Mitchell's Fish Market Reviews | Glassdoor

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Mitchell's Fish Market Reviews

Updated October 13, 2017
50 reviews

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3.6
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Cameron Mitchell
11 Ratings

50 Employee Reviews

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Pros
  • fast paced, always busy, great staff (in 3 reviews)

  • When I was first hired I Had a great staff to work with (in 3 reviews)

Cons
  • Very hard work, 12 hours minimum (in 2 reviews)

  • long hours, busy, rush, quick paced (in 2 reviews)

More Pros and Cons

  1. "Going Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newport, KY
    Former Employee - Anonymous Employee in Newport, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mitchell's Fish Market full-time (More than 3 years)

    Pros

    Great team. management cares about employees

    Cons

    Food quality going downhill. No clear direct of where the company is headed from new owners (Landry's)


  2. "General Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Mitchell's Fish Market full-time (More than 5 years)

    Pros

    Lots you can learn from

    Cons

    A lot of systems to learn when you first start

  3. Helpful (1)

    "Great money, but Landry's took over."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lansing, MI
    Former Employee - Server in Lansing, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mitchell's Fish Market part-time (More than a year)

    Pros

    I made decent money at the Lansing location as a server. I made about $700 on average, working 33 hours a week. When I was first hired I Had a great staff to work with. Best kitchen staff I ever worked with.

    Cons

    Landry's is the biggest hospitality corporation in America now owning over 500 franchises nationwide. Landry's bought all 13 Mitchell's locations in 2015. Since then Mitchell's has had a sharp decline in staff quality. Turnover has escalated and lots of talent has made a mass migration out of the company.
    -We were forced to sell these frequency cards and would be threatened with termination if we didn't sell them. These loyalty cards are on a point system giving customers free food when they reach a certain amount. The catch is the customer would get an E-Mail whenever they dined, asking them how there service/food was. These customers opinion would go straight to corporate and the restaurant's management would get yelled at for a sub-par customers opinion. most of these customers were over forty. Then corporate would send them a free gift card and they would come back and do the same thing over again. I never got any complaints but I saw it happen a lot. Most of the servers that had stayed with Mitchell's since it opened left the restaurant shortly after I started. (I really liked those guys)
    -We slowly lost our best customers leaving only the customers who only complained and wanted free food.
    -Kitchen had high turnover as well.
    -Management seemed extremely stressed out all the time and sometimes took it out on the employees.

    Advice to Management

    Management is simply doing what Corporate is telling them to do. Management at the corporate level is the problem. they only care about the bottom line.


  4. "Server"

    StarStarStarStarStar
    Current Employee - Server in Woodmere, OH
    Current Employee - Server in Woodmere, OH

    I have been working at Mitchell's Fish Market part-time (More than a year)

    Pros

    Being able to work with a diverse group of people in a fast paced environment

    Cons

    Business has gotten slower over the years


  5. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Mitchell's Fish Market part-time

    Pros

    Good first job experience. Fast paced.

    Cons

    Some of the managers at the time (not sure if they're still there) would not take accountability.

    Advice to Management

    If you can admit when you make a mistake your employees will be more likely to take accountability and learn from their mistakes as well.


  6. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mitchell's Fish Market part-time

    Pros

    The manager was extremely flexible with my schedule as I did have another full time job. My hours were slim but they would let me pick up shifts if I needed too.

    Cons

    They have to many staff members during each shift. When you work on tip share it spreads your earnings thin. It would be better to work with less people on a stronger crew.


  7. "Not so great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress/Bartending in Jacksonville, FL
    Former Employee - Waitress/Bartending in Jacksonville, FL

    I worked at Mitchell's Fish Market (More than a year)

    Pros

    My coworkers were great
    The money was good if you hustled and busted your butt to get hours and take tables.
    Food and establishments was fresh and clean

    Cons

    Insufficient general manager for the job
    Illegally claimed over 3000$ in cash from me personally and various other employees

    Advice to Management

    Hire people with actual restaurant management experience

  8. "Be prepared"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Carmel, IN
    Former Employee - Server in Carmel, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Mitchell's Fish Market (Less than a year)

    Pros

    Excellent money for the most part. Side work is easy, guests are generally easy to please. Flexible schedule, slower paced than a more casual restaurant.

    Cons

    Management is horrible. Be prepared to be treated like a robot. Very corporate. NO TEAMWORK. It's eat or get eaten. Worst part about this place is the lack of teamwork.

    Advice to Management

    Acknowledge a job well done. Point out the good, not just the bad .INCORPORATE TEAMWORK!!
    It's a win win win!


  9. "An okay place to cook at"

    StarStarStarStarStar
    Current Employee - Line Cook in Milwaukee, WI
    Current Employee - Line Cook in Milwaukee, WI

    Pros

    Decent wage for a cooking position

    Cons

    Not enough hours in my experience, short shifts, usually get cut early

    Advice to Management

    Distribute hours fairly, notice they allow some to waste time and others get kicked early


  10. "Bad Fish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I cannot think of any

    Cons

    Poor management no accountability for staff

    Advice to Management

    Work your stores Daily please


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