Moe's Southwest Grill Reviews in Pittsburgh, PA | Glassdoor

Moe's Southwest Grill Pittsburgh Reviews

Updated September 27, 2017
7 reviews

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Pittsburgh, PA

3.3
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Approve of CEO
Moe's Southwest Grill President Paul Damico
Paul Damico
2 Ratings

7 Employee Reviews

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Pros
  • At the Moe's location I worked at, I was able to eat free food everyday (in 24 reviews)

  • Fast paced working environment with great food and a strong passion for customer satisfaction (in 14 reviews)

Cons
  • Harder work then minimum wage is worth, inconsistent management, very high employee turnover rate (in 15 reviews)

  • Low pay and a management team that lacks focus (in 12 reviews)

More Pros and Cons

  1. "First time experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Pittsburgh, PA
    Former Employee - Assistant Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Moe's Southwest Grill full-time (More than a year)

    Pros

    For being a first time manager the wage wasn't too bad with bonuses factored in.

    Cons

    55+ hours a week wasn't worth the paycheck. Most salary places only require 50 and with all the catering business that is done you are working long hours for not enough pay. Couple that with a mostly underage staff with crap work ethic and you are set up for misery

    Advice to Management

    Make sure there is always constant team work put in. Don't screw the other manager because you wanna get out early


  2. "Loved it but hated it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Pittsburgh, PA
    Former Employee - Assistant Manager in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Moe's Southwest Grill full-time (Less than a year)

    Pros

    Great food
    Great customers
    Unique experience
    Flexible hours and schedule
    Great employees/coworkers (for the most part)
    Benefits were available at the location I worked at.

    Cons

    Management and store owners let a major sexual harassment issue get brushed under the rug
    Poor attitudes among employee
    Extremely inadequate training

    Advice to Management

    Upper management, I absolutely loved this job, more than I’ve liked any other job I have had. However the store/franchisee I worked for was not great. I think upper management should maybe try checking in with as many stores as possible at least quarterly or bi-annually, and upon doing so not only talk to store owners/managers but talk to the Roadies and see how they like there jobs and what would make them like it more or what Moe’s as a whole can change.

  3. "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Pittsburgh, PA
    Former Employee - Food Service Worker in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    it was an easy job to do

    Cons

    The managers at location sucked

    Advice to Management

    stop sucking


  4. "Relatively good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Pittsburgh, PA
    Current Employee - Line Cook in Pittsburgh, PA
    Recommends
    Neutral Outlook

    I have been working at Moe's Southwest Grill part-time (Less than a year)

    Pros

    Pay was sufficient for the type of work.
    Interesting environment.
    Fast paced depending on location.

    Cons

    Tasks are extremely menial (as one would expect).
    Some may not like the culture involved - requires an outgoing personality.
    Customers can display arrogance or ignorance (as expected in the food service industry)

    Advice to Management

    Provide more incentives.


  5. "One of the best jobs I've ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pittsburgh, PA
    Current Employee - Assistant Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Moe's Southwest Grill full-time (More than a year)

    Pros

    Fun, fast paced environment. Excellent support from upper management. Casual work environment, flexible schedule, attainable bonus plans, room for career advancement.

    Cons

    Like any restaurant, you will have your stressful days.


  6. "Moe's is fast paced company with great opportunities to grow with the staff and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Pittsburgh, PA
    Former Employee - Server in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Moe's Southwest Grill full-time (Less than a year)

    Pros

    Fit well with my school schedule

    Cons

    You will have to work during the lunch and dinner hours


  7. "Good pay, but it still wasn't enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Pittsburgh, PA
    Former Employee - Crew Member in Pittsburgh, PA
    Recommends
    No opinion of CEO

    I worked at Moe's Southwest Grill part-time (Less than a year)

    Pros

    I made 8.50 an hour as a crew member, when I was making less as a manager elsewhere.
    Work was easy* it didn't take a lot of mental acuity to perform tasks.
    Fairly friendly managers and coworkers.

    ---I had a bad experience because the store I worked for was disgusting. That doesn't mean all the stores suck. I recommend finding a store that's not struggling to pass health inspections, and you'll probably be fine.---

    Cons

    *Work was physically draining and though tasks weren't difficult, there were a lot of them.
    The manager that interviewed me and hired me quit before I started working.
    This is not a job for someone with a high work ethic like me. Managers will exploit you. I had to do the bulk of the work because the managers knew I would.
    The building I worked for had barely been passing its health inspections, and it showed. The place was disgusting. No one else cleaned thoroughly on a regular basis and there was an ungodly amount of nastiness buildup everywhere. I actually saw cockroaches in the bathrooms once, and the managers just brushed it off, saying "That happens sometimes." That was where I drew the line.
    The managers were not willing to factor in my school and other job's schedule to their schedule.

    Advice to Management

    Look around your store and fix problems that you can see.
    Ask for employee feedback.
    Make sure you aren't exploiting your employees. Compensate someone if you can see that they're working harder than the others.
    If an employee doesn't listen to a single thing you say and just stands around all day complaining, FIRE THEM. Otherwise you're wasting your money paying them.
    If your establishment is constantly filthy, you're going to lose customers over time, and people aren't going to want to work for you, because they wont want to do all that extra work.


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