MobileOne Reviews | Glassdoor

MobileOne Reviews

Updated April 19, 2017
10 reviews

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2.0
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Karen L. W. Kooi
8 Ratings

10 Employee Reviews

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Pros
  • Good work life balance and decent benefits (in 15 reviews)

  • Friendly colleagues and culture that help drives the organisation's image and customer service mindset (in 5 reviews)

Cons
  • although it's work life balance job but it is mentally stressful to face such boss as well as those old birds who bully people (in 3 reviews)

  • Low pay and no career prospects (in 4 reviews)

More Pros and Cons

  1. "senior manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MobileOne full-time

    Pros

    not too much pressure there

    Cons

    salaries are low and not competitive

    Advice to Management

    -


  2. "Long working hours"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    staff rate for new mobile phone

    Cons

    negative colleagues
    longer working hours, always reach home after midnight for closing


  3. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Singapore in HarbourFront (Singapore)
    Former Employee - Singapore in HarbourFront (Singapore)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Depends on manager. My lead manages the team well. Have me lot of opportunities to improve

    Cons

    No work life balance
    Bonus is not given if we apply resignation before 31 st Dec.


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  5. "Unpleasant short stay"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MobileOne full-time (Less than a year)

    Pros

    People are generally nice to work with.
    Good work life balance.
    Some senior management have good experience in the industry.

    Cons

    Managers have poor leadership and coaching skills.
    Office location is inconvenient and welfare can be improved.
    Processes have weak controls and projects are not run in a structured manner.

    Advice to Management

    Talent management requires both HR and line managers to work hand in hand, not just either of them. As a weaker player in the industry, it may not be easy to attract talents so it is even more important to retain key staff.


  6. "Just a normal company but 1623 dept was sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Officer in Singapore (Singapore)
    Current Employee - Customer Service Officer in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MobileOne full-time (More than a year)

    Pros

    Company has aws, performance bonus and also provide flexi benefit. Staff purchase hp scheme and no MC award. Company also has it own child care centre and provide subsidy.

    Cons

    Office politic very bad in 1623. TM not that helpful and even can give their attitude to you. OM also not helpful.


  7. Helpful (1)

    "Average Company with little prospect and career advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    1. Less reorganisation as compared to my previous employment

    Cons

    1. There is little career advancement
    2. Employee Benefits have shrunk over the years
    3. Miserable increment
    4. Management are clueless and HR does not bother to care for employees
    4. Market follower, lack of innovation. I guess this point speaks the reason of the above

    Advice to Management

    1. Be innovative
    2. Shake the management and replace top people with capabilities to lead.
    3. CEO, please be high profile. Show your face more often in front of staff.


  8. "Plain work and lack of excitement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Singapore (Singapore)
    Former Employee - Systems Analyst in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MobileOne full-time (More than a year)

    Pros

    Easy work and no much overtime

    Cons

    Low pay and no career prospects

    Advice to Management

    Need to focus on innovation to create value


  9. "Time to move on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Singapore (Singapore)
    Former Employee - Supervisor in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MobileOne full-time (More than 5 years)

    Pros

    The only thing that kept me going was the support that we get from some of our immediate superiors.

    Cons

    Lots and lots of deadwood and bad decision maker.
    Doesn't give a hoot on what the impact will be to the staff the bottom of the ladder.

    Advice to Management

    wake up


  10. Helpful (2)

    "Many internal problems and bad management decisions"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some senior management competent and nice to work with. Benefits not bad. Most colleagues from mid-level downwards nice.

    Cons

    Bad senior management make things difficult for competent management and employees. Bad decisions forced top-down. Internal operations messy. Good employees overloaded. Bad employees liked by "important" management get away with everything.


  11. Helpful (3)

    "Clueless and narrow minded management who doesn't practice what they preach"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Department in Singapore (Singapore)
    Former Employee - Customer Service Department in Singapore (Singapore)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I can only speak for the department which i worked for, Customer Service Dept. It is a young, fun and dynamic environment to work in. It provides good training ground for fresh graduates. Unlike most offices which are plagued by severe politicking, in M1 Customer Service Dept, one can often find good rapport amongst the ground level staffs.

    Cons

    MobileOne's career enrichment programs is nearly non existent and is very much unstructured. One would've expected more from a big corporation as such. Self motivation is very crucial for any employees to be successful, but encouragement and proper training will definitely help to further the cause. This is something which the management seriously lack, or chooses to turn a blind eye to.

    The mentality of the management is to do the bare minimal and yet gets the best result from the employees. It's very much like calling "TOTO/4D" an investment, with $1 quick-pick TOTO ticket , one still stands a chance to win millions of dollars.
    But seriously what are the chances of that happening???

    I will not encourage anyone who wants to go far in their career to work in M1. Getting a promotion in M1 is 99% Russian roulette and 1% based on merit.

    Advice to Management

    In the telecommunication industry where the market is becoming more saturated in recent years, employees are a company's biggest asset. Because when you can't reduce the price any lower and when all the competitors have the same products, the people factor is the only factor that is going to make the difference.

    Hence, invest in your employees. Because only when they grow, that's when the company will follow suit.


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