Mitchells & Butlers Reviews | Glassdoor

Mitchells & Butlers Reviews

Updated June 21, 2017
311 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Phil Urban
51 Ratings

311 Employee Reviews

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Pros
  • Stability, flexible hours, great discounts for staff (in 13 reviews)

  • Good support team from other pubs and M&B venues (in 13 reviews)

Cons
  • Salary - minimum wage for the majority of employs that aren't on salary, can often be long working hours (in 26 reviews)

  • Long hours, not much of a social lige (in 21 reviews)

More Pros and Cons

  1. "M&B OK, but needs to improve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Portland, OR
    Former Employee - Assistant Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mitchells & Butlers (More than 3 years)

    Pros

    Lots of channels for progression

    Cons

    Hours are terrible and long

    Advice to Management

    Use your resources correctly and don't understaff


  2. "deputy manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mitchells & Butlers full-time

    Pros

    lots of opportunities very large company

    Cons

    venues can be miss managed


  3. "worker"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    goood stuff. good work. learn a lot

    Cons

    no growth. and not enough money for me.


  4. Helpful (1)

    "Depends on the brand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mitchells & Butlers part-time

    Pros

    Some brands (Castle in particular) are a lot of fun to work for - they are unique, relaxed venues with a generally nice clientele. M&B offers growth opportunities for it's employees.

    Cons

    High staff turnover, schedules posted last minute, unsociable hours, long hours, minimum wage, very few tips, some brands (SPOTON) have restrictions which make it not so great to work there, and they are all exactly the same, low prices at these brands can attract undesirable clientele

    Advice to Management

    Invest more in your staff to avoid such high levels of staff turnover; provide more regular working hours


  5. "Bar staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good fun place to work. Worked there as a student and got flexible hours. Had good team building activities.

    Cons

    Not great pay. Other than that no real cons to working there.

    Advice to Management

    Continue with the fun team building and encourage the upbeat working environment.


  6. "Excellent company to work for, but very high standards, not for everyone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitchells & Butlers full-time

    Pros

    Live in positions, in amazing locations

    Cons

    Not enough salary, branding standards are inconsistant across brands


  7. "In general, I have enjoyed working for Mitchells and Butlers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Calverley, England (UK)
    Current Employee - Server/Waiter in Calverley, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mitchells & Butlers part-time (More than a year)

    Pros

    You receive a 33% employee discount at all Mitchells and Butlers places, and an opportunity for the free or paid for shares scheme over a period of 3 or 5 years. Never been mispaid.

    Cons

    I work for a Vintage Inns pub, and have experienced periods with a large number of shifts due to being short staffed. However this is due to my manager rather than the Mitchells and Butlers company in general.


  8. "Avoid like a diabetic in a sweet shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Team Member in London, England (UK)
    Former Employee - Kitchen Team Member in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros to work for them.

    Cons

    Lazy team members and then the management team couldn't give one
    Always understaffed
    Those lazy team members are also incredibly rude.
    Low wages.
    Never had any cleaning equipment.
    Threatened daily.

    Advice to Management

    Listen to your staff for God's sake!
    The fact that I didn't even have enough respect towards you to even give you my notice is not my fault.
    When someone leaves don't try to make them feel bad for being understaffed for the future. That's your problem.


  9. "Say bye to a life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - West Midlands in Birmingham, England (UK)
    Current Employee - West Midlands in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mitchells & Butlers full-time

    Pros

    There isnt any pros to working for them

    Cons

    Long hours
    Pay not brilliant
    No work life balance

    Advice to Management

    Reduce contract hours stop working staff into ground


  10. "👎🏻"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in London, England (UK)
    Former Employee - Server/Waiter in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitchells & Butlers full-time (Less than a year)

    Pros

    No pros at all, run while you still can.... .............. you won't have a life anymore and you will just get sucked it

    Cons

    Lazy workers, management don't have a clue what's going on, team members do 10:30-gone midnight while managers get 9-5, don't get my days off, told I was going to get management training 6 months ago but now saying they can't afford it

    Advice to Management

    Sort it out


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