Mitel Networks Reviews | Glassdoor

Mitel Networks Reviews

Updated September 21, 2017
242 reviews

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2.6
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Mitel Networks CEO Richard McBee
Richard McBee
122 Ratings

242 Employee Reviews

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Pros
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More Pros and Cons

  1. "All about Revenue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mitel Networks full-time (More than 10 years)

    Pros

    Great people to work with

    Cons

    Revenue is king, nothing else is as important..........

    Advice to Management

    Need to refocus on employee and customer satisfaction.


  2. "Dynamic Innovative Company but High Stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Implementation Specialist
    Current Employee - Systems Implementation Specialist
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mitel Networks full-time (More than 8 years)

    Pros

    Lots of opportunity for growth and development for deserving employees.

    Cons

    Inconsistency throughout management. Extremely heavy and almost unmanageable workload

    Advice to Management

    There needs to be more consistency in the standards management holds their employees to. If an employee is unable to do the work they should be trained and coached. If they still fall short then action should be taken to reallocate that resource elsewhere.

  3. Helpful (2)

    "Channel Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitel Networks full-time

    Pros

    Great social media expertise and product set

    Cons

    Active acquisition strategy brings uncertainty to staff and channel partners

    Advice to Management

    Good luck.


  4. Helpful (2)

    "Sales Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mitel Networks full-time (More than 10 years)

    Pros

    Great people, always learning new things

    Cons

    No job security or loyalty to employees

    Advice to Management

    Stop laying off your talented staff in order to purchase another company.


  5. "technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Mitel Networks full-time

    Pros

    yes there are no benefits

    Cons

    yes Underpaid and petty coworkers

    Advice to Management

    Hire competent managers


  6. Helpful (1)

    "Politics and red tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mesa, AZ
    Former Employee - Anonymous Employee in Mesa, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mitel Networks full-time (More than 10 years)

    Pros

    Mitel pays on time, most co-workers are friendly and give credit where due.

    Cons

    Morale is low, management is poor a t giving feedback (good, bad, or indifferent)

    I came from a company where we were empowered to do whatever it takes to service the customer to this place where everyone is given no decision making power until director level or above, and even then they're afraid of audit, legal teams.

    Walk into the building and it is quiet and every e appears on egg shells.

    Advice to Management

    Love things up, empower employees (even middle management) to be able to make decisions on their is without days worth of delays and red tape getting approval.


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mitel Networks full-time

    Pros

    I just can't think if anything good to put for Pros for this company. Certainly not a place for millennials to work.

    Cons

    Direction of the company constantly changes and lay-offs are a prominent way to control downturns in each quarter. Very much a good ole boys club.

  8. Helpful (4)

    "Need to be more proactive in stead of always being reactive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mitel Networks full-time (More than 8 years)

    Pros

    Benefits are very good. This is a good company to work for if you're looking to expand your knowledge in the industry.

    Cons

    The pay is low. Getting raises was done a such a small scale. The company is in constant reactive mode expecting teams to do more with less.

    Advice to Management

    Stop making decisions that end up costing you, great employees.


  9. Helpful (3)

    "bad decisions, terrible communication, segmented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mitel Networks full-time (More than 3 years)

    Pros

    I work with some great people who are smart, fun, and dedicated.

    Cons

    Leadership/management make decisions that blow my mind. Laying off many long-time, loyal employees to replace them with workers in India, while leasing some of the most expensive North American office space. Acquiring other companies while struggling to clean up previous acquisitions that are still a mess. Divisions and geographic locations vary wildly in experience and philosophy. I'm often dumbfounded.

    Advice to Management

    Give up the quick win strategy and start investing for long-term success. Value your people. Communicate clearly across locations and all the way down the chain. Be more transparent. Keep your promises.


  10. Helpful (3)

    "Bad company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Mitel Networks full-time

    Pros

    Flexible with work from home

    Cons

    Bad culture, no growth unless you know the right person


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