Mitchell International Reviews | Glassdoor

Mitchell International Reviews

Updated May 31, 2018
241 reviews

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3.3
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Mitchell International President and CEO Alex Sun
Alex Sun
155 Ratings

241 Employee Reviews

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Pros
  • "The work-life balance is fantastic, because there are no looming deadlines employees can get quality work done instead of rushing out buggy code" (in 19 reviews)

  • "Great people and culture, company invests in the employee's growth and development" (in 19 reviews)

Cons
  • "Upper management is completely disconnected from what happens under them" (in 10 reviews)

  • "Very little room for growth, since management doesn't care about employees, you may find yourself in an unfavorable environment among colleagues" (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager III in San Diego, CA
    Current Employee - Product Manager III in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell International full-time (Less than a year)

    Pros

    A lot of really smart & talented people! There is a ton to learn, and everyone is really supportive. Atmosphere is fairly laid back. You are given a lot of autonomy. Cooperation is valued more than competition.

    Cons

    Too many cooks in the kitchen at times & overlapping responsibilities, sometimes loses focus on the end user because of it & it can be difficult to pinpoint who is ultimately responsible for certain processes & tasks to be completed. Also career paths are not clearly defined. No set performance objectives. Benefits are standard / slightly below industry average.

    Advice to Management

    Break the silos between the the different departments. Set clear definable roles & clear performance objectives.


  2. Helpful (2)

    "Toxic Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mitchell International full-time (More than 3 years)

    Pros

    Good compensation
    Nice offices, good food good in cafe

    Cons

    Toxic corporate culture
    Always looking for someone to blame when things go wrong

  3. Helpful (2)

    "Mitchell International"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in San Diego, CA
    Former Employee - Sales Director in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mitchell International full-time (More than a year)

    Pros

    Benefits are very good, very knowledgeable product team, good people

    Cons

    lacking management support, lacking sales management support

    Advice to Management

    evaluate sales leadership and structure


  4. Helpful (7)

    "APD: Kiss up to K, I, R,J and M..all will be fine or not."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appraiser V in San Diego, CA
    Former Employee - Appraiser V in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Mitchell International full-time (More than a year)

    Pros

    Great benefits. Cafeteria. Business hours till 5pm PST. Plenty of smoking area's. Coffee for days and ping pong tables to waste time and release stress.

    Cons

    Not gay friendly in the Total Loss Department. If you kiss butt, you'll get the hours you would like to work and pretty much get a slap on the wrist if you break dress code. HR will Not help you but rather pat your back and let you take a day off for your troubles. Alex Sun is never aware of the issues that relate to LGBT or drinking on the job, If he were I'm sure most of the people that did complain would have a job or would not leave because HR didn't back the employee up.

    Advice to Management

    Advise to management, when you let your employees drink at lunch, alcoholic beverages. Don't get upset if they continue to do so. Especially if you're well aware. Do not single out someone for painted finger nails. Do not fire 1 for drinking on the job and warn the others that were drinking all together. Stop hand picking who can work from home if they live under the 50 mile company radius. When you out source, make sure they can speak English and type it. When you hire your grown children, don't let them get away with drug use, make an example out of them!


  5. "software development engineer 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Plano, TX
    Former Employee - Senior Software Developer in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitchell International full-time (Less than a year)

    Pros

    not useful company, we cannot grow easily in there

    Cons

    very low paid company and a lot of stress to work in there

    Advice to Management

    increase employees salary so that you will have enough employees in future


  6. Helpful (1)

    "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell International full-time

    Pros

    - Room for growth and advancement
    - Interesting projects
    - Empowerment from Management (not micromanaged)
    - Great company values that can be seen in action

    Cons

    - Can be challenging to get cooperation cross functionally with teams outside of your dept, team, or business unit

    Advice to Management

    Keep up the good work!


  7. Helpful (8)

    "Just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Diego, CA
    Former Employee - Product Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mitchell International full-time (More than a year)

    Pros

    Great place to be if you're middle management or higher. Work-life balance is pretty good, though that's heavily dependent on what team you're on (some managers can be very micro-manage-y)

    Cons

    Pay is grossly uncompetitive, especially at the lower levels. Once you become eligible for annual bonuses (read: senior level positions and above), it becomes a much nicer place to work.
    Industry as a whole is very ancient, UI feels like it's from the 90s.

    Advice to Management

    Make annual bonuses accessible to lower levels of the organization. Turnover at the lower levels is so high because there's not much reason to stay when other companies pay more, are in more exciting industries, or both. At the end of the day, you are a software/technology company, so you need to be comparing yourself to other software/technology companies in the area in terms of pay and benefits (read: Qualcomm, Intuit, ServiceNow, etc.)

  8. Helpful (5)

    "Good company, bad benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist
    Current Employee - Data Scientist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell International full-time (More than 10 years)

    Pros

    Quality of work is great
    The company is growing
    People are always engaging

    Cons

    HR really hits you hard on health benefits and vacation time
    Mitchell says they're a tech company, but doesn't at like one when it comes to HR
    HR is really slow to act

    Advice to Management

    Improve health benefits and vacation packages, else your employees will continue to leave for other companies


  9. Helpful (1)

    "Negotiator"

    StarStarStarStarStar
    Current Employee - Senior Benefits Specialist/Senior Customer Service in Coppell, TX
    Current Employee - Senior Benefits Specialist/Senior Customer Service in Coppell, TX

    I have been working at Mitchell International full-time (Less than a year)

    Pros

    Fast pace, team player and working dedicated accounts

    Cons

    no permanent positions and no opportunities for growth


  10. "Software Engineer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great intern program, lots of fun activities.

    Cons

    Expect more cutting-edge technologies and less repetitive tasks


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