Moen Reviews | Glassdoor

Moen Reviews

Updated April 13, 2017
95 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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David B. Lingafelter
53 Ratings

95 Employee Reviews

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Pros
Cons
  • Work/life balance could be improved (in 5 reviews)

  • dont value hard work, management milk the clock, always in a state of confusion (in 4 reviews)

More Pros and Cons

  1. "Mechanical Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanical Engineer in North Olmsted, OH
    Former Employee - Mechanical Engineer in North Olmsted, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Moen full-time (Less than a year)

    Pros

    Great company - very friendly, collegial work environment.

    Cons

    Difficult to advance. There are some really great people to work with, but also some slackers and individuals with an ego.


  2. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in North Olmsted, OH
    Former Employee - Customer Service Representative in North Olmsted, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Moen full-time (More than 5 years)

    Pros

    Good coworkers. The break room is clean and comfortable. All the coffee you can drink. Refrigerators provided. The bathrooms work most of the time. Harassment from people waiting for the bus asking for money is a nice plus.

    Cons

    Customer service is in a separate building 2 miles from HQ. No cafeteria. Poorly stocked vending machines. If it snows the lot and sidewalk is an ice rink. The managers assign mandatory overtime every single day while they leave on time, every single day. It's maddening and poor form. Training can be good or bad depending on who is doing it. One trainer is abrasive and condescending.

    Advice to Management

    The switch to overseas manufacturing has really tarnished the image of a once great company ( a customers words ) Mandatory overtime is fine once in awhile. Overtime everyday is tiring beyond belief.


  3. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Engineer (Mechanical Engineering) in Cleveland, OH
    Current Employee - Associate Engineer (Mechanical Engineering) in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moen full-time (Less than a year)

    Pros

    They are very fair employers who are committed to doing things the right way. There is plenty of opportunity for growth at Moen.

    Cons

    Processes for product development are sometimes seen as hurdles to get over rather than checks and balances. There is also a very conservative approach and innovative ideas are not pursued often.

    Advice to Management

    There needs to be more cross departmental collaboration for a more robust product development process.


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  5. Helpful (1)

    "Former Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Olmsted, OH
    Current Employee - Anonymous Employee in North Olmsted, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Moen (More than 10 years)

    Pros

    Solid reputation from a consumer point of view
    High level of post sales service for the customer
    Largest manufacturer of faucets in North America
    Nice line ancillary products, towel bars, paper holders, grab bars, etc...

    Cons

    Going through internal change that could be detrimental to decision process - significant management changes
    High turnover rate, especially in managerial roles of sales and operations
    Perceived by customers to be difficult to work with..."Moen's way or the highway"
    FBHS ownership is heavily influencing decisions made regarding strategic direction

    Advice to Management

    Don't try to be like the competition, keep your brand differentiated
    Don't cave to the quarterly results cycle...having a bad quarter is not the end of the world but trying to continually pull forward sales to cover a soft looking quarter will eventually create a significant situation
    Stop pushing out the people that helped you get to where you are...bringing in fresh talent and perspective is good but not at the cost of losing all of the seasoned pros


  6. "Great place overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in North Olmsted, OH
    Current Employee - Senior Project Manager in North Olmsted, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Moen (More than 5 years)

    Pros

    I feel the company tries to take care of the employees with good compensation, benefits and positive work environment. Senior management is pretty sharp and generally in step with company's needs. Work-life balance is good.

    Cons

    Processes and procedures can be very bureaucratic, almost overbearing at times. There seem to be several layers of managers in the middle who bring little value to daily activities and the bottom line, spending most of their time trying to appear relevant to those above them.


  7. "Sr Demand Planning Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I worked at Moen full-time (More than 5 years)

    Pros

    Great people to work with, flexible hours and good benefits.

    Cons

    Movement within company can be challenging but not impossible

    Advice to Management

    Work on helping high potentials with guidance on career path possibilities


  8. "material stocker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Stocker in New Bern, NC
    Current Employee - Material Stocker in New Bern, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Moen full-time (More than 10 years)

    Pros

    good benefits, decent pay , paid vacation

    Cons

    no opportunities for advancement , hard work ,


  9. Helpful (1)

    "Lack of direction and organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Moen Headquarters in North Olmsted, OH
    Current Employee - Moen Headquarters in North Olmsted, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Moen full-time (More than 5 years)

    Pros

    I initially hired into a well-paying job in a stable company. The product was well known for how great it was. About the only thing left is great benefits.

    Cons

    The company has fallen apart. Great employees leave while those who should be fired immediately are kept long term.... and promoted.
    Constant change and lack of general direction....

    Advice to Management

    We don't have functioning management as the place is in constant flux.


  10. "Great people, solid company, good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sanford, NC
    Former Employee - Anonymous Employee in Sanford, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Moen full-time (More than 3 years)

    Pros

    They people working here are some of the best I've ever worked with. They genuinely care about doing a great job and baking a great part. The pay is pretty good and the bonus is very nice.

    Cons

    There were a few bad apples in the group but only one or two. They used a lot of temp labor, who only stayed with the company for less than a year, even if they were excellent workers. Hiring of good temps was almost impossible.

    Advice to Management

    Keeping doing a great job but try to hire more of the temps.


  11. "Mechanical Engineering Co-op"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanical Engineering Co-Op in North Olmsted, OH
    Former Employee - Mechanical Engineering Co-Op in North Olmsted, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Moen (Less than a year)

    Pros

    Moen is good at what they do. They have been doing faucets, bathrooms, and showers for a long time so they have a lot of knowledge. As a global company, it is one of the best product development opportunities in Northeast Ohio. I learned a lot about manufacturing/business processes of working at a larger company.

    Cons

    A lot of things were poorly organized at Moen. Some of the people had been at the company for 20+ years and did not really bring excitement and innovation to the work place. Management did not always have time for co-ops/interns. HR was a nightmare.

    Advice to Management

    Not too much to say. Invest as much as possible in the student learning experience to attract more young talent. That might change the innovation across Moen's products.


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