Missouri Department of Revenue Reviews | Glassdoor

Missouri Department of Revenue Reviews

Updated June 13, 2017
22 reviews

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Full-time Part-time

2.3
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22 Employee Reviews

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  1. "Entry Level Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Technician in Jefferson City, MO
    Current Employee - Process Technician in Jefferson City, MO
    Recommends

    I have been working at Missouri Department of Revenue (Less than a year)

    Pros

    State benefits and good way to gain experience

    Cons

    Tedious at times
    Prone to Micro-management


  2. Helpful (1)

    "Very bureaucratic & short sighted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit in Dallas, TX
    Current Employee - Audit in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Missouri Department of Revenue full-time

    Pros

    In a nutshell - It's a job!

    Cons

    Everything they said during the interview is a lie - there are no cost living adjustments, no promotions, no raises and if you get one it's a pittance.
    We had to buy our own hand soap, the space they are renting had poor management but we had to stay there because that was the cheapest rent; the equipment is dated. They promote a culture of fear and if you want to pick up a paycheck and nothing more then this is the perfect place for you.

    Advice to Management

    Figure out what you want out of life cause I'm sure this isn't it. Better yet - quit first then figure out your life.

  3. "Dont do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lees Summit, MO
    Current Employee - Anonymous Employee in Lees Summit, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Missouri Department of Revenue full-time (Less than a year)

    Pros

    Lies from the beginning, beware.

    Cons

    Horrible upper management and ownership

    Advice to Management

    Stop being so greedy


  4. "Data Entry Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Linn, MO
    Former Employee - Customer Service Representative in Linn, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Missouri Department of Revenue part-time (More than a year)

    Pros

    Air conditioned environment, carpeted floors, computers updated.

    Cons

    Bad chairs, angry and unfriendly floor supervisors expected one to remember how to process work from 12 months ago.

    Advice to Management

    Remember the months employees were not there to learn and remember the process from over a year ago.


  5. Helpful (1)

    "Keep looking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Missouri Department of Revenue (More than 3 years)

    Pros

    It is a steady paycheck; the state won't be going out of business and closing down. An okay starter job, if nothing better is available, as long as you don't view it as a career.

    Cons

    They operate on business principles Scrooge would have admired. Everything is political or viewed through that lens. Management keeps employees on a very tight leash and exhibits no trust. Perhaps due to the political vulnerability of department executives, all management operates on non-stop CYA. Lots of scape-goating. The best and brightest move on ASAP. There is limited useful training. The budget is perpetually too tight. There is little interest in embracing 21st century innovations and practices.

    Advice to Management

    Start over with a clean sheet; 75 years of piece meal has created a monster.


  6. Helpful (2)

    "Sales/ Use Auditor yeah right more like a lowly paid Financial analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Use Tax Auditor II in Saint Louis, MO
    Former Employee - Sales/Use Tax Auditor II in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    Pros

    If you are fresh out of college , need a great job title, work experience and training to take to your next career, this is the place for you ( I would strongly suggest sending out resumes the closer it gets towards coming off probation because this is not a place you want to be after 2 years.)

    If you can last thru the 1 year probation, this job title alone will open many doors for you. Ask the countless former tax auditors that have left the Kansas City, St Louis and Jefferson City offices for the past 5 years. ( try around 50 ppl)

    Most have gone on to better opportunities because this place seriously tries to mentally abuse their employees with the workload, lack of respect, and trust for their employees

    Cons

    Heavy workload, management sets unrealistic goals for auditors but management themselves do not follow any of the rules. Constantly puts blame back on auditors when work is not turned in on time. There are too many useless controls that management put in place; in which slows up the cycle time. Management loves to bully employees with not to take vacation and definite not to take sick, and selects a lot of audits unethically.

    Just get on the bus and don’t ask questions a logical person would ask, was the saying. Well that bus has four flat tires, no engine, most are passengers fleeing, and a management team who believes the bus is fine and nothing is wrong and can perfectly steer it in the right direction.

    Advice to Management

    Retire and go home!!; quite a lot of supervisors/management have/has been there 25 to 40 yrs. Your careless ways and attitudes have sunken the ship. Let the next generations have their turn at a new ship


  7. "Tax Season Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Tax Season Assistant in Jefferson City, MO
    Former Employee - Tax Season Assistant in Jefferson City, MO
    Recommends
    Positive Outlook

    Pros

    new experience
    good software
    professional guidance
    a clear timetable for work

    Cons

    no no no no no no no no no no

    Advice to Management

    very skilled

  8. ""Managerial Instability, Bottlenecks, and Low Moral Plague this Office""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Tax Auditor in Saint Louis, MO
    Current Employee - Tax Auditor in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Missouri Department of Revenue full-time (More than a year)

    Pros

    Good Benifits-Insurance, Vacation, Ect..
    40 hours a week
    Paid Holidays

    Cons

    High Turnover
    Low office Moral
    Low Pay-Little room to advance

    Advice to Management

    Honestly, I tried to say things to management while I was there and it falls on deaf ears. The main thing I could say is listen to your employees, and treat them with respect or turnover will continue...


  9. "Workplace Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Auditor in Springfield, MO
    Former Employee - Tax Auditor in Springfield, MO
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits, Paid time off - you need it with the work related stress. Some supervisors are flexible.

    Cons

    Turnover, stress levels, unrealistic expectations, poor leadership, legislative interference, uninformed supervisors, and little continuing education.

    Advice to Management

    Take a look at more than just numbers. if you paid more attention to employee retention the production numbers would improve.


  10. "Not so good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Collection Tech I in Jefferson City, MO
    Former Employee - Tax Collection Tech I in Jefferson City, MO
    Doesn't Recommend
    No opinion of CEO

    I worked at Missouri Department of Revenue full-time (More than 3 years)

    Pros

    Monday-Friday 8-5 with paid holidays and vacation/sick accrual. State benefits is ok, not as good as they used to be. Good entry level job. Take the job, get a year or two of experience and move on to a different state department.

    Cons

    Management doesnt know their behind hole from.a hole in the ground. everything ia a gray area which isn't helpful when you are front line with angry tax payers. Never got promoted to a Tech II even though I was main trainer and took most calls a day for years! Was stressed all the time.


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