Millward Brown Reviews | Glassdoor

Millward Brown Reviews

Updated September 20, 2017
480 reviews

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3.1
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Approve of CEO
Millward Brown CEO Travyn Rhall
Travyn Rhall
126 Ratings

480 Employee Reviews

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Pros
  • The company really preaches flexible working hours; one can really come to office late (in 23 reviews)

  • The environment was very supportive and collaborative and there was a great work-life balance (in 22 reviews)

Cons
  • Work-life balance is difficult to achieve (in 70 reviews)

  • Employees are expected to work very long hours for low salaries - no bonuses or increases for the last few years - increased turnover (in 54 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Millward Brown full-time

    Pros

    Challenging roles and great people to work with

    Cons

    Career progression can be well defined


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Millward Brown full-time

    Pros

    Great Flexibility regarding in-office/WFH if needed. Excellent brand that is well known and respected. Smart, nice, hard working employees.

    Cons

    Large change in sales compensation package for the negative. Volume of work can be intense. Complex organization can be difficult to navigate, or make changes needed.

    Advice to Management

    Don't lose site of the value of your people and their experience when considering the bottom line.

  3. "Technical Account Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits and very resourceful. Throughout training and great team.

    Cons

    A lot of overtime work days

    Advice to Management

    They were absolutely great


  4. "Great Teammates, but still a corporate atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Millward Brown full-time

    Pros

    The people I work with are commonly some of the best in the field. Everyone is very team focused and thoughtful. I never feel as though anyone is out to get me, and management is always looking for ways to make the position the best fit for me!

    Cons

    The company is large, so sometimes decisions are made above my direct management that are not favorable. This can makes you feel like you are just a number on Corporate's spreadsheet, and therefore, expendable.

    Advice to Management

    Keep on doing what you are doing in Chicagoland!


  5. "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous in Norwalk, CT
    Current Employee - Anonymous in Norwalk, CT
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Millward Brown full-time (Less than a year)

    Pros

    People are very friendly and helpful. A lot of smart people.

    Cons

    Low pay and no room for growth.

    Advice to Management

    Take care of your best people.


  6. "Millward Brown Digital Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Millward Brown full-time

    Pros

    -Company culture is excellent
    -Recruitment is focused on skill sets, business objectives and team fit
    -Great work-life balance
    -Base salaries are competitive
    -All teams consist of both Sales and Consulting personnel that work together on a daily basis
    -Great client portfolio and excellent reputation within the industry
    -Offers innovative research products that clients are looking for and value
    -Constantly striving to improve products to keep up with the fast passed industry
    -New products are prioritized and actually rolled-out when they're supposed to, with proper training for employees
    -Communication is a priority, both company wide and within specific business units

    Cons

    -Bonuses are rare
    -They say annual cost-of-living raises are standard, but are never granted


  7. "Research Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Design Manager in New York, NY
    Current Employee - Senior Research Design Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Millward Brown full-time (More than 3 years)

    Pros

    Lots of training, support from direct managers and opportunities to work with different clients. You learn a lot about every aspect of research, particularly questionnaire design, study design, project management in general.

    Cons

    Company is old and has a million processes. You constantly find yourself with excessive workload. You have to coordinate your PTO around other people. Most of the people in Client Service get more visibility and promotions than Research Design Managers.

    Advice to Management

    Hire more people. Stop waiting on it because you don't want to lay them off later, you are already doing that.

  8. Helpful (1)

    "Not the company it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company is filled with very dedicated, hard working people who really care.

    Cons

    Unfortunately confidence in the management team and the company's strategic direction is rather low. This has had a negative impact on morale. Employees are expected to work very long hours for low salaries - no bonuses or increases for the last few years - increased turnover.

    Advice to Management

    More transparency and work/life balance needed to improve morale


  9. "Growing Company, Fun Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Millward Brown full-time

    Pros

    Growing Company, many opportunities, smart coworkers, pleasant work atmosphere

    Cons

    Due to the rapid growth it takes time for all the branches of the larger parent company to be on the same page.


  10. Helpful (1)

    "Marketing Sciences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work schedule, but be ready to stay late as many days as you can. Advice. Stand for yourself from day one in this matter!

    Cons

    Be ready not to have a life while you worked there. You are expected to keep up with client service lack of organization, which translates in poor communication overall in the organization. Also, don't expect any salary increase unless you are part of client service.

    Advice to Management

    Treat your employees as human not as machines


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