Minute Clinic Reviews | Glassdoor

Minute Clinic Reviews

Updated September 12, 2017
161 reviews

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2.9
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Minute Clinic Executive Vice President and Associate Chief Medical Officer Andrew Sussman
Andrew Sussman
60 Ratings

161 Employee Reviews

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Pros
  • flexible schedule, OK money, reimbursement for DEA (in 17 reviews)

  • excellent entry level work, provides good opportunity to new grads (in 13 reviews)

Cons
  • Limited scope of practice for practice model (in 12 reviews)

  • You are a one man show you do everything limited scope of practice (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Fnp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FNP in Durham, NC
    Current Employee - FNP in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Minute Clinic full-time (More than a year)

    Pros

    Hourly pay with time and a half for over 40 hours; Ability to work autonomously without on-site management presence; Strict "no narcotics" prescribing policy to protect providers

    Cons

    Lots of admin and marketing duties in addition to seeing patients (but they do tell you about this during the application process); Picking up the slack of other providers who do not do their fair share of clinic duties; Outdated IT system with lots of issues and policy of not being able to check email from home

    Advice to Management

    I think management really does care and try their best - it shows in their actions and the success of the company. I would like to see everyone held accountable to the same high standards so clinics are run as a partnership between providers, not by one provider doing all the "behind the scenes" work while another just shows up, punches the time clock, and sits around waiting for patients to arrive. I would like the ability to check email from home so I can cross that off my admin duty list before I even arrive to work, and spend more of my paid work hours with patients. I do wish I received a response to suggestions I have made to Shared Leadership Council -- to my knowledge and from reading the minutes, none of my suggestions were even brought forth to management.


  2. "Nice work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FNP
    Current Employee - FNP
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Minute Clinic full-time (More than 3 years)

    Pros

    Working 30 hours gets you full time benefits. Low acuity patients. Very good continuing education opportunities like call in grand rounds and lots of online resources.

    Cons

    Fairly limited scope of practice but has been expanding at a good pace. Pretty corporate .... you keep track of daily numbers. Alone in the clinic.

  3. "Apn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apn in Monmouth Heights at Manalapan, NJ
    Former Employee - Apn in Monmouth Heights at Manalapan, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Minute Clinic full-time (More than a year)

    Pros

    Fast service and great practitioners

    Cons

    Limited when it comes to management

    Advice to Management

    None


  4. "FNP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Minute Clinic full-time

    Pros

    autonomy, low acuity of patient complaints

    Cons

    administration duties, marketing, cash payments, redundancy of visits


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Minute Clinic full-time

    Pros

    great salary, flexible hours, great support from management

    Cons

    I don't see any cons. CVS/MC is a great company.


  6. Helpful (1)

    "FNP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FNP
    Former Employee - FNP
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Minute Clinic full-time (Less than a year)

    Pros

    Ability to work alone in a retail health clinic setting. Compensation and benefits are fair. Employer 401k match is 5%. Generous CME and DEA reimbursement. Part of an established, reputable company. Great job for new grads due to very strict structure.

    Cons

    Too many and too frequent changes. I had five managers in one year. High turnover due to minimum independent practice, weekend, holiday, and on-call requirements, and requiring providers to float to clinics not in their area. Primary focus seems to be number of patients seen per day and revenue over provider satisfaction.

    Advice to Management

    Pay attention to the horrible turn-over rate. Apply strategies that will eliminate on-call requirements and floating providers to clinics not in their area.


  7. "Good job for a married mom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Minute Clinic full-time

    Pros

    Flexible schedule
    Good computer system
    Guild line based
    No narcotics

    Cons

    Insurance sucks
    No MA
    Too much administrative work
    Work alone
    Stuck in a box all day
    No overtime

    Advice to Management

    Better health insurance

  8. Helpful (1)

    "Lots of Pros, Corporate values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner
    Current Employee - Nurse Practitioner

    I have been working at Minute Clinic full-time (More than 5 years)

    Pros

    Flexible scheduling, Autonomous practice, Great coworkers, Hourly pay

    Cons

    Corporate culture, Below average salary, Late hours, open 365 days/yr


  9. Helpful (7)

    "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practitioner in Minneapolis, MN
    Former Employee - Practitioner in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Minute Clinic full-time (More than 5 years)

    Pros

    Pay is not bad, extra on weekends, work every third weekend

    Cons

    Benefits are being taken away all the time. Adding more and more lengthy services but are still pushed to hurry up and see patients. No help (MA) at most clinics, too much admin, unhappy patients due to long waits, corporate doesn't listen to boots on the ground only communication goes from top down. Bonus lacking/not as promised. people not promoted on based abilities/leadership

    Advice to Management

    Local management needs to advocate for its people and not just be a mouth piece for corporate and also work in the clinic for at least one shift a month to stay in the know. Corporate leadership needs to step foot and spend time in clinic with providers to see all that we do and the stress we deal with. Support employees first then patients. This is medicine not retail. Patients not customers. Customer always right doesn't work with patient always right.


  10. "employee for 7 years"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Minute Clinic full-time

    Pros

    30 hour work week is full time. 3 day a week option, autonomous, ever expanding scope of services. Always offering ongoing education

    Cons

    Long hours, weekends, work alone - plus or minus. Holidays - the store is always open.

    Advice to Management

    Better, longer training for new hires to increase retention. More leadership involvement - not just virtual


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