Missouri State University Reviews in Springfield, MO | Glassdoor

Missouri State University Springfield Reviews

Updated July 19, 2017
94 reviews

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Springfield, MO

4.0
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Missouri State University Interim President Clifton M. "Clif" Smart, III
Clifton M. "Clif" Smart, III
42 Ratings

94 Employee Reviews

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Pros
  • Great place to attend graduate school (in 15 reviews)

  • Flexible hours, RA positions available, friendly (in 9 reviews)

Cons
  • Not a lot of opportunity for advancement (in 5 reviews)

  • unethical leadership and hiring practices, lack of support in job function, low pay (in 6 reviews)

More Pros and Cons

  1. "Grsaduate teaching assisstant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MO
    Former Employee - Anonymous Employee in Springfield, MO
    Recommends
    Approves of CEO

    I worked at Missouri State University part-time (More than a year)

    Pros

    Good people to work with

    Cons

    Stipend is less compared to other university, more funding for research should be provided


  2. Helpful (1)

    "Schedule flexibility is the trade for all the bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - Student Worker - Service Desk in Springfield, MO
    Current Employee - Student Worker - Service Desk in Springfield, MO
    Recommends
    Neutral Outlook

    I have been working at Missouri State University part-time (More than 3 years)

    Pros

    As a student worker, the schedule is very flexible and as part of the service desk you get paid well ($9.50 at the moment)

    Cons

    There's so much bureaucracy and red tape that if you don't just ignore it and tip toe so that you don't accidentally take a side you'll get sucked into the horrible vortex of ridiculous workplace power struggles. Also, the service desk people, who takes phone calls, chats and in-person account issues, are only paid 40 cents more than lab assistants who sit and scroll through Imgur and occasionally help someone fix their wifi. The first two weeks of every semester is hell for both the labs and the service desk, but primarily the service desk since they get the most contact with users.

    Advice to Management

    Even though the service desk workers are paid 40 cents more doesn't equate to the added stress that comes with taking all calls, chats and in-person account issues at once.

  3. Helpful (1)

    "Ceramics Lab Monitor"

    StarStarStarStarStar
    Former Employee - Brick City Lab Monitor in Springfield, MO
    Former Employee - Brick City Lab Monitor in Springfield, MO

    I worked at Missouri State University part-time

    Pros

    Could choose my own schedule
    Didn't have to work many hours

    Cons

    Minimum wage with no way of raising that
    The amount of hours I could work were dependent on the department's budget


  4. Helpful (1)

    "My Alma Mater....But That's About It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Missouri State University full-time (More than 10 years)

    Pros

    •Competitive health benefits
    •Generous holiday breaks
    •Vested

    Cons

    •Morale among staff is at an all-time low. Average staff member is there for @ 3.5 years.
    •Faculty are revered; staff are virtually invisible.
    •People leave + Hiring freeze due to "budget cuts" = More work for everyone else!

    Advice to Management

    •Be a leader instead of a follower. All MSU ever does is copy after other universities. We are perfectly capable of leading!!
    •Drain the swamp and start over. Top-heavy with president, provosts, etc. It isn't necessary for all these people to be "in charge".


  5. "Great place to intern at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Student Programmer in Springfield, MO
    Former Intern - Student Programmer in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Missouri State University as an intern (More than a year)

    Pros

    - No technical questions asked in interview, easy to get hired
    - Extremely flexible work schedule (you can take the entire summer off)
    - Insanely chill work environment with no micromanagement
    - Leadership is amazing, couldn't ask for better bosses
    - Make a real difference in the lives of students by making applications better

    Cons

    - University pay is quite low compared to working at a company
    - Little room for growth - you will never be offered a full-time position at graduation

    Advice to Management

    The lack of interaction between full-time employees and students is very apparent. Short standup meetings between the entire team might increase cohesiveness.


  6. "TIP: fully consider reviews before accepting an offer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Missouri State University full-time

    Pros

    flexibility and benefits are top benefits

    Cons

    unethical leadership and hiring practices, lack of support in job function, low pay

    Advice to Management

    Restructure upper management in Research and Economic Development / International Programs. Listen more often to employees managing the day-to-day functions.


  7. "Great Opportunity for Part-time Student Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Specialist in Springfield, MO
    Current Employee - Student Specialist in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Missouri State University part-time (More than a year)

    Pros

    Autonomy
    Advisement
    Clear Goals and Mission
    Friendly Environment
    Managers see student workers as equals with valuable ideas and contributions

    Cons

    Pay isn't great
    Jobs are competitive
    No real room for professional growth as a student worker

    Advice to Management

    Phenomenal group of supervisors. I think that sometimes giving just a little more structure could help students who come from a more disciplined lives.

  8. Helpful (1)

    "MSU really is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse and Delivery Clerk in Springfield, MO
    Former Employee - Warehouse and Delivery Clerk in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Missouri State University full-time (More than 3 years)

    Pros

    Although the pay is on the lower end for staff, the benefits are top notch. Medical and dental insurance, retirement, plenty of time off, and free tuition (to an extent). Overall, these factors make it a great place to work.

    Cons

    The only downside is that the pay isn't all that great for regular staff, but there's more than enough benefits to make up for that.

    Advice to Management

    Actually, I thought management was great. They were very fair, and they seemed to care for their employees.


  9. "Teaching Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teaching Assistant in Springfield, MO
    Former Employee - Teaching Assistant in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Missouri State University part-time (Less than a year)

    Pros

    Very good environment to work

    Cons

    Low Pay. No other cons

    Advice to Management

    Please raise the per hour pay


  10. "Missouri State University"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residence Hall Director in Springfield, MO
    Current Employee - Residence Hall Director in Springfield, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Missouri State University full-time (More than 3 years)

    Pros

    Staff members in the Division of Student Affairs are collaborative across different functional areas. Staff are enjoyable to interact with on work-related projects and will also spend time together at local restaurants and entertainment venues. Professional development opportunities (with financial support) are available at the university, regional, and national level. Campus improvements have contributed to a more enjoyable campus feel. Health, dental, and vision benefits are very good. There are also annual funds that can be used to take non-credit fee courses and/or towards health and fitness activities (massages and personal training at the campus recreation center).

    Cons

    Missouri State University has conversations and invites guest speakers to discuss diversity and inclusion, but the university needs to put more words into action. Unfortunately, the city/region of Springfield is not the most inclusive community for underrepresented and marginalized populations. Missouri State University should do more to be the leading voice in the region to increase awareness and inspire effective action.

    Advice to Management

    On-going training and evaluation needs to take place for director level and manager positions. There are a few departments in the Division of Student Affairs where the leadership operates under an authoritative model resulting in low morale, negative attitude, and high turnover. A climate study focusing on working environments needs to be completed regularly and directives to improve low-performing areas should be focused on in a timely manner.

    On diversity and inclusion: take a more active role in the Springfield community to provide educational opportunities. At the Missouri State University campus, further develop diversity programming that focuses on people talking to each other; the "Tough Talk" events are good, but could be expanded by adding more trained facilitators, promoting more on the university website/social media, and offering specific talks for community members.


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