Mitchell International Reviews in San Diego, CA | Glassdoor

Mitchell International San Diego Reviews

Updated April 15, 2017
112 reviews

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San Diego, CA Area

3.2
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Mitchell International President and CEO Alex Sun
Alex Sun
71 Ratings

112 Employee Reviews

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Pros
  • The work-life balance is fantastic, because there are no looming deadlines employees can get quality work done instead of rushing out buggy code (in 14 reviews)

  • Great people and culture, company invests in the employee's growth and development (in 19 reviews)

Cons
  • Upper management is completely disconnected from what happens under them (in 10 reviews)

  • Management tends to blame product development for their strategic failures (in 5 reviews)

More Pros and Cons

  1. Helpful (5)

    "Company focused on short-term results, not employee contributions"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    At the mid-manager level, the company has some quality employees who really care about the business. Peer level communications within select groups can be good.

    Cons

    Mitchell is not a top organization. Senior management is disorganized and sometimes misdirected, resulting in frequently misaligned priorities, lack of long term strategy, and chaotic work environment. Effort and contributions are not appreciated as evidenced by limited or no positive feedback for work completed. At its core, the environment can be a bit of a sweat shop with lack of resources and support. As a result, employees struggle to get projects completed, but don't receive respect from management for contributions that they make.

    Advice to Management

    Take some time to step back, evaluate long term strategy, and recognize employees for the positive contributions that they make. Learn how top companies manage employees else you face the risk of losing your #1 asset - your people.


  2. Helpful (2)

    "If you have skills, do not work at Mitchell"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Former Employee - Software Engineer in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They pay on time.
    Other than that hard to think of anything

    Cons

    Using 15+ year old technology
    Build/Dev environment cripplingly slow
    Management Overly Horizontal at the mid level and overly Vertical as it goes up
    Paralyzing beaurocracy
    Rude, incompetent people rule the building
    New HQ is inconvenient but would appeal to people working in small enclosed spaces like a submarine
    Implementation of "Scrum" process is poorly done and the worst of all worlds

    Advice to Management

    Get rid of all the lightweight techies in high positions and get some people who actually know what they are doing
    Realize that you are a technology company and play it like it is
    Get rid of the vertical structure at the top -- too many people between "doer" managers and Alex -- Alex only hears what his SVP's say and the SVP's don't know what's going on
    Start treating people with respect not treat them like children with all the inane policcies at the new office
    DO enforce policies about people acting professional however -- what's the point of everyone dressing up if the coworkers act like thugs in loafers?


  3. Helpful (4)

    "Demotivating to high performers, do your research before joining."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Many employees deeply believe in Mitchell and will support the business to their dying breath. Executives enthusiastic and lively.

    Cons

    Ineffective management loses high performers too quickly and ignores all issues with low performers. Makes collaboration more difficult and increases backstabbing.
    Upper mgmt says all the right things to drive a new and innovative culture but actions often contradictory.
    "we are a leading technology company" in the same breath as "here's your 7-year old computer to code our newest product on."

    Advice to Management

    Bring in an efficiency consultant for management and shake it up. Give us good leaders and stop shedding the truly innovative leaders!


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  5. Helpful (1)

    "Incompetent Management Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mitchell International full-time (More than a year)

    Pros

    pay is lower than market
    offshoring work to save some change, but ending up fixing the mess they have made....and even costs more $$$

    Cons

    Bad attitude CTO, yelling at subordinates, dominating
    kissing up to stay longer
    incompetent managers, directors -- no sw background or leadership
    fires people now and then through out the year due to loss of revenue

    Advice to Management

    needs new management team and CEO, Sun must go
    unrealistic projects/requirements
    incompetent managers play cards, chitchat, laughing, hiding in their cubes all day long, saying unwise joke...too noisy! meaningless awards


  6. Helpful (5)

    "Run Away If You Are Thinking About Working Here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Former Employee - Software Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitchell International full-time (More than 3 years)

    Pros

    Close to where I live.

    Cons

    This is THE most DYSFUNCTIONAL company I have ever worked at in my career! Most of the management is more of a hindrance to projects instead of helping them. Only out for themselves. How can any company properly produce software when only the management get bonuses for releasing features, not quality? Working the people underneath them to death. Even making them work long hours and weekends while they are unwilling to.

    I have to hand it to the sales team (non I ever meet while I was there) for the ability to sell the worse products I have ever seen. Even heard this directly from customers.

    Favoritism runs big including mangers from India hiring friends and laying off current employees to make room for more. Even going so far as bringing over pregnant women from India so they can have their babies in America!

    Mitchell has a very bad reputation as a software development company to work at in San Diego and that reputation only gets worse. The work area is horrible, benefits get worse and worse and pay raises are pretty much non-existent. The HR department makes it harder and harder to do your job, I guess to justify their existence.

    Advice to Management

    Get a clue. None of the senior management have any idea how to properly run a software company! Alex Sun has no idea what is really going on in his company. I don't think the entire time I worked there he even came into our area to see the looks on our faces.


  7. Helpful (4)

    "Amateur managers who haven't a clue what leadership is about."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mitchell International full-time (More than 5 years)

    Pros

    Good location by UTC, nice people, reasonable hours.

    Cons

    Veal pen sized work areas, horrific managers who are absorbed with advancing and keeping their jobs by taking credit for work of those they manage, miniscule raises, no promotions, abusive reviews.

    Advice to Management

    Train managers on leadership skills, reward hard work, provide work spaces that promote human dignity rather than detract from it, give decent raises on occasion.


  8. Helpful (3)

    "One of the worst corporate cultures I've experienced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitchell International full-time (More than a year)

    Pros

    There are some really smart people you get to work with (mostly the workers under management layer). Mitchell has experienced success in spite its poor management and products. If customers could easily switch from Mitchell's bug-ridden software, they would in a heartbeat.

    Cons

    Dysfunctional management
    Poor leadership/lack of clear direction
    Constant fire fighting mode

    Advice to Management

    First - listen to the feedback in the Employee Engagement Survey and actually do something about the valuable employee feedback. Stop wasting employee's time if you aren't going to listen to them.
    Second-increase pay and give bonuses to employees. Pay at Mitchell is really low.
    Third-only promote managers who are good at leading and communicating. Way too much politics at this place and many managers with poor people skills.
    Fourth-Sales should not be running the company. Stop the culture of overpromise and undeliver.


  9. Helpful (3)

    "Lack of Management-Good Old Boys Club-Bad Existing Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Management in San Diego, CA
    Current Employee - Content Management in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mitchell International full-time (More than 8 years)

    Pros

    Every 2 week paycheck. Colleagues are good. If you go with the flow, you will survive, if not Beware. Idea's are Not accepted.

    Cons

    Lack of qualified Management, promote from within, with NO management skills. Cigna Health Insurance said Mitchell got the 'Bottom Of The Barrel' Health plan for their employees & it is not good. This company sucks the life out of you. Take, Take, Take & give nothing back. Makes feeble attempts to increase employee support after every annual employee survey, which they Fail miserably every year. This place has no clue & is just money hungry. After the failed attempt to merge with a rival company, which company lawyers should have known would create a monopoly, the federal government turned the merger down and Mitchell lost millions. Management stayed and employees paid for inept management.

    Advice to Management

    Get your act together, you are on a Downward slide. Hire Qualified Management that can motivate employees. Get out of the Good Old Boys mentality & Treat your employees fairly. Quit taking all incentives and benefits away.


  10. Helpful (4)

    "Meh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in San Diego, CA
    Current Employee - Principal Engineer in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mitchell International full-time (More than 5 years)

    Pros

    It can be a good place to work if you don't care about producing quality products or delighting the customer.

    Cons

    Mitchell is faced with the hard realities of driving the business purely on short-sighted financials for way to long. Non-existed product quality and more than a decade of technology catch-up to do. Not a company for those who value engineering.

    Advice to Management

    Establish a meaningful vision. Find the company's identity and fix the hiring practices. Learn to trust.


  11. Helpful (3)

    "No No No"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in La Jolla, CA
    Former Employee - Anonymous Employee in La Jolla, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    decent salary (I suppose)
    I would say if you have learned how to cheat the system, you could do very well for yourself.
    I honestly can't think of anything else.

    Cons

    Where do I begin...
    Ego centric. Everyone believes they are better than anyone else. You are treated by your pay grade.
    People are overworked and stressed out while others just coast along.
    People win awards who do not deserve them. When I say do not deserve...I mean they work remote and go surfing while other people slave away at their cubicles.

    Advice to Management

    Leave. Just leave. And the company needs to hire a people who haven't been infected with the diseases culture festering in this organization.


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