Mission Critical Solutions Reviews | Glassdoor

Mission Critical Solutions Reviews

19 reviews

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Full-time Part-time

2.0
Star Star Star Star Star
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Gilbert T. Gonzalez
10 Ratings

19 Employee Reviews

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  1. Helpful (3)

    "Proposal Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proposal Manager in Tampa, FL
    Former Employee - Proposal Manager in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mission Critical Solutions full-time (Less than a year)

    Pros

    No management involvement to speak of.

    Cons

    A proposal sweatshop - no proposal production infrastructure - you do it all! Small IT installment procurements - no challenge!

    Advice to Management

    Nothing


  2. Helpful (2)

    "You need to know this"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hard Working Dedicated Employee in Tampa, FL
    Former Employee - Hard Working Dedicated Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    Some of the field managers are ok but their hands are tied. Vacation and wages are competitive

    Cons

    Micro managing to the extreme. No work plan developed (best practice). Fast turnaround of employment. No leadership values.

    Advice to Management

    If you want to lead the industry, Identify your key people, empower them and hold them accountable. Stop the micro managing. You are hindering the talent that works for you. I have witnessed a lot of good talent come and go.

  3. Helpful (2)

    "run!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Tampa, FL
    Current Employee - Technician in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mission Critical Solutions full-time (More than 3 years)

    Pros

    This place was good at first but is going down hill fast

    Cons

    Don't believe some of these posts, they look like the managers wrote them. I have never worked for a company that has got kicked off a job site until now.

    Advice to Management

    Go back to how you used to run a company


  4. "Changing in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field in Tampa, FL
    Former Employee - Field in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mission Critical Solutions full-time (More than 3 years)

    Pros

    Great benefits package, recent operational management changes are helping take the company in a new direction. Owner is a stand up individual, very hands on and visual to the field. Company is not afraid to explore new avenues for work eg; A/V, Telecom. OT and travel are a nice ways to make More $$$.

    Cons

    Everyone seems to be overworked. There are a lot of older long term managers that don't seem interested in doing any more than what they've been doing for 25+ years. A lot of overhead for such a setup. Sales has no grasp or ownership on the jobs they sell.

    Advice to Management

    No brand awareness, improve fleet, work on company pride.


  5. "Not Bad but nothing to bring home to mama!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Helper in Tampa, FL
    Current Employee - Tech Helper in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Mission Critical Solutions full-time (Less than a year)

    Pros

    40 Hours if your a good worker
    Always have Jobs (not for ever!)
    People are all cool

    Cons

    Lots of unpaid and compensated travel, Job sites sometimes over 60 miles away for weeks at a time
    hard to get money back for expenses and materials
    poor communication within office and between site sups and PMs
    Insurance Pricey
    No equipment or materials provided at right time or place to move work along
    Dont learn much
    Over all just horribly run company that does hack jobs on everything.
    Current operations management is lack luster and unaware

    Advice to Management

    Grab the reins and run that place. Good people will never last if you don't pay what your people are worth and give them the back up in the field they need to do "YOUR" jobs. Good people don't want to go to a schlep company and certainly wont stay long. Its all about pride really. Where is the pride?


  6. "Amazing longevity in a volatile industry."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mission Critical Solutions full-time (More than 10 years)

    Pros

    The company has weathered numerous downturns in the economy over 25 years and emerged stable and positioned for growth every time. This is a testament to the great quality staff.....many with 10 - 15 years of tenure and more. Many employees who have left to pursue advancement with competitors have come back.

    Cons

    Due to the small size and constant adjustments to the changing economic conditions there seems to be a constant state of growing pains. There also seems to always be more work than available hands necessary to get everything done optimally.

    Advice to Management

    More and clearer communications from senior management on the direction of the company and more line level decision making authority would help many of the day to day challenges.


  7. "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting in Tampa, FL
    Former Employee - Accounting in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mission Critical Solutions full-time (More than a year)

    Pros

    Experience with Timberline and government projects. Project management personnel were very cooperative. Had a good deal of government projects that assured stability

    Cons

    When problems were brought to managements attention they weren't even investigated. So you either play by there rules or you are let go.

    Advice to Management

    Honestly can't think of anything to say that I hadn't already said. Maybe it has changed over the years but while I was there I felt a sense of dishonesty that made me very uncomfortable.

  8. Helpful (2)

    "Regretful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in Tampa, FL
    Former Employee - Purchasing in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mission Critical Solutions full-time (More than 3 years)

    Pros

    The owner is a kind man.

    Cons

    The owner is generous to a fault. The executives will be his end.

    Advice to Management

    Fire 95% of the upper management and the executive two faced bullies and the company will breath fresh air and while you are at it, clean out the complacent dead wood...


  9. "Great company with so much potential."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Tampa, FL
    Current Employee - Operations in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mission Critical Solutions full-time (More than 8 years)

    Pros

    Talented, skilled and certified employees in their respective fields. Plenty of room for advancement. Above average compensation. Training opportunities are limited but if you excel and commit to a training path most of management will support you. Very hands on type of owner that truly does care for his employees. Phenomenal benefits package for permanent employees eg; generous 401k, 12 paid holidays just to name a few. Definitely a merit based company.

    Cons

    Senior management is very protective of their positions, a select few will literally not acknowledge a "lower level" employee even in good morning type of pleasantries. Multiple VP's for same positions which makes chain of command a little complex. One particular VP has been responsible for their extremely high turn over rate of well qualified personnel.
    Sales and Operations seems to have a tick more separation and dissention than normal.

    Advice to Management

    Adjust the privileged VP's mindset. Close the gap between grossly over paid and grossly underpaid for the same positions. Longevity should only hold a few perks. Flush out the legacy people that aren't earning their paychecks.


  10. "Telecommunication Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecommunications Tech in Wichita Falls, TX
    Current Employee - Telecommunications Tech in Wichita Falls, TX
    Recommends
    Neutral Outlook

    I have been working at Mission Critical Solutions full-time (More than a year)

    Pros

    Management is very good and likes to work with the employees.

    Cons

    No real problems working for them.

    Advice to Management

    Nothing, I enjoy working with and for them.


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