Mitchells & Butlers Reviews | Glassdoor

Mitchells & Butlers Reviews

Updated August 22, 2017
335 reviews

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2.6
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Phil Urban
62 Ratings

335 Employee Reviews

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Pros
  • Stability, flexible hours, great discounts for staff (in 14 reviews)

  • 33% staff discount across all outlets (in 14 reviews)

Cons
  • Salary - minimum wage for the majority of employs that aren't on salary, can often be long working hours (in 26 reviews)

  • Long hours, not much of a social lige (in 23 reviews)

More Pros and Cons

  1. "deputy manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mitchells & Butlers full-time

    Pros

    lots of opportunities very large company

    Cons

    venues can be miss managed


  2. "M&B OK, but needs to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Portland, OR
    Former Employee - Assistant Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mitchells & Butlers (More than 3 years)

    Pros

    Lots of channels for progression

    Cons

    Hours are terrible and long

    Advice to Management

    Use your resources correctly and don't understaff

  3. "worker"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    goood stuff. good work. learn a lot

    Cons

    no growth. and not enough money for me.


  4. Helpful (1)

    "Depends on the brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mitchells & Butlers part-time

    Pros

    Some brands (Castle in particular) are a lot of fun to work for - they are unique, relaxed venues with a generally nice clientele. M&B offers growth opportunities for it's employees.

    Cons

    High staff turnover, schedules posted last minute, unsociable hours, long hours, minimum wage, very few tips, some brands (SPOTON) have restrictions which make it not so great to work there, and they are all exactly the same, low prices at these brands can attract undesirable clientele

    Advice to Management

    Invest more in your staff to avoid such high levels of staff turnover; provide more regular working hours

    Mitchells & Butlers Response

    Jul 25, 2017

    Thank you so much for your review, we'll be sure to pass your comments on.


  5. "Bar staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good fun place to work. Worked there as a student and got flexible hours. Had good team building activities.

    Cons

    Not great pay. Other than that no real cons to working there.

    Advice to Management

    Continue with the fun team building and encourage the upbeat working environment.

    Mitchells & Butlers Response

    Jul 25, 2017

    We really appreciate your feedback, it’s great to read such a lovely review and to know that you are happy in your role. We will be sure to pass your comments on!


  6. "Excellent company to work for, but very high standards, not for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitchells & Butlers full-time

    Pros

    Live in positions, in amazing locations

    Cons

    Not enough salary, branding standards are inconsistant across brands

    Mitchells & Butlers Response

    Jul 20, 2017

    Thank you for your review. Thank you also for raising your concerns over the wages, we are always looking for ways to improve so I will be sure to pass your comments on to the relevant department so... More


  7. "Good, but could not get on with the Rota system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Leeds, England (UK)
    Former Employee - General Manager in Leeds, England (UK)
    Neutral Outlook
    No opinion of CEO

    I worked at Mitchells & Butlers full-time (More than a year)

    Pros

    Massive company, had a great Ops Manager who allowed me more freedom than normal.

    Cons

    Consistent constraints on labour to sales. slow to react to trends

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress
    Former Employee - Waitress

    I worked at Mitchells & Butlers part-time (More than a year)

    Pros

    Well supportive, enjoyed working there, good team and great management.

    Cons

    Long hours with short breaks, long hours all week, underpaid for work


  9. "Great Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitchells & Butlers full-time

    Pros

    Great development opportunities and great perks and benefits

    Cons

    Retail is physically demanding at times


  10. "A good company to work for"

    StarStarStarStarStar
    Former Employee - SAP Human Resources Test Analyst in Birmingham, England (UK)
    Former Employee - SAP Human Resources Test Analyst in Birmingham, England (UK)
    Recommends

    I worked at Mitchells & Butlers full-time (Less than a year)

    Pros

    Company ethics and staff development is very good and the work environment is relaxed and allows for excellent productivity

    Cons

    None I can think of


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