Mitel Networks Employee Reviews about "people"

Pros

The people are nice and sociable.

Cons

The workflow it totally chaotic, disorganized and uncoordinated.

Pros

Some great people and backgrounds

Cons

To much process and beaurocracy

Pros

Great and intelligent people to work with on different products Flexible vacation

Cons

Compensation is not competitive in the current market. To get big raise/boost in salary you only need to change your job!

Pros

I have never seen a team who always using slangs and takes everything personal. It's very unfortunate that I joined in Bangalore India location as a sr member of technical people. I have many excellent and talented people who were working in a older company under my leading. But it's very unfortunate that the manager abused and forced me to work under them. However, I will pray at got that they get trained for managerial role. I do not recommend to join in that organization. The worst most finance guy in mitel I have never seen or heard a very cheap mentality and always in fighting mood and very unprofessional except director of finance.

Cons

HRs are good. Excellent behavior of the facility manager.

Pros

The people you work with are relaxed and easy-going (not talking about management). You can work with management to work a flexible schedule (won't guarantee it though, you will be lucky to have a supervisor/manager that works with you and your first priority called 'life'). Company profit sharing. On a good day, management will bring in food for the employees and once a year have a company provided lunch/BBQ/picnic. It's a job and I get a paycheck.

Cons

Experiences of others may be different than mine. I only speak for myself and what I have seen within this company. I'm a fairly optimistic person, but this place mentally and physically drains you, mostly because of ignorance of others. I will be speaking of the various levels within the company, so things are just rolling off the tongue as I type. ======================================================================= No ability to move up in the company. Once you're stuck, you're stuck. The only way out is to quit (or do something stupid and get fired). No raises, only "industry standard matching" Doesn't matter if you have certifications in which you paid thousands of dollars in training and testing to get, you are only allowed industry standard pay. Do not hire into managerial positions from within the company, always bring someone else in from the outside in which they call "fresh perspective". Fresh perspective can also be given from someone in who knows the technology inside-out, has worked with it for 5+ years, knows the customers for more than 5+ years and has the ability to work with them to reach a resolution in the case of an issue. Management does not recognize employee potential. They go by numbers and metrics, basically reading a book by the cover, but never diving deep into trying to understand the silver lining. You are expected to learn things on your own with only minor to no training. Constant distractions from management to do their jobs (they call it delegation) which hinders employees work to not be done. I call it ignorance and not wanting to do the job. Make sure you dress up to the nines, even if you aren't customer facing. Benefits are garbage, almost half your paycheck is gone and you still have to pay out of pocket when you are "in-network". When certain things are out of your hands, management will still call you out for it, some throw you under the bus. Instead of tackling the issue together and winning the customer over. This company is on the stock market, which means make investors happy first (profits), then make customers happy, then the hierarchy inside the company. So basically employees have it the worst. Management says they will have monthly meetings so that everyone is "up-to-date" on our offerings, mmhmm...sure. Innovation is unheard of, just follow along with what the industry is doing. There is no, visionary, systems, creative, or influential thinking (that I see). When certain tools are required to do the job, it'll take the approval of God to get those tools to you. Let's just say I'm living in the year 2014 and still using a system from 2001. Really? You're a leading company? Projects get announced and almost are always left at 75% pending and are never seen through. Sales is sales, they implement networks that on the engineering/systems/analytical/theory side make absolutely NO FREAKING SENSE! Oh wait, then they get rewarded with trips to Hawaii for making the sale. Lame. Customer retention is the current game, yet nothing to retain them is being done. There are other more harsher statements, but at the current time these are current ranking problems within the company.

Pros

At it's core Mitel has some very dedicated people who are great to work with. Salary was competitive, and it was possible to maintain a balance between work and life.

Cons

Out of touch management. Cost cutting and lack of investment have put Mitel years behind and unable to compete in so many ways, it's only a matter of time before this company fails.

Pros

Mitel IS a good company. It is stable and there are good people that work there. The folks that work there are friendly, do a good job (for the most part), and enjoy working together.

Cons

Leadership tends to not know which way they want to go. Growth is attributed to acquisitions, so there is consistent turn over from the acquisitions of staff to keep. So the staff is hard to keep motivated and knowledgeable of the goings-on of the day to day. Strategy suffers because of the lack of clear direction. Not much different than a lot of companies. If you can find a niche for yourself, you'll do well.

Pros

I've been at Mitel for 18 months and would not recommend working here to my worst enemy. I know of three good things: my paychecks don't bounce and my expenses are paid timely and work life balance is easy because there is no accountable for anyone, even for those of us that have asked for it.

Cons

Year end 2014 numbers are coming out and management is already talking to several sales people about not being able to pay them their full commission. This is an old Telco company stuck in the 1990's and most of the Middle Management are men who have been employed by Mitel or a Mitel acquisition on average of 22 years. Forward, out of the box thinking is not in their vocabulary. Management works in a vacuum and does not listen to the expertise of the people they have hired. The Sales Staff across all markets has not been paid correctly since I have been here. Most comp plans come out qtrs after numbers have come in and there is no way to reconcile the numbers.

Pros

Some good people at Mitel - the engineering group is a smart bunch and work collaboratively to reach goals. Senior management is committed to investing in new Cloud technologies.

Cons

No pay raises ever, no opportunity for advancement. Employees for the most part expendable and they constantly lay off people by escorting them to the door. Worst IT department ever - hopelessly run, can't do anything well, holds company back due to lack of support

Pros

Multi-billion $ organization. Cloud division strong.

Cons

Premise division treading water. Two business units cause internal sales teams to fight over business decreasing value to Mitel. Too much uncertainty with no clear direction of where they want to go. Private equity ownership cut many people leaving those remaining with more than a single person can or should have to handle.