Mitchell 1 Reviews | Glassdoor

Mitchell 1 Reviews

Updated Aug 12, 2019

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Found 64 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
65%
Approve of CEO
Mitchell 1 CEO Dave Ellingen
Dave Ellingen
34 Ratings
  1. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mitchell 1 full-time for more than 3 years

    Pros

    Flexible schedule, power to control your own destiny.

    Cons

    Quota attainment can be a challenge

    Advice to Management

    Don't change Comission structure for older reps

    Mitchell 12018-10-08
  2. Helpful (1)

    "100 yrs strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Poway, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mitchell 1 full-time for less than a year

    Pros

    This is a well known, long standing company with a good reputation and strategic partnership with Snap-on. I start at 6 am and am off at 2:30 Mon-Fri. The hourly rate is nice but the commission opportunities are what I get excited about. Their are new contests all the time. The SDs (Kiran & Robert) are very knowledgeable and hard workers. They have completely different styles and strenths but are a great team.... First job that I don't have to take home with me. I can learn and grow as fast I push myself. I love that I am not micromanaged. If I need help I ask but otherwise i am on my own and full speed ahead. Nick is a great encouraging Leader who holds us accountable but also cheers us on.

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    Cons

    As the sales team grows we will be needing more SDs. Regularly scheduled training would be helpful.

    Advice to Management

    I would like to have sit down time with senior sales force to hear some of their overcoming objections and role playing.

    Mitchell 12018-09-07

    Mitchell 1 Response

    September 13, 2018Sr Recruiter

    Thank you very much for taking the time to provide your feedback. Mitchell 1 is certainly a solid, stable company and we take pride in our longevity and success in our industry. We certainly agree that our Sales Developer team (Robert and Kiran) are a well-rounded team, and we are ...

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  3. "My favorite job that let me go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mitchell 1 full-time for less than a year

    Pros

    Robert and Dana were awesome trainers. The community of people is awesome. Nick was an excellent boss who went our of his way to help employees. Hours are awesome and pay is great

    Cons

    The turnover rate, unexpected termination

    Advice to Management

    Don't tell your employees to take a day to go to the Dr or dentist and then fire them

    Mitchell 12018-09-19

    Mitchell 1 Response

    September 24, 2018Sr Recruiter

    Thank you very much for taking the time to review our team. We agree that we have a wonderful community of people in our group, and we are glad that you had the same impression. I would like to thank you for the kind words about our Inside Sales leadership team as well. I apologize ...

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  4. Helpful (1)

    "Great sales job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Poway, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell 1 full-time for more than a year

    Pros

    Great sales job! You earn commission from the first dollar you sell ( many companies start paying commissions after you have “paid for your seat”) and there is a nice base so you know your basic needs are taken care of and you don’t have to stress about that and can focus on your target. The targets are reasonable. I was actually kind of surprised at first thinking they were really low but calling cold made me... realize they are attainable but in no way too low because you are selling a well-known product in a competitive environment. A big advantage is that everyone knows the company when you call so you can jump right in to selling what I believe is the #1 product in the market place. The top sales people are making 6 figures consistently and the commission structure has no cap so you really can make as much as you want or are able to. There is a tiered commission structure with three different commission percentages and a rolling three month average on the payout. If you can get to 150% you are making some BIG bucks! The management is really supportive and will do what they can to help when you need it. The company has been around for 100 years so there is job security if you are making your target and they will work with you if you are not to help you get there.

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    Cons

    Cons: Big company benefits are great but you will not find the environment to be what you might expect from a tech company, its pretty old school. No free lunches or snacks or game rooms or open concept here. Everyone sits in a cube like most offices but not what you might hope for in a forward thinking software company, a little behind the times. Overall this is a great place to work with great people and a place... you and a place you can make a long term sales career with.

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    Advice to Management

    It would be great if we did not get hit full subscription value on our cancellations, only pay back what the company is actually out, that does not seem fair to me.

    Mitchell 12018-08-30

    Mitchell 1 Response

    September 6, 2018Sr Recruiter

    Thank you very much for taking the time to provide your feedback. We really appreciate hearing from our associates, and work hard to provide a productive and successful working environment. We strive to provide a comprehensive and competitive commission package, driven by your individual ...

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  5. Helpful (1)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitchell 1 full-time for less than a year

    Pros

    If you don't want to be directly supervised you might like it.

    Cons

    You compete against your own company. Telemarketers, and snap-on inc. No residuals.

    Advice to Management

    Make sales rep on the ground first priority.

    Mitchell 12018-09-27
  6. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mitchell 1 full-time for more than a year

    Pros

    GOOD HOURS for the PAY - the only sales job I’ve ever had that you could make decent money without working long hours, weekends or holidays. Mix of guaranteed hourly, high-potential commissions and sporadic contest spiffs. CARING MANAGEMENT - The “Sales Developer ” team in particular (my immediate report-to’s) work hard to support our success. I’ve personally experienced Kiran, Robert & Dana (as well as... previous SD’s Kevin & Adam) putting their time and effort to help me, including lobbying on my behalf with higher-up’s. They act like their success is truly reliant on mine, and perhaps it is. GREAT PRDUCT LINE - to me, this is everything in sales. We have the best products in our market, hands down. The company is the most-established (over 100 years!), best financed (jointly owned by Snap-On Tools and Napa Auto Parts), and has a development culture built on Rapid Continuous Innovation (participating in “RCI”s are even a mandatory requirement of all employees). Nothing gives a sales guy like me more confidence than having great stuff to sell. GOOD BENE’s - Bad news is everyone starts as a temp with no bene’s. Good news is once hired as a full-time employee there’s top tier benefits: health, dental, flex plan, matching 401(k).. The whole shebang. If I knew of a better place, I’d be applying there.

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    Cons

    NOT good for entry-level sales. Training focus is on product and market.. how to sell?, not so much. I’ve seen a ton of newer and lesser-skilled sales people come and go. Your basic Corporate stuff. May be good for a corporation, but definitely IS a corporation, with all the expected bureaucracy, chain-of-command and “compliancies” you’d expect.

    Advice to Management

    Less focus on what “the department” needs to do, and more on how to meet our individual objectives.

    Mitchell 12018-08-12

    Mitchell 1 Response

    August 27, 2018Sr Recruiter

    Thank you very much for your kind words. Our team is deeply invested in everyone’s success, and we are proud to know it shows. We also agree with your statements being the best on the market (although we may be a bit biased!). We are currently working to provide additional sales training ...

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  7. "Rip off joint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitchell 1 full-time for less than a year

    Pros

    You are allowed to go to the bathroom whenever you like

    Cons

    Worst training. Treated like a second class citizen

    Advice to Management

    Go back to school

    Mitchell 12018-08-29

    Mitchell 1 Response

    September 4, 2018Sr Recruiter

    Firstly, thank you for taking the time to review your experience. I was very disappointed to learn of this experience during your tenure with us. We apologize that your experience at Mitchell 1 did not reflect the environment of support, transparency, and success that we intend to ...

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  8. "Terrible Company To Work For"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Mitchell 1 full-time

    Pros

    None at this time.

    Cons

    Training in customer care is in dire need of revision. The customer care department is having a challenge retaining employees, hence, the department being under staffed.

    Advice to Management

    Have faith in training employees and they will be devoted employees.

    Mitchell 12018-08-22

    Mitchell 1 Response

    August 27, 2018Sr Recruiter

    Thank you for your feedback and we apologize that your experience at Mitchell1 has not met your expectations. We appreciate the time you took to address your concerns. Based on feedback from our associates, we have taken a hard look into our training processes and have made significant ...

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  9. "Best Company to work for in software sales!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Poway, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell 1 full-time for less than a year

    Pros

    Great training, with a quick start for learning. Follow up courses really get your sales going. Inside sales means reaching lots of customers fast without driving all over the place. One can make real money if you set your mind to it. Managers Nick , Kiran, and Robert have a mix of drive and instruction to help you anytime. An open door policy is refreshing. One of the oldest companies in the area: 100... years! Since 1918 headquartered in Poway owned by Snap-On, a publicly traded company.

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    Cons

    It is an established company and has every angle covered with answers that are almost a given by management. Coming from Tesla it is refreshing but a bit harder to advance because of the depth of knowledge from the pros on the sales floor. Almost too great a challenge with vast information on the software in the beginning. One have to focus intensely on quality business to keep from getting cancellations.

    Advice to Management

    More courses on the competition and knowledge based selling. Go to IOT and blockchain software.

    Mitchell 12018-06-06

    Mitchell 1 Response

    June 13, 2018Sr HR Administrator

    I would like to thank you for your thoughtful review. We appreciate you taking the time to share your experience. We are committed to helping our team become successful, and are glad to hear that the training process has worked for you. We know there can be quite a bit of information ...

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  10. "Accounts Receivables"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell 1 full-time

    Pros

    There are many pros. From compensation, benefits to the environment.

    Cons

    There are no cons for the most part.

    Advice to Management

    My management does a great job.

    Mitchell 12018-05-02
Found 64 reviews