MindTouch, Inc. "mindtouch" Reviews | Glassdoor

MindTouch, Inc. Employee Reviews about "mindtouch"

Updated Jun 4, 2019

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Found 65 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
74%
Approve of CEO
MindTouch, Inc. CEO Aaron Rice
Aaron Rice
6 Ratings
Pros
  • "Catered lunches and fully covered benefits are nice(in 11 reviews)

  • "Best of all, you'll never feel like a cog in a machine :) Some other fun perks include catered (healthy) lunches 3 times a week(in 4 reviews)

Cons
  • "Before MindTouch hired experienced directors, most managers were not given the tools or training to be successful(in 17 reviews)

  • "mile walk from an area with free parking, or using public transit, you'd kind of expect that working in Downtown San Diego(in 3 reviews)

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Reviews about "mindtouch"

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  1. "An organization that rewards tenacity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than 8 years

    Pros

    Product is not "garbage", but any reviewer who would make that comment can stay in their limited role and complain. I ask that you please move aside for someone who actually does something. Indeed, senior engineering and devops individuals are among the finest in the industry. Too bad we're not 100% open sourced, there are some wonderful technical solutions in our codebase. If you are interested in working with Serverless...

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    Cons

    If you don't subscribe to the philosophy of "don't ask for permission, ask for forgiveness", you will find yourself on the outside of most tactical decision making here. If you expect to settle comfortably into an organization transitioning from startup to growth and wait for opportunities or promotions, you'll be very disappointed. Individuals put into the management role has been hit and miss for a number of years,...

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    Advice to Management

    It likely varies from department to department how transparent directors are when it comes to the nature of startup culture -- they need to be upfront about what candidates are signing up for. A mentorship program for those aspiring to be team leads or managers would be valuable. Marketing message needs to focus on what makes MindTouch different from knowledgebases. Address the size of the engineering team, it...

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    MindTouch, Inc.2019-06-04
  2. Helpful (2)

    "Entrepreneurial spirit required"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than a year

    Pros

    The people at Mindtouch are awesome! There's a strong camaraderie here and everyone is genuine, which is quite refreshing. There's an open door policy org wide, something I feel most people do not take advantage of. The product itself is awesome and very robust. There's a lot that can be done with our product, which is good and bad. For anyone considering Mindtouch as a career move, you must be able to run...

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    Cons

    The focus on what Mindtouch does is hazy at times, with each department having it's own opinion and explanation of what we do. This can be confusing internally and externally. With a stronger company wide focus, the sky is the limit here.

    Advice to Management

    Hire departmental heads and do not spread yourselves so thin. Keep tackling the initiative around product direction and focus.

    MindTouch, Inc.2017-09-26
  3. Helpful (1)

    "Hands down, the best company I've ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for more than a year

    Pros

    I've been at MindTouch for almost two years now, and I can say without a doubt, it has been the best workplace environment I've experienced. It has a fun, ethical, safe, and exciting culture, and I'm always excited to get back to work. Lol, I'm not kidding, I seriously love going to work.

    Cons

    MindTouch is very fast paced and constantly growing, but with that growth comes pains and sometimes frustrating moments. Like any work place, not everything is straightforward or obvious... That being said, if you're quick and can think on your feet, you'll do great!

    Advice to Management

    To be honest, I don't think we have enough of a middle management team. This is a hard thing to express on paper, but I think if upper management would trust us with more responsibility (ownership etc.), this would be great for everyone. As a result, we could be more productive and be far more agile as a company.

    MindTouch, Inc.2017-09-26
  4. Helpful (6)

    "Great coworkers, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MindTouch, Inc. full-time

    Pros

    Like the title says, the coworkers that I had at MindTouch were great. It was nice to have catered lunch three times a week, and our office space was pretty awesome.

    Cons

    The management at this company is pretty awful. During the whole time I worked there, it never seemed like they totally understood the direction of their product. Some terrible decisions made by management led to 20% of MindTouch employees being laid off. The worst part was that they tried to play it off like it was all because of pressure from the company's investors and didn't...

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    Advice to Management

    1. Figure out a product direction 2. Pay your employees better 3. Treat your employees better in general 4. Take a look at your own biases because they are hindering the success of your company

    MindTouch, Inc.2017-09-21

    MindTouch, Inc. Response

    September 25, 2017Founder and CEO

    While there are factual inaccuracies you've provided above, we're sincerely grateful for your contributions. If you're interested in understanding our decision and direction better you will appreciate this: https://www.linkedin.com/pulse/doubling-responsibly-aaron-fulkerson/ Best ...

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  5. Helpful (7)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MindTouch, Inc. full-time

    Pros

    Solid product, catered lunches, nice office

    Cons

    Constant change in processes (beyond what is normal in a startup), inability to delegate, poor hiring practices, constant micromanaging with very little follow through, the list goes on. From a technology standpoint, MindTouch is top notch. The same can not be said from a business perspective. The executives do not delegate tasks well which results in countless bottlenecks...

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    Advice to Management

    Delegate tasks. The CFO does not need to be a field rep. Your sales model does not fit your product.

    MindTouch, Inc.2017-09-06

    MindTouch, Inc. Response

    September 6, 2017Founder and CEO

    Thank you for your feedback and for any contributions that you made in the time you worked with us. Best wishes.

  6. Helpful (2)

    "A great time to be a MindToucher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MindTouch, Inc.

    Pros

    Great outlook by the C-level. Moving into the new office soon and it looks amazing! Food 3 days a week! So much room for professional growth because of the awesome backing of upper management. Great place to be right now!

    Cons

    Cant say much. It is a wonderful time to be at MindTouch

    Advice to Management

    Keep pushing forward!

    MindTouch, Inc.2016-06-14
  7. Helpful (2)

    "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at MindTouch, Inc. full-time for less than a year

    Pros

    Mindtouch is full of intelligent, positive people who really believe in the product and want to make it the best it can be. The culture fosters learning, growth, and fun.

    Cons

    The only con I can think of doesn't really apply to me. Since the location is down town the parking situation isn't great but MindTouch reimburses its employees for a monthly trolley pass so I don't need to worry about it.

    Advice to Management

    Keep the culture going as it is through this period of growth.

    MindTouch, Inc.2016-02-08
  8. Helpful (2)

    "Mentally challenging - ability to grow - extremely happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. for less than a year

    Pros

    Culture - fast paced atmosphere focused on exceeding goals while keeping the customer at the center of our purpose. The people here are creative, highly intelligent, extremely humorous, crafty, passionate, outlandish and F-ing awesome KANMFers ! The CEO and COO are at standing desks amongst the rest of the team and are always accessible and interested in your work and your life. It is very common to be eating lunch...

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    Cons

    I really can't find any real cons about MindTouch but if I had to be nit-picky I would say there are not enough holiday days off.

    Advice to Management

    Continue to mix amongst the team and build an inspiring work place. Keep hiring only the best people. Continue trying to find ways to take care of your staff - more healthy options in the kitchen and pushing fitness and healthy habits. Continue injecting your personalities into the workplace, it motivates people and makes it more fun to be here.

    MindTouch, Inc.2016-01-19

    MindTouch, Inc. Response

    March 24, 2016Founder and CEO

    Thanks for your feedback. The Saturday running/jog/walk clinic is available to everyone. I think we've improved a bit on the healthiness of the catered meals with Jason at the helm. Fruit seems to be more prevalent too. Please know it was your feedback that helped encourage this. ...

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  9. Helpful (3)

    "Best work place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MindTouch, Inc. full-time for less than a year

    Pros

    Best place I have ever worked at, and so far I've been darn lucky with all my jobs. Such an exciting company! The opportunity to grow professionally, the support from coworkers and the executive team, and just all around working with such dedicated and smart and genuinely good people (you won't find d-bags at this company!) is beyond inspiring.

    Cons

    You'll get so infected with the MindTouch spirit, you'll have a hard time thinking of anything else. (Not necessarily a con for those who like to throw themselves into work.)

    Advice to Management

    Would love to see more communication about big picture ideas and visions for the company going forward. Otherwise, keep up the transparency and collaboration across and between departments.

    MindTouch, Inc.2015-12-23
  10. Helpful (1)

    "Company fueled by passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MindTouch, Inc.

    Pros

    Regardless where you are at in your career path, MindTouch offers ample opportunities to grow while working with amazing companies, and people, across multiple industries. Passion is the underlying fuel of MindTouch and it has continually pushed the company year after year to new opportunities in the market.

    Cons

    There aren't any cons that stand out as a deterrent to working at MindTouch. I worked there a long time and everyday wasn't rosy, but overall I enjoyed my experience and have no regrets.

    Advice to Management

    Stay the course

    MindTouch, Inc.2015-11-17

    MindTouch, Inc. Response

    November 19, 2015Founder and CEO

    Thank you for your review and for fueling the company and our customers with your own passion during the time you invested in us.

Found 65 reviews