Molina Healthcare Reviews | Glassdoor

Molina Healthcare Reviews

Updated March 20, 2017
101 reviews

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101 Employee Reviews

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Pros
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More Pros and Cons

  1. "CM"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits and lots of free food.

    Cons

    Drama filled environment and high turnover rate

    Advice to Management

    Please speak to your people and be kind.


  2. Helpful (3)

    "Can be difficult to advance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor Case Management in Albuquerque, NM
    Current Employee - Supervisor Case Management in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Molina Healthcare full-time (More than 8 years)

    Pros

    Molina has lots of opportunities to expand and grow. Molina is always growing and expanding nationally. The company was founded on the principals of helping those in need.

    Cons

    Unfortunately, it is usually about who you know and senior leadership makes plans for employees that do not always correlate with the employees career goals. Senior leadership will stop promotions or transfers to other departments if you are really needed where you are, however, if you become a "problem" they will help you get promoted out of a team. Very counter intuitive.
    Sometimes management that is hired from another company will begin filing ALL of their positions with former employees of the company they came from, regardless of qualified Molina applicants.

    Advice to Management

    Personal feelings of favoritism or prejudice need to be left at home. Build a management staff that has shown they can rise above this, it starts with the Plan President.
    Promoting from within should be a priority.


  3. Helpful (4)

    "Horrible managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor
    Former Employee - Call Center Supervisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Molina Healthcare full-time (More than 3 years)

    Pros

    The overall mission of the company.

    Cons

    The inexperienced, downright stupid management led by a director who allows all her friends to become part of the leadership team. These people can't spell let alone strategize. The contact center leadership needs to be cleared out and start anew.

    Advice to Management

    Career opportunities should be based on skill/talent not who you share drinks with at happy hour.


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  5. "case management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Molina Healthcare full-time

    Pros

    benefits are great but a lot of sitting talking on phone and on the computer peers are okay but it seems hard to move up ladder
     weekends /holidays off

    Cons

    a lot of sitting on the phone, co-workers okay need more laughter
    no lattes near have to get before coming in - hard to move up ladder

    Advice to Management

    need more laughter
    hire some new people with different skills like ones that need experience so that each can learn from each other offer incentives to move up ladder


  6. Helpful (1)

    "Behavioral Healthcare Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great team I worked with. Great entry level position that start your resume.

    Cons

    Very strict on taking breaks and lunchtime. Very redundant position of doing the same thing over and over again. Was very bored with my position. Counted the minutes and seconds for 5pm.

    Advice to Management

    Be more flexible with breaks. Create more room for growth for employees (which may has changed since I worked here)


  7. Helpful (1)

    "Provider Contracts Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Molina Healthcare full-time (Less than a year)

    Pros

    Really tries to do unique things for their employees like luncheons and popcorn

    Cons

    Management was unorganized. Barriers when applying for an internal position.


  8. Helpful (2)

    "Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Hamilton, NJ
    Former Employee - Claims Processor in Hamilton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Molina Healthcare (Less than a year)

    Pros

    Met some nice folks looking to make ends meet like everyone else. Fun things every week to participate in. The pay was okay. Orientation in California was a nice treat.

    Cons

    Management was often rude and deceitful. Attendance policy was awful. Unrealistic quartly goals that affected your pay raise and qualification for a bonus. Lack of consistency in work. Had nearly a whole entire section of workers in a windowless small storage room filing papers they werent responsible for when out of work. Human Resources was useless. Employee turnover was ridiculous.

    Advice to Management

    Instead of e-training modules and goals for subordinate workers send management to a communications 101 class. Last but not least, take care of your people.


  9. Helpful (1)

    "Mixed review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fairly good benefits, and working conditions

    Cons

    management chaos and intrigue are rampant


  10. Helpful (1)

    "Discrimination"

    Star Star Star Star Star
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Molina Healthcare as a contractor

    Pros

    It's a good organization with excellent benefits, most of the people are genuine. It's a good place to learn if you don't know that line of business.

    Cons

    They are very discriminating with certain aspects of people. Per the State of Washington Department of Labor & Industries, victims of domestic violence are supposed to be protected in the workplace when they have to leave to handle issues from their situation. The location in Bothell, WA did not take heed to my situation even when I provided them with my orders of protection from two different states, and the information from the L & I department. So now, I no longer have a job because I was discriminated against for having been a victim. It's ironic as there are many members that call in that are victims and we go above and beyond to assist them. However, when it comes to their own employees, no, it's not acceptable in the workplace. So yet again, still a victim.

    Advice to Management

    You should really follow state guidelines and treat a person better who has been in situation such as domestic violence.


  11. "Member Service Rep l"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative L Located Hughes Wy in Long Beach, CA
    Former Employee - Member Service Representative L Located Hughes Wy in Long Beach, CA

    Pros

    Good hours & pay is not bad for starters & benefits,

    Cons

    Micro-management company, they hired supervisor without any background in Healthcare call center exp.

    Advice to Management

    Need to hire Supervisor internal within the company & with Healthcare call center background exp, instead of hiring outsider off the street.



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