Molly Maid Reviews | Glassdoor

Molly Maid Reviews

Updated January 7, 2018
115 reviews

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2.8
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David G. McKinnon
34 Ratings

115 Employee Reviews

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Pros
  • pay is good at times even though it kills you trying to make it (in 4 reviews)

  • No weekends, daytime hours, use of company vehicle and not your own (in 6 reviews)

Cons
  • it's pretty much minimum wage unless you half do the job to complete all of your assignments for the day to get decent pay check (in 10 reviews)

  • No benefits, low pay for alot of hard work (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good work, steady work, but hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Molly Maid full-time

    Pros

    Most of the people are nice, friendly and work hard. Mon - Fri 8am to 5pm. no weekend - unless you want it. good pay. Most customers are very nice and appreciate our work. boss brings breakfast every friday.

    Cons

    Some days it is hard work. if you are not in shape you will be after a couple weeks. Schedule sometimes changes so you can't plan to leave early or you get to leave early if customer cancel and they don't have another house.

    Advice to Management

    Try to get customers to stay on a schedule and not cancel so we can keep the same schedule each week.


  2. "ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molly Maid full-time

    Pros

    Keeps you busy, friendly people

    Cons

    Pay not enough for amount of physical activity

  3. "LIES"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Molly Maid full-time

    Pros

    usually done with the day by 4pm

    Cons

    the ad is a huge lie. you will never make between $300 -$400 a week

    Advice to Management

    if the ad was not such a huge lie, and you had benefits, maybe you would keep some people


  4. Helpful (3)

    "The place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - House Cleaner in Chesapeake, VA
    Current Employee - House Cleaner in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Molly Maid full-time (Less than a year)

    Pros

    From working retail over 4 years to working at Molly Maid as a housekeeper. Best decision i have made, we do not get off any later than 6 off weekends, the staff is amazing! The smile i see on customers after cleaning a home is amazing and means a lot to me and that is what Molly Maid strives for! This is one job i am happy to have applied!

    Cons

    i do not have any cons.

    Advice to Management

    Keep up the amazing work you all! Diana, Rich, Nichole, and LaRisa care for each and every staff member.


  5. Helpful (1)

    "Learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Molly Maid part-time

    Pros

    Weekly pay
    No weekends
    Mostly dayturn hours

    Cons

    Inconsistent wages
    Inconsistent hours
    Being on call
    Occasional unrealistic customer expectations
    Not paid for drive time

    Advice to Management

    Be more direct on wages upon employment offer. Some days you don't even earn minimum wage! I wouldn't have wasted my (or the company's) time as the pay is too low.


  6. Helpful (1)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Staff in Chesapeake, VA
    Current Employee - Office Staff in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Molly Maid full-time (More than 5 years)

    Pros

    The owners are very fair. They reward good behavior and give plenty of incentives. Community involvement is above amazing.

    Cons

    This isn't a glamorous job, but rewarding if you are willing to put in the work!

    Advice to Management

    Keep caring and thank you for treating everyone equally!


  7. "If you don't mind a changing schedule or cheap cleaning supplies go for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Professional Clerk
    Former Employee - Professional Clerk
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Molly Maid full-time (Less than a year)

    Pros

    Benefits given
    Opportunity to make tips
    Most co-workers are really nice
    Paid training
    Customers occasionally recognize your hard work and leave a review or tip you extra
    With enough hard work you could advance in this job

    Cons

    Changing schedule ( sometimes twice a week)
    Cheap cleaning supplies
    Almost 10% taken out of every check
    Really picky and sometimes unruly customers
    Co-workers that don't show you have to pick up slack for
    Have to dress warmly during cold season

    Advice to Management

    I had a woman make intentional scuff marks with her shoes on her floor after we cleaned so we would clean it again for free. I had photos before and after to protect myself and management did nothing. The satisfaction of the customer is important however, you will lose respect of employees. I don't think each office should take on so many customers that outweigh the number of employees. The routes given should also be designed to save time and gas.

  8. "They pay really low and never give you 40 hours a week."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maid in Fort Lauderdale, FL
    Former Employee - Maid in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Molly Maid full-time (More than 5 years)

    Pros

    They hire you on the spot to start the next day.
    Payday is every Friday.
    They provide you with all the supplies.

    Cons

    Few hours to clean huge houses.
    Never gives you 40 hours or more of work.
    Cars are old and dirty.
    No schedule flexibility.
    No breaks to eat or drink.
    They make you pay for your background check and uniform.
    They make you clean the office every Friday!

    Advice to Management

    Increase pay and give extra time for large residences.


  9. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Molly Maid full-time

    Pros

    I have learned a lot about managment, time managment, self motivation.

    Cons

    Absolutely no benifits. The pay in managment.

    Advice to Management

    N/a


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Molly Maid full-time

    Pros

    I love not working nights or weekends. We get holidays off.
    Company cars. I don't have to wear out mine.
    Great work environment. I love my coworkers and the office is supportive.
    I love the customers! Tips, especially during the holidays!
    They hold a high standard. Maybe a CON for a slacker :D

    Cons

    This is hard work!
    They are strict on attendance.


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