Millward Brown Reviews | Glassdoor

Millward Brown Reviews

Updated July 18, 2018
548 reviews

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3.1
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Millward Brown CEO Travyn Rhall
Travyn Rhall
149 Ratings

548 Employee Reviews

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Pros
  • "The company really preaches flexible working hours; one can really come to office late" (in 26 reviews)

  • "The environment was very supportive and collaborative and there was a great work-life balance" (in 24 reviews)

Cons
More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Millward Brown full-time

    Pros

    Challenging roles and great people to work with

    Cons

    Career progression can be well defined


  2. "Great work environment with lots of exposure to clients, hard to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Analyst in New York, NY
    Current Employee - Client Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Millward Brown full-time (More than 3 years)

    Pros

    Lots of exposure to clients and a wide variety of work. You learn a lot about the digital business quickly and there’s a great training program in place. Great team environment with a ton of young energy.

    Cons

    Lack of promotions are the biggest issue. Most of the analysts are spread thin because of increased workload and lack of hiring

    Advice to Management

    Move internal people up into more senior roles instead of hiring outside for senior positions. Our jobs are pretty specific and even more senior new hires need lots of training to get up to speed.

  3. Helpful (1)

    "Ok culture, no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Manager in Boston, MA
    Former Employee - Data Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Millward Brown (More than 5 years)

    Pros

    Good people, good entry level company

    Cons

    No major technical challenges after the first year of work, repetitive, most analysts ‘graduate’ i.e. leave after one year due to boredom and lower pay.


  4. "Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends

    I worked at Millward Brown full-time (More than 8 years)

    Pros

    Leader in communications research field.
    Access to Kantar Network resources.
    Good benefits.

    Cons

    Limited opportunities for ad-hoc research.


  5. "Research Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Millward Brown full-time

    Pros

    Good work / life balance
    PTO
    WFH ability
    Casual atmosphere

    Cons

    Management is self-important, detached, and contributes to general low morale of the office. Pay compared to industry standards and expectations are VERY low. Promotions and raises are scarce. High turn over due to low incentive. Feels like the blind leading the blind most days. No real career path, advancement is unlikely.

    Advice to Management

    Take the time to be a part of the team. The disconnect between management and staff is very vast and not acknowledged enough. Pay your staff what they deserve and they will work at the level you expect.


  6. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great community to work in.

    Cons

    Not much cohesiveness across teams


  7. Helpful (2)

    "Fake culture and stingy pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in New York, NY
    Current Employee - Supervisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Millward Brown full-time (More than 3 years)

    Pros

    Good place if you want to get thrown into client work and answer every beck and call email. You will get 200 emails a day if you work in Millward Brown Digital.
    Good place to get experience, and then get out.

    Cons

    Fake culture - the teams have created a fake sense of open and inclusive culture. Sad because you will think they are great when you interview, and then you realize you have to be part of the in girls club or a man to be treated equally. Promotions are based on your social standing with the team, or if you complain loud and often enough. They promote people who have little experience or just due to time, not according to their contributions to the team.

    Their pay is comparable to other market research vendors, but they make you work twice as hard. Don’t be fooled by the meals and Uber’s home. You’d rather have a higher salary than all the “overtime” comps they give you.

    Advice to Management

    Good teams start from the top down. There is a reason why so many of the best talent has left. All the proactive and innovative people have moved on, so think about how to create a real culture where people with talent want to stay.

  8. "Vice President client service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good client base and exposure to senior client

    Cons

    Everything else but client base


  9. "Great work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Norwalk, CT
    Current Employee - Director in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Millward Brown full-time (More than 10 years)

    Pros

    Fantastic learning experience and cultivation of individual strengths. Great people. Kantar and Millward Brown are leaders in the industry. Opportunity to work with big global brands and influence client campaigns and strategies.

    Cons

    Challenging to keep a competitive salary over years with the company. Every couple of years or so there are lots of cuts, layoffs, squeezing the remaining talent. At times can be difficult to maintain a healthy work/life balance.

    Advice to Management

    Retain talent! Do whatever you have to do to keep your high-performing employees, through competitive salary, work/life balance, manageable workload.


  10. Helpful (2)

    "Toxic Culture, Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Analyst in San Francisco, CA
    Former Employee - Client Service Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Millward Brown full-time (More than a year)

    Pros

    +Opportunity to work on big name brands
    +Name recognition and pedigree that comes with working for a major market research company
    +Good introduction to the world of digital advertising

    Cons

    -High turnover, to such an extent promotions have become based off of who's left rather than who's qualified; most qualified employees have left already, leaving middle/upper management no choice but to promote unqualified candidates due to attrition
    -Systemic lack of motivation due to poor management + realization that employees are working for a company that prizes politics over professionalism
    -Toxic, cutthroat workplace culture defined by personal politics rather than objective job performance; no remote efforts to invest in building a good workplace environment
    -Pay is below market rate
    -Miles of red tape precluding any meaningful change in the organization
    -Substantial disconnect between C-suite and the rest of the company
    -Company is sinking - along with WPP - and will continue to do so as the rest of the digital media world advances in legitimately meaningful ways

    Advice to Management

    Invest more in your junior employees and learn to change as the rest of the digital ad world evolves.


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