ModCloth Reviews

Updated Apr 23, 2022

To filter reviews, or .

Found 240 of over 254 reviews

2.3
30%
Recommend to a Friend
0%
Approve of CEO
ModCloth CEO Mary Jimenez (no image)
Mary Jimenez
1 Rating

Top Review Highlights by Sentiment

Pros
  • "great people to work for(in 33 reviews)
  • "Great benefits and discounts(in 30 reviews)
  • "Great coworkers who make you look forward to coming to work(in 21 reviews)
  • "unlimited pto (although lately they've been coming down hard on it)(in 14 reviews)
  • "Great culture (for the most part)(in 12 reviews)
Cons
  • "Blatant favoritism(in 27 reviews)
  • "Management is horrible.(in 22 reviews)
  • "No job security.(in 18 reviews)
  • "Leadership can't get ahead because there's a lack of communication all around the board, bad upper management, constant lay offs, no room for growth you'll literally be stagnant your whole stay unless you're a favorite, the company does not care about your mental health and well(in 16 reviews)
  • "Inexperienced managers need coaching/training(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 1.0
    Former Employee, more than 5 years

    Mismanagement abounds

    Apr 23, 2022 - Photographer in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can be a fun creative working environment

    Cons

    Mismanagement and favoritism is the nam of the game here. HR is an absolute joke.

    Continue reading
    Be the first to find this review helpful
  2. 1.0
    Former Employee

    Don't work here

    Mar 21, 2022 - Receiving 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    its a job that's all

    Cons

    too much micromanagement from leads

    Be the first to find this review helpful
  3. 3.0
    Current Employee, more than 3 years

    Great place to advance in your career

    Feb 14, 2022 - Production Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, team happy hours, good work environment.

    Cons

    Poor leadership and transparency from the executive

    Be the first to find this review helpful
  4. 3.0
    Former Employee

    Fun while it lasted

    Feb 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture, mission driven company.

    Cons

    Founders were allowed to stay too long

    Be the first to find this review helpful
  5. 3.0
    Former Employee, less than 1 year

    Loved the Mod Crew

    Dec 9, 2021 - Merchandiser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The clothes and the team

    Cons

    Well, if you're reading this in 2021, the stores have shuttered and Mod is an online brand once again. The store was amazing, but lots of customers couldn't get onboard with the model. That was frustrating for all of us.

    Continue reading
    Be the first to find this review helpful
  6. 1.0
    Former Employee, less than 1 year

    A mess

    Oct 10, 2021 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ulnimited PTO, but you might not get approved to use.

    Cons

    Turnover rate is super high and leadership politics is toxic. Lots of meetings so you would need to spend extra time to finish the work.

    Be the first to find this review helpful
  7. 4.0
    Former Employee, less than 1 year

    Fair and Fun

    Sep 14, 2021 - Sales Associate in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, creative opportunities and room for growth.

    Cons

    Very small location that sometimes made it difficult to work or be efficient.

    Continue reading
    Be the first to find this review helpful
  8. 3.0
    Former Employee, more than 1 year

    Lacks Leadership

    Jun 10, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity to carve out your own role.

    Cons

    Executive level leadership was lacking. Zero communication from the top and limited accountability across the board.

    Continue reading
    Be the first to find this review helpful
  9. 1.0
    Former Employee, more than 5 years

    Run away- don’t walk

    May 26, 2021 - Anonymous 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Open PTO (when you can take it) Dog Friendly Office Nice coworkers Cheap benefits

    Cons

    Management, period. Modcloth was something special when it was run by the original founders. Since they sold to WalMart, and then to Go Global, there isn’t a shred of the original ModCloth culture left. They brought in a parade of incompetent execs that led to ModCloth’s demise, but all the execs were given golden parachutes as a reward for running it into the ground while your average employee lost equity, unvested stock, etc. If you can’t take Wal Mart funding and throw it at a business to succeed, then that’s really saying something about management. Unfortunately management was not replaced and the brand was not given a second chance. Instead, WalMart sold off the company to Go Global. Go Global hired back employees that were fired by WalMart for HR violations, one of which involved homophobia. Why would they hire back previously fired employees that made homophobic comments to others on the team? Oh, because it was their friend. That tells you everything you need to know about their lack of values. At least Walmart took those complaints seriously and acted. They like to paint themselves as this socially minded, feminist and inclusive brand, which it was under the original owners. There isn’t a shred left of the founders values and that’s clearly reflected in what a mess it has become. The two male CEO’s consistently behaved in questionable manners. One would show up drunk 24/7 and sleep off hangovers on communal couches. The next CEO started off ok, but then became increasingly more insane and would frequently yell and demean people in meetings as he lost his grip on producing results. The female CEO they brought in to sell off the business to go global absolutely destroyed what little morale remained. She brought in her crew of henchmen, none of which fit with the culture and turned it into a toxic environment by consistently belittling and demeaning everyone around her. She hated the customer. When go global took over, they laid off half the staff. GG promised that it was temporary, and that positions would be back filled once the acquisition was complete. The pandemic hit, and there was no backfilling. Employees were not listened to. Every decision was made by expensive consulting buddies. The business would have improved had they spent their consultant money on more headcount and retention/development. GG has since sold the company to yet another new owner. Headcount was reduced by 50%....again! So if you like doing the work of 5 people with little concern about your own work life balance, have to constantly adjust to ever shifting strategies, and be belittled and demeaned for not keeping up with the workload of 5 people, then this is the job for you. If you like airing your concerns to management and being told ‘be grateful you have a job’ then this is the job for you. If you like instability and the fear of the next round of layoffs hanging over your head, then this is the job for you. If you like being told to come in during a pandemic, even though the corporate office isn’t essential, then this is the job for you. If you like being told you can’t take a public holiday off work, even as a salaried employee, then this is the job for you. If you like pouring everything you have into a brand you believed in, only to have incompetent leadership who do not care about the brand, customer, or employees come in and berate you, then this is the job for you. If you want a collaborative environment, decent pay, competent leadership, a career path, and rewards for working hard, look elsewhere. The brand will soon be out of business as you no longer have a team of passionate employees or leadership that care about the brand and the customer. You have cutthroat execs that are only in it for themselves and their golden parachute, when this too fails.

    Continue reading
    11 people found this review helpful
  10. 1.0
    Former Employee

    Terrible Management

    Apr 28, 2021 - Merchandise Planner in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Aside from the management team, you are around really great people

    Cons

    Managers are incredibly dysfunctional which leads to chaos at the lower levels. Nothing gets done because directives change constantly and no one is steering the ship.

    1 person found this review helpful
Viewing 1 - 10 of 240 Reviews

ModCloth Reviews FAQs

ModCloth has an overall rating of 2.3 out of 5, based on over 254 reviews left anonymously by employees. 30% of employees would recommend working at ModCloth to a friend and 8% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, ModCloth employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at ModCloth. This rating has improved by 11% over the last 12 months.

30% of ModCloth employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ModCloth 2.4 out of 5 for work life balance, 2.6 for culture and values and 1.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ModCloth to be work life balance, coworkers, benefits and the cons to be diversity and inclusion, senior leadership, career development.

Popular Careers with ModCloth Job Seekers

JobsSalariesInterviews

Work at ModCloth? Share Your Experiences

ModCloth logo
or