Mitel Networks Reviews | Glassdoor

Mitel Networks Reviews

Updated June 28, 2017
49 reviews

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4.0
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Mitel Networks CEO Richard McBee
Richard McBee
29 Ratings

49 Employee Reviews

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Pros
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More Pros and Cons

  1. "Great culture, management out of touch sometimes..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Irvine, CA
    Former Employee - Executive Assistant in Irvine, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Mitel Networks full-time (More than 3 years)

    Pros

    Life/work balance, flexibility (schedules, work remote when needed, etc), decent PTO balances

    Cons

    Below average pay for expected level of service, management out of touch, decisions made based on politics

    Advice to Management

    Listen to veteran employees that truly have the company top of mind, not new comers that have zero loyalty to Mitel


  2. "Good company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Mitel Networks full-time

    Pros

    Depending on team dictates your ability to work without being micro-managed
    Has a good vision and strategy
    Very good benefits

    Cons

    Needs to improve operations and customer support to allow sales to sell and not manage delivery issues
    Quotas seems like they are based on a dart throw vs individual market condition and YoY growth
    Compensation below most competitors

    Advice to Management

    Recognize skills and contribution of individual and region covered beyond just the revenue performance to quota. Quotas need to be more fairly distributed

  3. "Sr. Manager Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitel Networks full-time (More than 5 years)

    Pros

    Excellent opportunity for career development and a very collaborative environment. Positive people and leaders that are passionate about career development.

    Cons

    Salaries progression can be a challenge.

    Advice to Management

    Focus more on faster promotion cycles.


  4. "Loved.it, hated.it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Channel Sales Manager
    Former Employee - Channel Sales Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Mitel Networks full-time (More than 3 years)

    Pros

    The.people I worked with are awesome. It was like.family. Good Salary,.decent commisions. I was always busy.

    Cons

    Upper Management has no clue about the day to day.
    Customer service and implementation of.services were.always messed up.

    Advice to Management

    Get rid of Rich McBee.


  5. "National senior channel manager"

    StarStarStarStarStar
    Former Employee - Interim Sales Manager in Addison, TX
    Former Employee - Interim Sales Manager in Addison, TX

    I worked at Mitel Networks (Less than a year)

    Pros

    Global stable company that offers a variety of services

    Cons

    No opportunity for upper mobility


  6. "software engineer Mitel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitel Networks (More than 5 years)

    Pros

    The quality of work and responsibility given to developers is high

    Cons

    Salary below average than other high tech companies


  7. "Merger | Transitional | Divestiture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Chandler, AZ
    Former Employee - Solutions Consultant in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mitel Networks full-time (More than 10 years)

    Pros

    I have always viewed my career with Inter-Tel / Mitel as never boring, but rather a fresh challenge each and every day. The technology and company structural changes made me a better employee.

    Cons

    The same technology and company structural changes can cause stress, employee survivor guilt and lack of production impacting the entire company.

    Advice to Management

    Change is a constant in life and the workplace please keep the human factor in mind as your people are the best resource to effect change.

  8. "Company Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mitel Networks full-time

    Pros

    Great company overall to work with

    Cons

    Management should learn how to lead their group


  9. "good, steady company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Atlanta, GA
    Former Employee - Senior Financial Analyst in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Mitel Networks full-time (More than 3 years)

    Pros

    job security, consistent work, few surprises

    Cons

    lack of mobility both in position & salary

    Advice to Management

    review employees annually


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitel Networks full-time (More than 10 years)

    Pros

    Excellent team environment, solid training, industry leading products, company is in acquisition mode and in very good financial shape. Solid leadership.

    Cons

    Visibility and tracking of progress in meeting and exceeding sales quotas lacking, HR benefits are expensive and change every year.

    Advice to Management

    Need to work on creating more cohesion among all of the units that have been brought under the Mitel umbrella. Jump start the marketing initiative launched in October 2014 which has stalled with the loss of the CMO.


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