Mohawk Industries Reviews | Glassdoor

Mohawk Industries Reviews

Updated November 30, 2018
337 reviews

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3.2
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Approve of CEO
Mohawk Industries Chairman, President, and CEO Jeffrey S. Lorberbaum
Jeffrey S. Lorberbaum
166 Ratings

Employee Reviews

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Pros
  • "Good Pay, good work, a lot of available overtime" (in 26 reviews)

  • "Mohawk Industries has great benefits and is a wonderful place to work" (in 14 reviews)

Cons
  • "Upper management the plant manager doesn't have a clue how to run a plant" (in 21 reviews)

  • "Very little room for advancement, unless you do a lot of ass-kissing" (in 4 reviews)

More Pros and Cons

  1. "Crew leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Leader in Calhoun, GA
    Former Employee - Crew Leader in Calhoun, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mohawk Industries full-time (More than 10 years)

    Pros

    Good management honest and fair

    Cons

    Need a bigger warehouse to operate correctly

    Mohawk Industries Response

    Nov 12, 2018 – Employment Brand Manager

    Thank you for taking the time to provide us with valuable feedback which can help us improve our operations in the warehouse. Your commitment to Mohawk over the past 10+ years is truly appreciated... More


  2. Helpful (2)

    "Hr is a joke and management is very biased"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mohawk Industries full-time

    Pros

    Pay is really good
    Lots of overtime during summer
    Occasional opportunity to move up

    Cons

    When Human Resources is presented with a problem they try to cover it up rather than fix the issue
    Management is huge on favoritism
    Stressful environment

    Advice to Management

    Listen to your employees. Fix the problems. A employer that creates a positive work environment and shows their employees recognition essentially has a better company.

  3. "Great people, great products, and a bright future!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calhoun, GA
    Current Employee - Anonymous Employee in Calhoun, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mohawk Industries full-time

    Pros

    Despite being a large corporation, there's a family type feel in most departments within the company (always exceptions). Relationship-driven culture.

    Cons

    The benefits aren't the best. However, having insurance always beats the alternative! You'll need to be very engaged in order to take full advantage of the benefits.

    Advice to Management

    Acknowledge the contributions of top performers. Make sure high potential employees don't get lost in the shuffle.


  4. "Cash Applications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Applications Specialist in Dallas, TX
    Former Employee - Cash Applications Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mohawk Industries full-time (More than 3 years)

    Pros

    Great team and fast paced. You are applying to be part of a family. Will always look out for you.

    Cons

    Being in the credit department you would have a few weekends to work.

    Mohawk Industries Response

    Nov 12, 2018 – Employment Brand Manager

    Thank you for your feedback! We are glad to hear that you enjoy being part of the Mohawk family with your teammates who are always looking out for each other.


  5. "Has its ups and downs like any company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in Danville, VA
    Current Employee - Production Manager in Danville, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mohawk Industries full-time (More than 10 years)

    Pros

    Great people and laid back

    Cons

    Management tries to direct instead of lead

    Advice to Management

    Let the people run the operation

    Mohawk Industries Response

    Nov 12, 2018 – Employment Brand Manager

    Thank you for taking the time to share. We encourage you to share any ideas you have that can help us improve your employee experience with us. You can have an open dialogue with your Manager and/or... More


  6. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chatsworth, GA
    Former Employee - Customer Service Representative in Chatsworth, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Mohawk Industries full-time (More than 3 years)

    Pros

    Work from home

    Co-Workers are great

    Work life balance is perfect

    Cons

    Upper management is a joke.

    Company is in a decline in service and management.

    The company barely cares about their employees.

    Health insurance is pointless and horrible I’d rather have peach care.

    Advice to Management

    Trust more into your employees, give more of a incentive or a bonus to equal the work load or a raise. People have lives, give more back to the mothers that work there rather than giving points for absence when they have to go to the doctor.


  7. "Account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Mohawk Industries full-time

    Pros

    Great co-workers in the local market. My Regional Vice President is very supportive. Good selling tools

    Cons

    Senior management is very disconnected. Poor corporate culture and currently experiencing a very high turnover.

    Advice to Management

    Put employees first.

    Mohawk Industries Response

    Nov 12, 2018 – Employment Brand Manager

    Thank you for taking the time to share. We encourage our employees to share any ideas that can help us improve their employee experience with us. As we continue to grow at an astronomical rate within... More

  8. "Good place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Middleburg Heights, OH
    Current Employee - Truck Driver in Middleburg Heights, OH

    I have been working at Mohawk Industries full-time (More than 3 years)

    Pros

    Benefits,Pay, Newer equipment, Dedicated routes

    Cons

    Family time
    Always want you to work more

    Advice to Management

    Let your employees enjoy their day off


  9. "Lots fo travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mohawk Industries full-time

    Pros

    it was a good sales experience, cold calling etc

    Cons

    Lots of travel and they track you via the ipad they give you

    Advice to Management

    stop micro managing


  10. "Not a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Extrusion Operator in Dalton, GA
    Current Employee - Extrusion Operator in Dalton, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mohawk Industries full-time (Less than a year)

    Pros

    Good pay and benefits.
    Good employees.

    Cons

    Poor Work/Life Balance. My department intentionally runs short and works mandatory OT every single week. I've been there 3 months and they still come into the pre-shift meeting saying, "need 2 a day for off-days." Considering I worked at Shaw doing the same exact job on the same exact number of lines and never once heard Mandatory OT, it is getting a little old. People have lives. Always worrying if you are gonna be stuck with OT halfway through your last day is not a great feeling.

    Also, poor safety care. An aspirator jumped back and broke my nose. I had 2 plant nurses tell me it wasn't broken, on 3 different occasions. Day it happened, 2 days later, a week later. So, I never went to the doctor because I trusted 2 different nurses who have been doing it for 10-15+ years. Come to find out it was/is broken, after I went to the nurse a 4th time. She finally asked if I'd like to see a doctor.

    So now its been past the 14 day period for them to re-set it, and I'm just left with a banged up nose rest of my life. I went and saw a specialist for him to tell me he cant do anything, and I haven't heard anything from them since. So, I guess I'm just stuck with it. It makes me really want to quit but I need another job lined up before I quit. All they had to do was recommend X-rays, or at least not tell me it wasn't broken, and I could have had it fixed no problem and been ok. But they worried about a lost-time recordable instead of my well-being. So I can't get out of this place fast enough. What happens if I get hurt again or more serious? i mean having a broken nose is serious enough, but it had that feeling of keeping me from going to the doctor at all costs feel.

    So I personally cannot recommend working at Mohawk. Its not safe, they don't care about you, and they will use you up and leave you hung out to dry, like my nose. If I didn't think it would affect my standing at other companies in the same field(like Shaw), I'd get a lawyer. But, I'd like to work in the carpet industry and don't want a Worker's Comp court case affecting my other opportunities.

    I don't see myself being there much longer.

    Advice to Management

    Care more about your employees. There is no reason I should have been told my nose wasn't broke by 2 different nurses. I shouldn't go into work worrying about being stuck with Mandatory OT every single day because they intentionally run short.

    Mohawk Industries Response

    Nov 12, 2018 – Employment Brand Manager

    Thank you for taking the time to write a review of your experience with Mohawk. We are sorry you had a negative experience. Keeping our employees safe is our top priority. We are always looking for... More