I have been working at Ministry Medical Group (More than a year)
Helping people with a real purpose in mind.
Kind, helpful staff.
I have no cons, except I'd love more hours. It's a lovely place to work.
I have been working at Ministry Medical Group full-time (More than 8 years)
Excellent colleagues!!! I love my fellow physicians and advanced practice clinicians. People work hard and try to help each other out. They provide excellent patient care despite the difficulties posed by the organization.
The higher-level Ministry Health Care and Ascension Health leadership is trying to be more responsive, listening to a group of concerned physicians and APCs and recently removing the CEO/President and COO, whose leadership was inadequate and did not live up to the organizational mission and values, to put it in the best possible words. New leadership has not been chosen, so no idea where things are going. Interim leaders are good folks. Pretty good inpatient nurses.
Poor leadership over the years, with the one good CEO quitting after just a few years of his own accord. Don't treat employees with the respect and dignity espoused in the mission and values statement, especially the physicians and APCs, leading to high clinician turnover, especially in the area of physicians. Poor nursing and MA support/attitudes in many outpatient departments due to low pay scale probably, as well as poor management of them. Feel like you are working for Walmart now with Ascension, down to being called Associates, not doctors. This is insulting. Poor retirement and health benefits. Moving to fragmented new electronic medical record system, separate systems for hospitals versus clinics rather than integrated system. In other words, chaos and seemingly poor upper management/lack of vision on all levels as we transition to merge with many other groups to form Ascension Medical Group Wisconsin.
Advice to Management
Take a step back and look at the bigger picture for once. Who pays the bills? Can you really afford to treat your only earners so poorly, disrespectfully and expect to stay strong financially? What are you doing with the EHR?! Everyone who is anyone is going with Epic. Interoperability is key. Get with the program already and don't waste millions on inferior systems. Get on with developing adequate procedures to get rid of poorly performing patient care staff so that doctors and APCs can have the support they need to care for patients well. Letting them hang on doesn't serve anyone well and drives out physicians. Which is more difficult to recruit, an MD or an MA? Look to ThedaCare and Mayo for vision. They are doing good things that we need to start doing, labs at the PCP visit (ThedaCare model), rapid, coordinated work up at Weston (Mayo model). Don't forget the NR, it feeds Weston and patients are choosing Aspirus daily due to neglect of the region, bleeding not just the NR hospitals but also Weston.
Broaden your vision before it's too late.
I worked at Ministry Medical Group full-time
Good medical and office equipment.
Managers have no one paying attention to what they are doing. Out of the building and not answering urgent calls from staff, leaving early or coming in late frequently.
Advice to Management
Pay more attention to what clinic managers ate doing with their time. Give staff an alternate person to contact when an urgent need arises.
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