Minacs Reviews | Glassdoor

Minacs Reviews

Updated May 25, 2018
729 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Anil Bhalla
157 Ratings

729 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good work / life balance with opportunity for advancement if you are qualified and work hard (in 18 reviews)

  • Friendly Work environment, Good Supervisors and team leads (in 34 reviews)

Cons
  • Bad Team leaders, waste teams i you have talent in multi lingual then you are done (in 23 reviews)

  • At the end of the day this is a call center and I'd say half the people that try this job will leave within the first three months (in 16 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Support Technician in San Diego, CA
    Current Employee - Remote Support Technician in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Minacs full-time (More than a year)

    Pros

    Great communication. Do wonderful with resource they have. Working remotely taking advantage of the technologies available

    Cons

    Short term position with out great ability to transition as contract comes to an end


  2. "Closing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Closing Specialist in Richmond, VA
    Former Employee - Closing Specialist in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Minacs full-time (Less than a year)

    Pros

    Great salary , easy job

    Cons

    Lack of direction, management chain horrible

    Advice to Management

    Get it together! Hire superiors who know what they are doing

  3. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Minacs full-time

    Pros

    Great people to work with

    Cons

    Lots of work, no reward

    Advice to Management

    Be more open and transparent with employees. Reduce the busy work and clutter


  4. "On star"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Minacs full-time

    Pros

    Overtime was always available if you wanted it

    Cons

    Filthy work floor and poor management


  5. "Minacs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Minacs full-time

    Pros

    There’s was no pros Nothing

    Cons

    Everything was pretty much bad , that’s why there our business an now under a different company


  6. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Minacs full-time

    Pros

    Salary is great, raises should be note frequent.

    Cons

    Schedule is a bidding process, not reliable, subject to change at any time

    Advice to Management

    Be more lenient to staff needs


  7. "Tier 1 Tech Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Minacs full-time

    Pros

    Make good money for an entry level position
    Great starter job that really teaches you customer service
    Great training provided
    Build great relationships with co-workers

    Cons

    Set schedules that you have to bid for based on performance
    Management have their favorites, so when it comes to promotions they seem to pick there friends or favorites as opposed to choosing the right person for the job

  8. "customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington Hills, MI
    Former Employee - Customer Service Representative in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Minacs full-time (More than 8 years)

    Pros

    co-workers and immediate supervisor and manager were very nice

    Cons

    did not have a pay raise for 8 years, no sick time

    Advice to Management

    treat employees better. Very high turnover


  9. "Keep Looking and you'll find better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Minacs full-time

    Pros

    Fun Culture including baseball games and team building outings.

    Cons

    the headache is not worth the money.

    Advice to Management

    Stop the corporate mumbo jumbo.


  10. "NETFLIX TECH SUPPORT"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Minacs full-time

    Pros

    times off the phones if you're getting good survey results

    Cons

    not consistent schedule every week you have to get on the computer and bid for your schedule


Showing 729 of 743 reviews
Reset Filters