Minacs Reviews | Glassdoor

Minacs Reviews

Updated August 12, 2018
737 reviews

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2.7
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Anil Bhalla
163 Ratings

737 Employee Reviews

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Pros
  • "Good work / life balance with opportunity for advancement if you are qualified and work hard" (in 18 reviews)

  • "Friendly Work environment, Good Supervisors and team leads" (in 34 reviews)

Cons
  • "Bad Team leaders, waste teams i you have talent in multi lingual then you are done" (in 23 reviews)

  • "At the end of the day this is a call center and I'd say half the people that try this job will leave within the first three months" (in 16 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Support Technician in San Diego, CA
    Current Employee - Remote Support Technician in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Minacs full-time (More than a year)

    Pros

    Great communication. Do wonderful with resource they have. Working remotely taking advantage of the technologies available

    Cons

    Short term position with out great ability to transition as contract comes to an end


  2. "Pharmacy Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Minacs full-time

    Pros

    Paid training, easy to learn system, calls were smooth

    Cons

    Hires basically anyone that can pass a drug test if they drug test you.

    Advice to Management

    Make sure Team Leads are on the same page with management.

  3. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Farmington Hills, MI
    Former Employee - Call Center Representative in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Minacs full-time (More than 3 years)

    Pros

    Offers work for out wook individuals.

    Cons

    The open door policy allows them to place in position individuals that have no accreditations or managerial professionalism. Creating resolving door environment.

    Advice to Management

    Hire individuals that have proven higher education with accredited degrees and professional certifications with employee recommendation.


  4. "Closing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Closing Specialist in Richmond, VA
    Former Employee - Closing Specialist in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Minacs full-time (Less than a year)

    Pros

    Great salary , easy job

    Cons

    Lack of direction, management chain horrible

    Advice to Management

    Get it together! Hire superiors who know what they are doing


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Minacs full-time

    Pros

    Great people to work with

    Cons

    Lots of work, no reward

    Advice to Management

    Be more open and transparent with employees. Reduce the busy work and clutter


  6. "On star"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Minacs full-time

    Pros

    Overtime was always available if you wanted it

    Cons

    Filthy work floor and poor management


  7. "Minacs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Minacs full-time

    Pros

    There’s was no pros Nothing

    Cons

    Everything was pretty much bad , that’s why there our business an now under a different company

  8. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Minacs full-time

    Pros

    Salary is great, raises should be note frequent.

    Cons

    Schedule is a bidding process, not reliable, subject to change at any time

    Advice to Management

    Be more lenient to staff needs


  9. "Tier 1 Tech Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Minacs full-time

    Pros

    Make good money for an entry level position
    Great starter job that really teaches you customer service
    Great training provided
    Build great relationships with co-workers

    Cons

    Set schedules that you have to bid for based on performance
    Management have their favorites, so when it comes to promotions they seem to pick there friends or favorites as opposed to choosing the right person for the job


  10. "customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Farmington Hills, MI
    Former Employee - Customer Service Representative in Farmington Hills, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Minacs full-time (More than 8 years)

    Pros

    co-workers and immediate supervisor and manager were very nice

    Cons

    did not have a pay raise for 8 years, no sick time

    Advice to Management

    treat employees better. Very high turnover


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