Mitchell International Reviews in San Diego, CA | Glassdoor

Mitchell International San Diego Reviews

Updated September 20, 2017
38 reviews

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San Diego, CA Area

3.0
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Mitchell International President and CEO Alex Sun
Alex Sun
20 Ratings

38 Employee Reviews

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Pros
  • The work-life balance is fantastic, because there are no looming deadlines employees can get quality work done instead of rushing out buggy code (in 16 reviews)

  • Great people and culture, company invests in the employee's growth and development (in 19 reviews)

Cons
  • Upper management is completely disconnected from what happens under them (in 10 reviews)

  • They have way too much structure, and believe me, I now realize is actually possible (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior Software Engineer Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Mitchell International full-time (More than a year)

    Pros

    Very Decent company but very boring work

    Cons

    no motivation or no career improvement plans

    Advice to Management

    Employee is hired and left as an orphan. No career plans or no motivation and no bonuses or increases which is pathetic


  2. Helpful (6)

    "Better than most San Diego companies but still needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Diego, CA
    Former Employee - Account Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mitchell International full-time (More than 3 years)

    Pros

    There is an active attempt by upper level management to build a positive corporate culture, and to actively grow the company. There are some nice work perks (free gym, fitness classes, education reimbursement, cafeteria, volleyball & basketball courts). Co-workers are excellent - a lot of talent is here. CEO is probably one of the best in southern California. Very real, approachable and practical.

    Cons

    Middle management is terrible. Lots of favoritism and politics. Most business units are solid and growing, but their Auto Physical Damage unit continues to lag way behind the competition. A lot of dead weight in middle management in that business unit that needs to be cut if it will ever move forward. Also, health and vacation benefits are far below industry standard, and pay is on the lower end of the scale.

    Advice to Management

    Start paying attention to your middle managers. Some a great, but several are holding the company back from living up to its potential, including by chasing off new employees with great ideas, and long-term employees with tremendous industry knowledge.

  3. Helpful (3)

    "Great history, and great, but underutilized, potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Illustrator in San Diego, CA
    Former Employee - Technical Illustrator in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Mitchell International full-time (More than a year)

    Pros

    Mitchell has a great history in the automotive industry, many employees with extensive automotive construction and repair knowledge, some outstanding managers, a few great leaders, and is constantly diversifying into other fields which will make it valuable and viable for both employees and customers for the foreseeable future. There are many employees who have spent over 20 years with Mitchell, and those with over 30 years experience are not uncommon. I think this speaks very highly of Mitchell's overall work environment and stability. Mitchell's evolution into a database leader over the last 25 years will allow it to continue to diversify. The San Diego building and location are both very nice overall. The CEO is focused on making sure Mitchell continues to diversify and improve product offerings, and is a good leader. The manager I worked for is outstanding as well as a great leader who has genuine concern for his employees, and people the department I worked in had exceptional field knowledge and technical expertise.

    Cons

    Mitchell's branding makes the company appear to be a 10 year old HR company, not a casualty-solutions database developer with automotive concentration, over 70 years of history and experience, and deep segment knowledge. Some managers are excellent and Mitchell has a few good leaders, but this company has many more managers than leaders, and it needs more leaders. An MBA does not make a leader, but a leader doesn't need an MBA, and Mitchell is blind to this fact, which results in failure to recognize ability and promote in Mitchell's best interest. Production processes are driven by legacy products almost as much as they are by products in growth areas, which severely degrades the ability to improve existing products or develop products for unrealized, profitable demands. Mitchell also outsources which enables them to maintain equivalent quality with competitors, but restricts the company from developing segment-leading products and overall quality. This is because the quality of outsourced work is such that energy must be devoted to extensive rework instead of product refinement and improvement, and, most importantly, outsourcing completely destroys the sense of being part of a team, which is essential to a truly creative and competitive organization. Healthcare benefits are very weak and seem to exist so the company can say they offer healthcare benefits, but are really interested in having the image of providing employees with healthcare, but in reality, are most interested in preventing employees from saying they need to utilize government or self-funded healthcare. Several employees have no purpose and are retained because they develop friendships with managers who value subordinates that admire them more than they value ability.

    Advice to Management

    Develop new branding to emphasize Mitchell's great history, deep automotive knowledge, technical clout, and ability to diversify into new markets. Create a new logo; an "m" flopped over backwards makes the company appear to have no backbone. The gradient used in the Mitchell logo looks to be an attempt at emulating Apple, which isn't an innovative approach, and looks especially dated since Apple stopped using three-dimensionally rendered icons in their OS several years ago. Revise production processes so current products can develop and evolve with a secondary emphasis on supporting legacy products. Emphasize the historical aspect of Mitchell's automotive products; few tech companies can legitimately claim such longevity, and this is a unique and very marketable aspect. Outsource only for quality improvement, ability to support a regional market, or because an outsourced company is especially innovative. Offer health insurance options that actually show concern for employees and an interest in retention rather than meeting minimum requirements that only prevent employees from having to apply for government healthcare. Have a real Christmas Party and actual retirement ceremonies for people with over 20 years of employment with Michell. Allow and encourage quarterly department meetings off-site, during normal work hours, to boost morale and help with team-building.


  4. Helpful (1)

    "Questionable upper management, great coworkers, enjoyable culture, low to low average pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchell International full-time (More than a year)

    Pros

    A lot of great and talented people to work with. Large company with plenty of room to grow. Beautiful easily accessible building. Good company culture, allowing flexible hours, health incentives,...

    Cons

    Upper management is completely disconnected from what happens under them. Business decisions seem to be made without the employers (and sometimes even without the clients) in mind. Lower than average wages.

    Advice to Management

    Listen to your employees.


  5. Helpful (3)

    "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Escondido, CA
    Former Employee - Anonymous Employee in Escondido, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mitchell International (More than 5 years)

    Pros

    Overall, it's a good company to work for. There isn't a lot of turnover. The culture is diverse and there are a lot of talented people working here.

    Cons

    New products are slow to hit the market. Pay is below average for a software company. Politics, with people being promoted who clearly should not be.

    Advice to Management

    Take some time to get to know your employees. Make them feel like they are part of something instead of just lip service of about how great we are.


  6. Helpful (1)

    "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in San Diego, CA
    Former Employee - Software Development Engineer in San Diego, CA

    I worked at Mitchell International (More than a year)

    Pros

    Great people to work with. Good learning experience.

    Cons

    Too many projects, projects don't run to completion. No ownership of code.

    Advice to Management

    Structure and appreciation of their staff.


  7. Helpful (1)

    "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Diego, CA
    Former Employee - Senior Software Engineer in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People were nice and easy going.

    Cons

    Some politics you need to be aware of

    Advice to Management

    Please take care of your largest customer

  8. Helpful (1)

    "Good company to begin your professional career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Diego, CA
    Current Employee - Product Manager in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Mitchell International full-time (More than 5 years)

    Pros

    Great company for those entering the professional workforce
    True ownership of products/projects - you get what you put in
    Executive leaders are engaged, relatively transparent and approachable
    Solid talent, friendly peers

    Cons

    Professional growth has a tendency to plateau early
    Despite heavy rhetoric to improving quality and fostering innovation, the results aren't being realized
    Politically charged atmosphere
    Compensation appears less competitive when compared to similar positions in the area

    Advice to Management

    Mitchell is a company that plays to win, and that's a good thing. Part of a winning strategy is empathizing with customers and meeting their needs, but ensure that doing so doesn't lead to shortcuts or compromises that make it harder to compete down the road

    It's undeniable that the company is investing a significant amount of time, money and resources to improve the quality of the services and products. Continue to challenge your leaders by setting clearly defined OKRs and benchmarks to demonstrate incremental improvements


  9. Helpful (4)

    "Company looking to redefine itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior/Product Manager in San Diego, CA
    Current Employee - Senior/Product Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mitchell International (More than 3 years)

    Pros

    You are given a lot of responsibility out of the gate and can really shine if you run with projects on your own. There is also a lot of change right now and change breeds opportunity.

    Cons

    There is so much uncertainty in the company right now that there seems to be more focus from management watching everything thing you do. Feels very micromanaged.

    Advice to Management

    Pick a direct. trust your people. Get better at rewarding with carrots and not sticks.


  10. "Great place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Process Analyst in San Diego, CA
    Current Employee - Business Process Analyst in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mitchell International full-time (Less than a year)

    Pros

    Flexible work hours
    Decent education reimbursement
    Lots of opportunity for collaboration/to meet with managers
    Cafe has decent food as well

    Cons

    Currently going through organizational changes, so not sure what this means for the future of the company and how that might impact culture


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