotel in need of renovation

    Advice to Management

    spend more time in the restaurant delegating duties


  10. "Millennium Hotels...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Unintentional amount of flexibility available if you're good at your job. This is due to severe lack of structure on a property level and inconsistent/unorganized efforts from corporate office.

    Benefits are pretty good-health, dental, 401k,vision, vacation, sick time

    Cons

    Pay is not competitive-raises are inconsistent at best. No bonus structure, no incentives.
    Zero structure in place - many in stateside corporate office do not appear to talk with each other. This is magnified during tours of property where many requests/demands overlap multiple managers.
    Statesidemanagement is a revolving door, properties across the country suffer from low morale.

    Corporate management seem to ignore operational issues/challenges facing individual properties. Possibly because they lack operational expertise themselves?

    Zero corporate culture with a non existent level of employee appreciation. Line level employees are trash. Good service requires good people, good people are not free--no effort put into retaining top talent. Multiple senior level managers have left recently; decades of experience have left the building over the last year--without so much as a call or a re examination of priorities?

    Advice to Management

    You are slowly renovating US collection (GOOD!), interference from Asia disables ability to conduct regular daily business--things were not broken until recent micromanaging push. Acquire/retain top talent and let us work for you!
    Good service isn't free--re examine pay scale for lower level management and line level staff. Top $$ required for top talent--the employment pool is tightening severely; you'll need to compete or step aside.


  11. "Brought from another hotel to fix room service."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Was able to accomplish my task quickly with complete cooperation of staff. Employees here are great.

    Cons

    Owners destroyed business by not putting money into hotel, even after being prodded by city officials to do so

    Advice to Management

    Ignore owners obvious lack of care for the property and keep striding onward.



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