Misericordia Heart of Mercy Reviews | Glassdoor

Misericordia Heart of Mercy Reviews

Updated September 9, 2017
52 reviews

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2.8
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Sister Rosemary Connelly
30 Ratings

52 Employee Reviews

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Pros
  • residents are great, the mission is great (in 4 reviews)

  • Pay is competitive, I honestly have nothing else good to say about working here (in 2 reviews)

Cons
  • There is a high turnover of CNA's (in 4 reviews)

  • The Upper management and supervisors (in 4 reviews)

More Pros and Cons

  1. "The residents always come first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP
    Current Employee - DSP
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Misericordia Heart of Mercy full-time

    Pros

    It's close to my apartment
    We make more at Mis than we would anywhere else, doing the same job
    The residents love their staff, so its really rewarding

    Cons

    The higher ups don't really care about you
    Some areas have a lot of drama between staff
    The parents can be so extra

    Advice to Management

    Treat your staff better. Without us, you'd be in a lot of trouble.


  2. Helpful (1)

    "Who knows what DSP really mean"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in Chicago, IL
    Former Employee - DSP in Chicago, IL
    Positive Outlook
    No opinion of CEO

    I worked at Misericordia Heart of Mercy full-time (More than 10 years)

    Pros

    Love working with residents the longer you work with them the more you learn about love life and yourself ..love those guys and ladies.

    Cons

    Management is unprofessional . They really don't care about the workers. Need to be more sensitive and understanding. Things happen that aren't foreseen, even in their lives...LIFE HAPPENS

    Advice to Management

    Need to have management training

  3. "Worked here for several years. For the most part a good place. The residents are lovable, well cared for and happy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Misericordia Heart of Mercy (More than 3 years)

    Pros

    Reasonable pay, health, dental, vision and excellent 401k benefits. Nice environment. Pleasant people, great team work.

    Cons

    Communication needs to be improved. Lounge areas for breaks are minimal. More on the job educational programs and in-service would show support from administration.

    Advice to Management

    Invest more in your human resources. They are the heart, soul and backbone of this organization.


  4. "Great job but not great career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP in Chicago, IL
    Current Employee - DSP in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Misericordia Heart of Mercy part-time (More than 5 years)

    Pros

    You're helping others with special needs and grow everlasting friendships

    Cons

    Can't afford cost of living

    Advice to Management

    Higher pay!


  5. "You won't be appreciated!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP in Chicago, IL
    Current Employee - DSP in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Misericordia Heart of Mercy full-time (More than 5 years)

    Pros

    The residents are wonderful!

    Cons

    The supervisors pick their favourites and treat the rest of the staff like crap. You must with there for 5 years before getting 2 weekends off a month.

    Advice to Management

    People have a life outside of this placd


  6. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP/Supervisor in Chicago, IL
    Former Employee - DSP/Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Misericordia Heart of Mercy full-time (More than a year)

    Pros

    Awesome residents, wonderful working environment, great care and concern for residents and workers, good pay, bonuses, gifts and it's place you will earn your pay as there's no room for laziness.

    Cons

    Like everything in life that is not perfect, you can get fired at will even for honest mistake.

    Advice to Management

    To pay more attention to the complains or observation of workers about other workers


  7. "they dont care for their hard working employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSP in Chicago, IL
    Former Employee - DSP in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Misericordia Heart of Mercy full-time (More than 3 years)

    Pros

    decent pay, over time always offered, you get attached to the residents

    Cons

    management doesnt care for you, favoritism, coworkers always talking about each other and would tell on you to get you in trouble, they fire you for stupid things and they dont appreciate the work you do for the residents

  8. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Caring for the residents is wonderful.

    Cons

    Management treats their employees poorly.


  9. "Okkkk"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Misericordia Heart of Mercy full-time

    Pros

    The residents are what you're there for.

    Cons

    The upper management is not what you're there for.

    Advice to Management

    Connect with lower status staff.


  10. "Therapy Aide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team Oriented, Strive for Excellence, Resident-Centered, Pro-Ability Organization. A thoroughly positive company and great organization to work for.

    Cons

    Occasionally some staff members were more or less willing to provide a helping hand or were more difficult to get along with-making excellent patient care more of a challenge.

    Advice to Management

    n/a


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