Moma Reviews | Glassdoor

Moma Reviews

Updated November 14, 2018
63 reviews

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2.8
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Glenn D. Lowry
26 Ratings

Employee Reviews

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Pros
  • "Great people and working space, you could meet other interns who came from all over the world" (in 6 reviews)

  • "Collaborative colleagues, great benefits, community driven, inclusive" (in 5 reviews)

Cons
  • "Little room for growth, no weekends off, no holiday time off" (in 4 reviews)

  • "low pay by any standards, museum doesn't seem to understand how hard their employees work and can be abusive at times" (in 4 reviews)

More Pros and Cons

  1. "Supportive Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Collaborative colleagues, great benefits, community driven, inclusive

    Cons

    Bureaucratic issues that come along with any large institution, structure of teams/roles can limit availability of promotions


  2. Helpful (1)

    "Exhibitions Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Moma full-time

    Pros

    Diversity of projects and learning

    Cons

    Long hours and minimal salary

  3. Helpful (1)

    "Guest Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Moma full-time

    Pros

    The only pros are the benefits and that there will eventually be paid time off.

    Cons

    Working at MoMA was one of the worst decisions I have ever made. The environment was terrible. Gossiping and petty feuds between guest assistants is rampant. It seems like they are trying to get each other fired. There is a strict seniority policy among them and new employees will get the brunt of it. The senior employees seem to hate the job at take it out on the newer employees. You are treated like a second-class employee by all the other museum departments. The work is draining and the treatment by management is degrading.

    Advice to Management

    Don't lie during the interviews about advancement opportunities.


  4. "Bookstore Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY

    I worked at Moma part-time (More than a year)

    Pros

    Great people
    Great benefits
    A beautiful, exciting place to work with discounts on good art books, interesting gifts

    Cons

    Christmas time got insanely busy


  5. Helpful (1)

    "Front of House Staff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Moma full-time

    Pros

    great Museum, lots of perks with MoMA ID, amazing health benefits, company culture within departments is very supportive between non-management staff.

    Cons

    low pay by any standards, museum doesn't seem to understand how hard their employees work and can be abusive at times. Management can be manipulative; asks for you to do a project and takes credit.

    Advice to Management

    Keep it professional. If you can't be transparent don't pretend you're everyone's best friend. Also, pay for what you want. If you want A+ service from staff, support raises and pay increases.


  6. Helpful (1)

    "Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Moma full-time

    Pros

    Benefits, some of the workers

    Cons

    No Procedures, horrible management, no training or support

    Advice to Management

    QUIT


  7. "associate conservator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Moma full-time (More than 5 years)

    Pros

    the museum is in a great location, has an amazing collection, wonderful colleagues, and generous resources

    Cons

    the institution is large and bureaucratic, and has some archaic policies and procedures that are hard to change

  8. Helpful (1)

    "Great collection, shoddy management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Moma full-time (More than a year)

    Pros

    Good benefits for full-time employees, including vacation days and healthcare
    Subsidized cafeteria
    People are smart, passionate about what they do

    Cons

    Incredibly low pay (though somewhat par for the course of the art world)
    Long hours
    No formal review and very slow promotion system
    Inaccessible management
    Low morale

    I know this looks like a disgruntled former employee (and perhaps it is) but I was amazed in turns by how toxic the company culture could be. This was my first foray into the art world and wonder if it's a reflection of the broader sector, or this really is just an institution that disregards its employees.

    Advice to Management

    Treat your junior employees better! The fact that there's a 40X difference between senior and junior staff is astounding. MoMA also hires a lot of contract employees, who have little stability.


  9. Helpful (1)

    "Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Moma full-time (More than 5 years)

    Pros

    Excellent benefit package. Many good people (family atmosphere)

    Cons

    Poor Management, to many clicks!

    Advice to Management

    A company that has been est, over 85 years should have directives and procedures to train employees there is much talent within those walls, encourage this!


  10. "front lines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Moma full-time

    Pros

    working with a living artist

    Cons

    the pay is low compared to other institutions.