Missouri State University Reviews | Glassdoor

Missouri State University Reviews

Updated July 25, 2017
174 reviews

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4.1
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Missouri State University Interim President Clifton M. "Clif" Smart, III
Clifton M. "Clif" Smart, III
81 Ratings

174 Employee Reviews

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Pros
  • Great place to attend graduate school (in 15 reviews)

  • Flexible hours, RA positions available, friendly (in 9 reviews)

Cons
  • Not a lot of opportunity for advancement (in 5 reviews)

  • unethical leadership and hiring practices, lack of support in job function, low pay (in 6 reviews)

More Pros and Cons

  1. "Usher/Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Missouri State University part-time

    Pros

    Hours, concerts, games , friendly staff

    Cons

    no benefits at the job, pay


  2. "Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Missouri State University full-time

    Pros

    The university increased the salaries of their support staff across the board in 2014. Much of the administrative processes were converting to digital during my time there. Excellent training provided.

    Cons

    The ERP system (Banner by Ellucian) can be frustrating. Some of the staff lacked a big-picture perspective and would see other departments as adversarial.

    Advice to Management

    Require department heads to use a smartphone.

  3. "Grsaduate teaching assisstant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MO
    Former Employee - Anonymous Employee in Springfield, MO
    Recommends
    Approves of CEO

    I worked at Missouri State University part-time (More than a year)

    Pros

    Good people to work with

    Cons

    Stipend is less compared to other university, more funding for research should be provided


  4. "General Office Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Missouri State University full-time

    Pros

    Great people, great mission, nice campus, great PTO package.

    Cons

    Low salary, no method for merit raises.


  5. Helpful (1)

    "Schedule flexibility is the trade for all the bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - Student Worker - Service Desk in Springfield, MO
    Current Employee - Student Worker - Service Desk in Springfield, MO
    Recommends
    Neutral Outlook

    I have been working at Missouri State University part-time (More than 3 years)

    Pros

    As a student worker, the schedule is very flexible and as part of the service desk you get paid well ($9.50 at the moment)

    Cons

    There's so much bureaucracy and red tape that if you don't just ignore it and tip toe so that you don't accidentally take a side you'll get sucked into the horrible vortex of ridiculous workplace power struggles. Also, the service desk people, who takes phone calls, chats and in-person account issues, are only paid 40 cents more than lab assistants who sit and scroll through Imgur and occasionally help someone fix their wifi. The first two weeks of every semester is hell for both the labs and the service desk, but primarily the service desk since they get the most contact with users.

    Advice to Management

    Even though the service desk workers are paid 40 cents more doesn't equate to the added stress that comes with taking all calls, chats and in-person account issues at once.


  6. Helpful (1)

    "Ceramics Lab Monitor"

    StarStarStarStarStar
    Former Employee - Brick City Lab Monitor in Springfield, MO
    Former Employee - Brick City Lab Monitor in Springfield, MO

    I worked at Missouri State University part-time

    Pros

    Could choose my own schedule
    Didn't have to work many hours

    Cons

    Minimum wage with no way of raising that
    The amount of hours I could work were dependent on the department's budget


  7. "The best university in Missouri"

    StarStarStarStarStar
    Former Employee - Teaching Assistant
    Former Employee - Teaching Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Missouri State University part-time (More than a year)

    Pros

    Great work environment: beautiful campus, friendly coworkers, great students, fun and rewarding job.

    Cons

    No major downsides. Pay could be higher (if Missouri would invest more money in higher education).

  8. "Graduate Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Missouri State University part-time

    Pros

    Best to connect with professor

    Cons

    It is lack of opportunities to practice my interested area-Finance and audit


  9. Helpful (1)

    "My Alma Mater....But That's About It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Missouri State University full-time (More than 10 years)

    Pros

    •Competitive health benefits
    •Generous holiday breaks
    •Vested

    Cons

    •Morale among staff is at an all-time low. Average staff member is there for @ 3.5 years.
    •Faculty are revered; staff are virtually invisible.
    •People leave + Hiring freeze due to "budget cuts" = More work for everyone else!

    Advice to Management

    •Be a leader instead of a follower. All MSU ever does is copy after other universities. We are perfectly capable of leading!!
    •Drain the swamp and start over. Top-heavy with president, provosts, etc. It isn't necessary for all these people to be "in charge".


  10. "Student employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Missouri State University part-time

    Pros

    It is important to get contacts and activities to keep working.

    Cons

    International studets received less hours to work on.


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