Millennium & Copthorne Hotels Reviews | Glassdoor

Millennium & Copthorne Hotels Reviews

Updated August 10, 2017
71 reviews

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2.6
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Millennium & Copthorne Hotels Group Chief Executive Officer Aloysius Lee Tse Sang
Aloysius Lee Tse Sang
14 Ratings

71 Employee Reviews

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Pros
  • You may find yourself in a good team with good people (in 4 reviews)

Cons
  • Long hours and shortage of manpower (in 5 reviews)

  • Poor management, too many cliques, staff more focused on gossiping than working, not too mention a hotel that is badly in need of a refurb (in 3 reviews)

More Pros and Cons

  1. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    Pros

    Great co-workers. Convenient location, nice facility

    Cons

    Pay was way below the market.

    Advice to Management

    Invest in employees and value them.


  2. "Needs Major Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The compensation was decent and benefits/insurance were great.

    Cons

    Management turns over daily, keeps staff purposely in the dark about important matters.

  3. "Director of Catering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Catering in Saint Louis, MO
    Former Employee - Director of Catering in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Millennium & Copthorne Hotels (More than a year)

    Pros

    Salary compensation bonuses and benefits

    Cons

    Ownership was in Singapore board of directors were in England corporate office was in Colorado very disorganized took forever to get something done and when they announced the closure of the hotel and a reduction in Workforce they said they would pay or sick pay and then they did not


  4. "Stay away!!! Do not even consider working here at any level!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the people in the Colorado office are great, hard working employees! Pay is about average.

    Cons

    Management/Ownership is the worst I have ever experienced. The Asian direction & philosophy is terrible, even to the point of disgusting. Nepotism is in full form. Chinese family operated at top management level, with a few not knowing what they are doing, especially one person in particular who runs the show in the U.S. (The U.S. team knows who that is).

    Advice to Management

    A good start would be to get rid of the one person mentioned in the "Cons" paragraph. Trust the U.S. team to take care of things in the U.S.


  5. "Outdated Fossill Trying to Compete"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The salary was somewhat competitive

    Cons

    Very poor management! Grasping at straws trying to keep hotel open. Firing competent employees left and right to save money. Need to just close their doors!


  6. "Restaurant Operation Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Millennium & Copthorne Hotels full-time

    Pros

    can learn Chinese Fine Dining operation skills and knowledge. as well as the Food and beverage administration work.

    Cons

    too long hour for a day.

    Advice to Management

    need to review a better workload allocation.


  7. "Great Summer Job"

    StarStarStarStarStar
    Former Employee - Waitor in Anchorage, AK
    Former Employee - Waitor in Anchorage, AK

    Pros

    Great summer job. Great money. Super busy with the patio on Lake Hood.

    Cons

    Typical restaurant work, no real con.

  8. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Millennium & Copthorne Hotels full-time

    Pros

    It was a great learning experience about what not to do.

    Cons

    The corporate office was incredibly unhelpful. We were usually on our own but they still micromanaged the silliest things! I could never get someone to return a call or email in a timely manner to get a question answered but every termination had to be approved through them. You can't have it both ways!

    Advice to Management

    Actually support your hotels!


  9. "Miserable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays well but that is it

    Cons

    Old, outdated management teams and management styles. No cooperation or coordination between departments. No chances for growth. HR is useless. Forced to take time off even if you do not have the time to cover it. Everyone acknowledges that this company is on the decline.


  10. "Front Desk Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lids in Buffalo, NY
    Former Employee - Lids in Buffalo, NY
    Recommends
    Disapproves of CEO

    I worked at Millennium & Copthorne Hotels part-time (Less than a year)

    Pros

    Great staff. Comfortable atmosphere allows you to gain quality experience.

    Cons

    Poor Management. Horrible pay. HR is never there. Work load is way too much for minimum wage job.


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