Mitratech Reviews | Glassdoor

Mitratech Reviews

Updated Jul 6, 2019

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Found 104 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
85%
Approve of CEO
Mitratech CEO Jason Parkman
Jason Parkman
67 Ratings
Pros
  • "snacks, happy hours, volunteering etc(in 11 reviews)

  • "Leadership team really cares for the company and the employees(in 7 reviews)

Cons
  • "Reorg is a bit too common, but natural with any private equity owned company(in 5 reviews)

  • "People are often overworked, under-supported, burn out and leave(in 3 reviews)

More Pros and Cons
  1. "Great values, fun atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mitratech full-time for less than a year

    Pros

    The company culture is great. They really believe in work-life balance and have a lot of HR initiatives for employees like holding steadfast on not working during vacation days, providing fun mid-day perks like yoga, and creating an environment that helps people develop themselves in their role while maintaining an open-door policy with management.

    Cons

    From my experience, not many. It was a great group of people.

    Mitratech2019-05-21
  2. Helpful (1)

    "In bad shape these days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mitratech full-time for more than a year

    Pros

    Really nice down-to-earth smart people. Fun office culture, snacks in the breakroom, office overlooking the lake.

    Cons

    They recently laid off 100 people (mainly in support and software development) and are offshoring to India. The suspicion is that HG Capital just wants to sell to another Private Equity and doesn't care about the quality of the products anymore. Might be okay if you're not going to be part of the support or engineering departments but honestly I don't see this company doing well in the near future. I really liked...

    Show More
    Mitratech2019-06-21
  3. Helpful (1)

    "Okay company people were cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Test Engineer in Austin, TX
    Negative Outlook
    No opinion of CEO

    I have been working at Mitratech full-time for more than 3 years

    Pros

    Lots of freedom to do things your way. The people were great. Extremely flexible schedules. Good benefits including open PTO, HSA, and casual dress.

    Cons

    About 30% below market value in salary. Issues keeping the best talent around. Issues with getting knowledgeable senior employees.

    Mitratech2019-06-03
  4. "Highly accelerated startup culture which clashes with the core employees who've been there a while."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Austin, TX
    Negative Outlook
    No opinion of CEO

    I worked at Mitratech full-time for less than a year

    Pros

    Great people who care. Managers did a fantastic job. Their CEO is charismatic and genuine. The work is satisfying.

    Cons

    Not a great work environment due to C-level leaders. Lots of pressure to succeed and grow, and do whatever it takes to get the job done (which means working late, on weekends, often with last minute directional shifts). Lots of turnover (many recent lay offs).

    Advice to Management

    Fire your C-level executives and let your directors handle the jobs they do so well. Create better processes and get rid of some unnecessary HR ones. Give better direction as to what's expected and lead by example, not by random requests.

    Mitratech2019-07-07
  5. "Love being at this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mitratech full-time for more than a year

    Pros

    Unlimited PTO. At least in my department, it's very encouraged to use it. Amazing CEO Complete transparency Total flexibility - they understand that life comes first. If you need time off, you are completely understood. Happy hours, team dinners, GREAT benefits (pet insurance!, get paid to work out!)

    Cons

    I honestly can't think of one. There are busy times, but that happens at every company. If you can't handle some fast-paced, hard pressed times, then the tech industry isn't for you. You are worked hard, but you are encouraged to learn.

    Advice to Management

    Continue to pay people what they're worth and let their salaries grow with their contributions to the company. Majority of people LOVE being here, but want to feel they are compensated for the growth throughout the company.

    Mitratech2019-05-10
  6. Helpful (1)

    "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BI Engineer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mitratech full-time for more than 3 years

    Pros

    Coworkers are really nice persons

    Cons

    There is not much sense of the human side of an employee.

    Mitratech2019-06-06
  7. "Great company with an amazing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer IV - Team Lead in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mitratech full-time for less than a year

    Pros

    - The people - Managers really care about the employees - Lot's of autonomy - Transparent communication

    Cons

    Pay for mid-level could be better

    Advice to Management

    Continue to be intentional about culture. Invest in your rockstars. Invest in your platform.

    Mitratech2019-04-08
  8. "Mixed feelings"

    StarStarStarStarStar
      Former Employee - Sales 

      I worked at Mitratech full-time

      Pros

      Had a good amount of opportunity

      Cons

      Sometimes management didn’t know what they wanted to do in terms of product

      Mitratech2019-04-10
    • Helpful (1)

      "Misguided Leadership, no direction"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Mitratech full-time for less than a year

      Pros

      The people that work here are truly great.

      Cons

      The leadership and more importantly, the management have no leadership capabilities and provide little to no direction. The turnover rate is incredibly high because of this. If you can last 1 year here then you are considered tenure, a veteran employee.

      Advice to Management

      Provide more direction to your employee's. Provide better coaching sessions to give actionable feedback.

      Mitratech2019-02-18
    • "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mitratech full-time for more than 3 years

      Pros

      Great culture and people. People really work hard and collaborate to get things done. A lot of people move around in the organization to different roles or via promotions. Core values are actually seen here, and leadership team is very transparent. Willing to take a chance on someone with no experience and help them build their career.

      Cons

      Collaboration is good, but with a growing company sometimes there are breakdowns across teams, especially technical teams. But this is also something people are aware of and are working on. Compensation is fair, but in Austin where the market for tech roles is high, it is not as high as other bigger companies.

      Mitratech2019-01-02
    Found 104 reviews