Molly Maid Reviews | Glassdoor

Molly Maid Reviews

Updated May 26, 2017
93 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
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David G. McKinnon
26 Ratings

93 Employee Reviews

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Pros
  • The only Pro I can think of is a Company Car and that is only if you will be a Route Manager (in 4 reviews)

  • I liked that we had backup in the office if we were lost or confused and that we got to use company cars (in 4 reviews)

Cons
  • High demanding for little (minimum-wage) pay (in 9 reviews)

  • No benefits, low pay for alot of hard work (in 7 reviews)

More Pros and Cons

  1. "Maid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phenix City, AL
    Former Employee - Anonymous Employee in Phenix City, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Molly Maid full-time (Less than a year)

    Pros

    Good hours
    Supplies provided
    Made connections

    Cons

    Gross houses
    Bugs
    Minimal pay for amount of work

    Advice to Management

    Pay better


  2. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Farmington, CT
    Current Employee - Team Leader in Farmington, CT
    Recommends
    Positive Outlook

    I have been working at Molly Maid full-time (More than 3 years)

    Pros

    Great teamwork great pay

    Cons

    Alot of bending stretching and movement


  3. "House cleaner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne, FL
    Former Employee - Anonymous Employee in Melbourne, FL
    Doesn't Recommend

    Pros

    House cleaning is an easy and laid back job, this job also taught me things I did not know before about cleaning and I was able to bring those skills into my own house cleaning service.

    Cons

    Management at the time I worked there was horrible, very rude and petty. They also took $3 out of our commission PER HOUSE for gas, and there were times where the owner did not have gas cards for us, so some cleaners had to put in their own money into the company car to get to the homes we had to clean.

    We were expected to be at the office 30 minutes early to fold towels and fill up supplies, unpaid since we only got paid by the house we cleaned. Team leaders would steal tips from other maids if the maids were new.

    Commission pay meant sometimes we made less than min wage if the house was really big (mansions) but not priced high enough. They were too cheap to send a team of more than 2, which meant we spent longer in those homes for less pay. In general the commission pay was not enough to make a livable wage because of the small team sizes.

    Advice to Management

    Supposedly there is new management since I've worked there. Just don't lower yourselves to operating the business how it was in 2012, don't be cheap and immature like the previous managers were!


  4. "Love my customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Manager in Detroit, MI
    Current Employee - Route Manager in Detroit, MI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Molly Maid part-time (More than 3 years)

    Pros

    Decent pay, my regular customers are awesome

    Cons

    Horrible management. They need to perform background checks on new hires, they claim they do, but clearly do not

    Advice to Management

    Need better equipment, need cars fixed, hire better employees


  5. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maid in Phenix City, AL
    Former Employee - Maid in Phenix City, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Molly Maid part-time (More than a year)

    Pros

    Flexibility and home on the weekend.

    Cons

    Can't move up in the company.

    Advice to Management

    Keep treating employees great.


  6. "Housekeeping,caregiver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Fort Lauderdale, FL
    Former Employee - Housekeeper in Fort Lauderdale, FL
    Recommends
    Positive Outlook

    I worked at Molly Maid full-time (More than 3 years)

    Pros

    Amazing feeling to help someone

    Cons

    That I had to stop working because the company moved

    Advice to Management

    Patience


  7. Helpful (1)

    "General Assistant office, Richardson location."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Office Assistant in Richardson, TX
    Former Employee - General Office Assistant in Richardson, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Molly Maid full-time

    Pros

    Office manager Martin and Lynda are very professional to work with. Quite office, bonus money a plus. Monday thru Friday job.

    Cons

    No benefits, the owner Dennis who is selling out to an UK investor has not divulged the news to his employees (Martin and Lynda and cleaning ladies ) or so he believes they are clue less that he is selling the business and has not altered his employees. His 8 year partner is quitting in January because the owner could not even have the courtesy to tell him he is selling out. They found out and I was given notification that we would or would not have a job by end of January as soon as take over. Dennis the "owner" or seller has a nasty temper you cannot reason with the man very unprofessional does not even know what "WiFi is or a USB. He is around late 60's cannot get with the program. He has no professional experience on how to conduct relationship with his subordinates when he is mad, even when you offer an explanation and apologize. These employees are going to be better off with the new owner than with him. I had to walk out on my second day of work . Typical ignorant stubborn senior man who has no concept of running a business employees no wonder they have had a high turn around of this position on craigslist every year, if you notice thee pattern. I was wondering why. Well know I know.

    Advice to Management

    Management is awesome, owner Dennis and Sandy you need to retire!! You have not concept of running a business.


  8. "maid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maid in Houston, TX
    Former Employee - Maid in Houston, TX

    Pros

    clean home can be fun sometimes

    Cons

    cleaning homes is not very fun


  9. "Working for Molly Maid"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Maid(Driver) in Farmers Branch, TX
    Former Employee - Maid(Driver) in Farmers Branch, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    Best reasons to work for Molly Maid: Weekly Pay, occasional generous tips and building a relationship with clients.

    Cons

    Downsides of working for Molly Maid: Long hours of work without good pay. Income not steady. Some bad weeks some.good weeks. Doesn't pay employees for time commuting from client to client. Must do work without pay( cleaning equipment and vehicle).

    Advice to Management

    Pay your girls more money!!! After all, there wouldn't be a Molly Maid without the hard working maids that keep customers satisfied.


  10. Helpful (4)

    "maid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Recommends

    I worked at Molly Maid part-time (Less than a year)

    Pros

    nice people and co-workers. flexible schedule allowed me to care for my parents. personal satisfaction I felt when I did a good job for our customers

    Cons

    Clients can be demanding about things that are not really a big deal. Sometimes I had to travel too far to do a job.

    Advice to Management

    treat the staff well and understand that they have lives too. be patient with new people and train them to be the best they can be


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