Minute Clinic Reviews | Glassdoor

Minute Clinic Reviews

Updated April 25, 2017
152 reviews

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Full-time Part-time

152 Employee Reviews

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Pros
  • flexible schedule, OK money, reimbursement for DEA (in 15 reviews)

  • A good starting place for new grads but be careful the orientation is minimal (in 12 reviews)

Cons
  • Limited scope of practice for practice model (in 11 reviews)

  • Limited scope of practice even though they say treat what you want (in 9 reviews)

More Pros and Cons

  1. Helpful (4)

    "Worst NP job ever. I quit after a few months."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Nurse Practitioner in Northampton, PA
    Former Employee - Family Nurse Practitioner in Northampton, PA
    Disapproves of CEO

    Pros

    Pay is decent

    There are no other pros

    The program is trying to make me write 20 words but there are no other pros!!!! None.

    Cons

    Have to do things that have nothing to do with being an NP (lots of admin duties)

    Constant oversight, limited scope of practice and chart reviews do not allow you to practice to the full extent of your education. I do not feel like I should have to explain to upper management "why" I gave someone an antibiotic.

    Patients are rude and demanding and do not respect you as a medical professional

    You work alone and can get bombarded with multiple patients at once and they are rude and impatient because they have to wait

    Have to do DOT physicals and almost none of the patients have their forms filled out prior to coming and the exams are extremely time consuming

    The company needs to provide the NP with HELP! There should be a person checking in the patients and a tech to help!!! It's unreasonable to expect the NP to do everything for the visit from start to finish!

    Health insurance plan is terrible with very high deductibles and high monthly premiums

    Advice to Management

    STOP treating the NP's like this. See above under CONS. There is a very high turnover at minute clinic for all the reasons above!!


  2. Helpful (1)

    "Nurse Practitioner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Nurse Practitioner in Woodbury, MN
    Current Employee - Family Nurse Practitioner in Woodbury, MN
    Recommends
    Positive Outlook

    I have been working at Minute Clinic full-time (Less than a year)

    Pros

    Work 10 hour days take no work home

    Cons

    Work until 7:30 pm and working every other weekend 8 and 7 hour shifts


  3. Helpful (9)

    "Profits first patients last"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Nurse Practitioner in Eagan, MN
    Current Employee - Family Nurse Practitioner in Eagan, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work is left at work. No charting while at home.
    A good starting place for new grads but be careful the orientation is minimal

    Cons

    Providers have to do it all. They are responsible for ordering and stocking supplies, cleaning the floors, walk the aisles and bring in customers, etc.
    They are asking the providers to become salespeople instead of health care providers.
    Work every other weekend
     Now they will not give holiday pay for Christmas and New Years eves
    Have other required none paid holidays
    Asks too much of the providers without incentives
    Reduced CME time from 4 days to 3
    High turnover rates possibly because of the above
    Raises are based on metrics that the providers cannot control

    Advice to Management

    The providers are the backbone of this company. Treat the providers with respect and reward them for their hard work and dedication. Treat them well and they will most certainly go the extra mile to build a company that can shine and be attractive to both patients and employees.


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  5. Helpful (3)

    "Good first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Practitioner in Atlanta, GA
    Former Employee - Nurse Practitioner in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Minute Clinic part-time (More than 3 years)

    Pros

    Flexible schedules, independent working, good EMR, saw and treated a lot of acute issues, easy to follow practice guidelines, good pay

    Cons

    Every other weekend shifts, patients angry because of wait time (may be long since you are only practitioner, you do everything from seeing patients to billing to taking out trash and mopping, holiday requirements, numbers driven

    Advice to Management

    Allow more flexibility in schedule. Hire more prn to help with weekend coverage


  6. Helpful (15)

    "Not What it Used to Be"

    Star Star Star Star Star
    Current Employee - Nurse Practitioner in Baltimore, MD
    Current Employee - Nurse Practitioner in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Minute Clinic full-time (More than 5 years)

    Pros

    I used to love working for Minute Clinic. However, these days I can only be grateful that I never have to bring work home. Which IS a big plus. Also, unlike some of the other reviewers have experienced, I have an excellent manager. Pay is comparable to other local walk-ins and the schedule works fine in my life. Other than that? Meh. See below.

    Cons

    Things have changed a LOT over the past year: Management structural changes (REALLY bad decision), changing insurance to high-deductible plans, decreasing CME time and re-imbursement, no longer paying time and a half for holiday-eve shifts, big push (requirement) for providers to do marketing through phone calls, mailings and drop ins. None of the tech (old and new) ever seems to work and when you need to call for support (which is almost daily) you're on hold for ages while patients wait. And wait.
    Yes, there is cleaning and ordering and stocking and controls but honestly, that can be done pretty quickly and never bothered me. I'm more concerned that this ship may just be sinking. It is clear from the constant barrage of changes that corporate management's strategies are not working. They are scrambling to keep the clinics solvent.... and losing. It is hurting the providers and the patients who have come to rely on us. It is a shame that patient care has become such a numbers game. Number of sick visits, number of flu shots, number of walk aways, number of refer-outs, NPS scores, RVUs, and number of extra, extra things you feel compelled to do so you can get that tiny raise you so richly deserve. And yes, you will be constantly reminded of how your numbers can and should be better.
    This is not a job for a new grad or a new PA - they are STRUGGLING. It used to be a decent place to get your feet wet, but no longer. The expectations and acuity are greater than ever.

    In summary, this makes me sad. Good providers are leaving, good managers are leaving and these losses are felt by everyone. I hope things start to change for the better once again, but I'm not holding on to much hope.

    Advice to Management

    The Cons say it all.


  7. Helpful (2)

    "FNP"

    Star Star Star Star Star
    Former Employee - Family Nurse Practitioner in Altadena, CA
    Former Employee - Family Nurse Practitioner in Altadena, CA

    I worked at Minute Clinic (More than a year)

    Pros

    Good as a new grad learning to become a provider.

    Cons

    You are own your own in the clinic.


  8. Helpful (3)

    "so so place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - APRN in Hartford, CT
    Current Employee - APRN in Hartford, CT
    Doesn't Recommend
    Negative Outlook

    Pros

    Pays well, no charting/working from home. Once you are done you are done.

    Cons

    Time off is a hustle, short staffed, clinic closures, APRN's are responsible for some marketing, poor management. Lack of respect from customers/patients because of your work environment. Insurance got worse, we pay more but less is covered.

    Advice to Management

    Practioners should not be responsible for marketing. Hire with the intent to negotiate so staff stay employed, this way vacations will be covered.


  9. Helpful (9)

    "Needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Practice Manager in Boston, MA
    Former Employee - Senior Practice Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Minute Clinic full-time (More than 3 years)

    Pros

    Work from home as a manager or educator. These roles are cushy for the most part and very autonomous. Still get a decent salary & nice bonus if your team performs or the company does well overall for the year. Travel has been cut significantly so more time is spent on a computer or phone but it's paid for and time is more flexible if you have a family or friends. As long as your team performs, clinics stay open and you keep your head down you can function independently.

    Cons

    The executive team cannot figure out the best way to run the company. Over the past 5 years managers have had to re-apply and re-interview for their positions. This is a nice way for the executives to "restructure" and "reorganize" avoiding any HR complaints as they put their friends or those that brown nose them into management roles. Positions are pre-determined and the reapplying and interviewing is for show only. If you don't "drink the cool aide" or you question anyone or anything or if you directly question a person in a director position or higher, you will be out. Even if your points are valid. They value those that completely support their mission with blind eyes and no thoughts of their own. As long as you look good, have the corporate talk down and schmooze the right executives you are in. If not start looking for a new role because the reorganization happens every 2-3 years as they try to figure it out. The benefits have also changed dramatically. CME reimbursement and time off to attend decreased and insurance options changed to even worse with high deductibles. If you work for MinuteClinic long term be prepared to start over as a FNP. Many employers are either not familiar with MinuteClinic or if they are feel that it is a joke and basically do not even consider it experience.

    Advice to Management

    Stop advancing the careers of your friends or those that only repeat your thoughts so they can look good to you. If you want robots as leaders that would be cheaper for you. If you want real leadership you should listen to your provider teams and managers that are willing to test the status quo. Leadership should be diverse to get results.


  10. Helpful (2)

    "Nurse Practitioner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Nurse Practitioner in Atlanta, GA
    Former Employee - Family Nurse Practitioner in Atlanta, GA

    I worked at Minute Clinic part-time (More than 3 years)

    Pros

    Flexibility in the scheduling; not a Monday - Friday job. Also, it's great to leave your work at the "office." No labs to review, calls to return, med refill to call in.

    Cons

    Have to work holidays. Being an independent provider, you have to do everything from crowd control, checking the patient in, completing their vital signs, ordering supplies, balancing the end of day payments, taking out the trash and even checking the bathrooms in the clinic. The most challenging is working in such a small environment, with no windows, for a 10 hour shift, and no in person interaction with other colleagues during the day.

    Advice to Management

    Would be wonderful to have an assistant for non-clinical tasks so more time can be focused on patient care.


  11. Helpful (8)

    "Nurse practitioner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Nurse Practitioner in Roanoke, VA
    Former Employee - Family Nurse Practitioner in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Minute Clinic full-time (More than a year)

    Pros

    No call. No off hours. Good insurance. Decent pay for the job that is done.

    Cons

    Seems to be always short-staffed. Management attitude. Will pull you from one clinic to another, with can be an hour away. Favortism. Lack of respect from management.

    Advice to Management

    Try to be more open-minded. Stop trying to pin one employee against another. Work with staff, not against. Be open to outside ideas.


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