Mohegan Sun at Pocono Downs Reviews | Glassdoor

Mohegan Sun at Pocono Downs Reviews

Updated Aug 10, 2019

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Found 55 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
57%
Approve of CEO
Mitchell Grossinger Etess
17 Ratings
Pros
  • "Free food in the cafe is a nice perk as well(in 7 reviews)

  • "Great place to work for friendly staff plenty of opportunities to grow and expand your skills(in 4 reviews)

Cons
  • "long hours, get stuck doing dumb tasks, your managers are terrible and know nothing(in 4 reviews)

  • "Decrease in the amount of full time employees(in 3 reviews)

More Pros and Cons
  1. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Back of House 

    I have been working at Mohegan Sun at Pocono Downs full-time for more than a year

    Pros

    Great atmosphere and benefits including free lunch and other perks

    Cons

    Long hours, pay is not in line with market

    Mohegan Sun at Pocono Downs2019-04-04
  2. "Good Environment"

    StarStarStarStarStar
    Current Employee - Housekeeper 

    I have been working at Mohegan Sun at Pocono Downs part-time

    Pros

    Free lunch, air conditioned rooms, friendly coworkers, can make tips, overall a decent place to work.

    Cons

    Pay rate not ideal for the amount of work you have to do.

    Mohegan Sun at Pocono Downs2019-08-10
  3. "Cage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cage Cashier 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mohegan Sun at Pocono Downs full-time for more than 10 years

    Pros

    Fun place to work at

    Cons

    Nights and weekends are required for most positions. It's the entertainment business.

    Advice to Management

    None

    Mohegan Sun at Pocono Downs2019-07-21
  4. "Never Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Wilkes-Barre, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Mohegan Sun at Pocono Downs part-time for more than 5 years

    Pros

    They feed you ,but it was five years of the same thing ..over and over. A few and I mean few, really good , fair managers . Some where a gem and i was happy to be in their pit and know that they had my back.

    Cons

    From the department manager to the pit bosses it's literally a crap shoot! The dept. manager could not make eye contact or speak to you or listen without looking away and seeming like he could care less. The pit bosses were either great or awful. the floor supervisors were the same . Some had you feeling that you were all playing on the same team and some made you feel like you should have never been picked for the team...

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    Advice to Management

    Management training !! So wrong to call an employee by their last name. It's not the military. Learn to do coaching and correctives. Tell employees about opportunities to be better rather then insult them and talk down to them. Read the book Lead with love and try some servant leadership. Give them the vacations they request and stop treating your people like animals.

    Mohegan Sun at Pocono Downs2019-07-27
  5. "Chef/Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Mohegan Sun at Pocono Downs full-time for more than 3 years

    Pros

    Met some good people

    Cons

    Totally unprofessional. Too much expected for little pay.

    Mohegan Sun at Pocono Downs2019-05-23
  6. "Great place to work for young college kids or older retirees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dual Rate Supervisor in Plains, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mohegan Sun at Pocono Downs full-time for more than 8 years

    Pros

    The job is very easy and can be fun at times. Its a decent salary for this area and for what you are doing. Good health care benefits, Easy and no explanation needed call off system.

    Cons

    No sense of purpose. Same people everyday doing the same things. Gimmicky customer service strategies, 1.5% 401k match. Feet hurt from standing all day on concrete floor with no mat.

    Advice to Management

    Get the dealers work mats! It is a concrete floor and the orthopedic mats would be a tremendous moral boost.

    Mohegan Sun at Pocono Downs2019-05-21
  7. "Mohegan Sun"

    StarStarStarStarStar
    Current Employee - Table Games Dealer in Plains, PA

    I have been working at Mohegan Sun at Pocono Downs full-time for more than 8 years

    Pros

    Great place to work. Lots of Benefits.

    Cons

    None that i can think of...its a great place to work.

    Mohegan Sun at Pocono Downs2019-01-26
  8. "Table games dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mohegan Sun at Pocono Downs

    Pros

    Couldn't think of one if i tried.

    Cons

    Inconsistent application of rules. Constant negativity from management. $0.12 per hr raises.

    Mohegan Sun at Pocono Downs2019-02-13
  9. "I advise against working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plains, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mohegan Sun at Pocono Downs full-time for more than 3 years

    Pros

    Benefits, if you can somehow become fulltime.

    Cons

    Poor wages: Most positions starting wage (outside of those that are tip based) are below 10.50/hr. Takes forever to start: got a month of time to waste before you're able to even start working while waiting on your state specific license? Upper management doesnt care how understaffed most positions are, creating more work to the point which leads to high turnover.

    Advice to Management

    Pay a decent wage and you might keep what little good and hard working people remain. Go department to department and see what they have to go through while you sit comfortably and are ignorant to those who work their butts off in understaffed departments. It's because of that ignorance that those departments will never be fully staffed because you don't care and allow the same practices and wage issues to go on, fueling...

    Show More
    Mohegan Sun at Pocono Downs2019-01-11
  10. "Like a High School"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Mohegan Sun at Pocono Downs full-time

    Pros

    Decent Tips. Not much more.

    Cons

    Chatty Staff. Poor management. Mohegan High.

    Mohegan Sun at Pocono Downs2019-01-09
Found 55 reviews