Milliman Reviews | Glassdoor

Milliman Reviews

Updated October 19, 2018
228 reviews

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3.7
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Milliman President Steve White
Steve White
91 Ratings

228 Employee Reviews

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Pros
Cons
  • "Work life balance can be challenging and varies a lot by project" (in 20 reviews)

  • "Most have to work long hours to finish projects" (in 13 reviews)

More Pros and Cons

  1. "A nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Analyst in Albany, NY
    Current Employee - Benefits Analyst in Albany, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Milliman full-time (More than 3 years)

    Pros

    Milliman has great benefits. As an employee, I feel valued and encouraged to grow my career.

    Cons

    Client-based and high pressure. Due to the structure of the company and the nature of the work, it is a high-stress environment

    Advice to Management

    The advice to management is always the same; communication could be better, top to bottom.


  2. "Amazing learning experience for an actuarial intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Chicago, IL
    Former Employee - Intern - Hourly in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Milliman full-time (More than a year)

    Pros

    Fast paced, cutting edge, innovative, can help differentiate you while still in school

    Cons

    None that I can think of

  3. Helpful (4)

    "Chicago Life M&A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Milliman full-time

    Pros

    • Challenging projects that really matter.
    • Industry leader that sets the standard on mergers and acquisitions.
    • Fun and collaborative work environment. (your coworkers really become your friends)
    • Great benefits and very generous compensation.

    Cons

    • Work life balance can be challenging and varies a lot by project.
    • Growing pains as expanding into non-M&A projects.
    • Lack of well defined training programs.

    Advice to Management

    Annual reviews are not very useful. More frequent and well defined feedback processes would improve and demonstrate commitment to employee growth.


  4. "Lots of opportunity for advancement as you gain experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Seattle, WA
    Current Employee - Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Milliman full-time (Less than a year)

    Pros

    Great culture, lots of young people new to the city

    Cons

    Busy season means long days in the spring.


  5. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Milliman full-time

    Pros

    I want to start my review by pointing out that Milliman in Seattle is broken up into different departments based on their service. These departments are Health, Employee Benefits, Corporate, Life, etc. If I recall correctly, there are about six or seven separate orgs under the Seattle banner. Your mileage may vary.

    My position only required 37 hours of work per week, which was really nice.

    People around the office, more often than not, were personable and willing to have a chat about work or otherwise.

    As a "support staffer", I was able to get my hands on all parts of the business. I worked on many different business functions and worked directly with the Equity Principals on projects for the firm which was great exposure.

    This place is definitely the pinnacle of companies for those wishing to be an actuary.

    They have pretty good benefits but the crown jewel is their 401k (13% matching after a year, if I remember correctly). The 401k is an unbelievable benefit if you're considering staying with the firm for your whole career.

    The company will pay for professional development for actuaries.

    There is a very relaxed culture and the ownership sponsors many happy hours for the whole practice.

    Cons

    I left Milliman a few months ago and wanted to wait before leaving a review so as to not have my emotions dictate what I write.

    As a support staffer, I felt and witnessed a lot of disrespect from the consulting staff towards support whether this was the IT team, the office administrators, or otherwise. As Milliman, in my practice, has a rigid, stepladder structure for actuaries, there were some employees who would get a newfound sense of self-importance when they achieved the next level. This would often result in a considerable amount of disrespect shown to the support staff. There were a number of confrontations from managers that would leave admins in tears. While this was handled post-facto, promotions were very evidently determined by actuary skill where managerial skill was not very strongly taken into account. There was no feedback requested by support staffers before deciding who to promote.

    The Equity Principal (an owner of a practice) who was in charge of managing the admin staff seemed to have an attitude of suppressing issues that arose from said staff. Complaints about managers who treated admins with disrespect were devil's advocated and any concerns about the way things were run procedurally were dismissed. When I pointed out that I was being severely underpaid for a business analyst in Seattle, I was told to "go out and get an offer letter from another company" to justify a raise.

    In the same vein of compensation, there was a culture of extreme frugality toward support functions. The servers that hold all the files and allow the analyst to perform extensive calculations became obsolete the year before and there was pushback from the ownership on replacing them. When I asked for a professional certification to be paid for by the company, the way actuarial analysts are, I was rebuffed and told to consider pursuing it on my own. There was almost a paranoia from ownership about training staff who "might just leave after they are done." This sentiment would leave more competent workers feel as if they were deteriorating and would leave less competent workers no avenue to better themselves.

    Advice to Management

    When three of your eight support staff leave across the span of three weeks and do not give you a chance to counteroffer, you need to understand there is a problem culturally. Some even left taking less pay in order to work for a company that respected their professional abilities. Instead of asking "how can we keep you?" when the employees turn in their two-weeks' notice, perhaps start asking the question during reviews or during times of strife. It was not a coincidence that the support staff rarely made appearances at work happy hours or other events.

    I had conversations with a few in management and they understood and acknowledged this subculture was prevalent. If you're reading this, please remember that a constant turnover in the support staff will eventually come back to bite the practice during the busy season or crunch times.


  6. "HOME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Milliman full-time

    Pros

    Everyone seems really happy with being a Milliman employee

    Cons

    I don’t have any cons

    Advice to Management

    Keep doing your thing


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Milliman full-time

    Pros

    The people here are the best

    Cons

    The fragmentation of the businesses is hard to deal with.

  8. "Overall A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Milliman full-time (More than a year)

    Pros

    very good benefits
    thorough training
    good compensation for the work you are doing

    Cons

    very high turnover rate.
    the company has training classes every 6 weeks due to this.
    very strict on lunch breaks and 15 min breaks.


  9. Helpful (1)

    "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Milliman full-time

    Pros

    Work closely with experienced actuaries, great study time

    Cons

    Can get monotonous, but usually interesting


  10. Helpful (1)

    "Seattle Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Milliman full-time (More than 8 years)

    Pros

    Great People, they like to promote team building.

    Cons

    Depending on your manager, movement upwards is a struggle.


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