Moma Reviews | Glassdoor

Moma Reviews

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Found 65 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
35%
Recommend to a Friend
23%
Approve of CEO
Glenn D. Lowry
26 Ratings
Pros
  • "Great people and working space, you could meet other interns who came from all over the world(in 6 reviews)

  • "Collaborative colleagues, great benefits, community driven, inclusive(in 5 reviews)

Cons
  • "Little room for growth, no weekends off, no holiday time off(in 4 reviews)

  • "low pay by any standards, museum doesn't seem to understand how hard their employees work and can be abusive at times(in 4 reviews)

More Pros and Cons
  1. pretty nice company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate 

    I worked at Moma full-time

    Pros

    good environment, great place to work at

    Cons

    heavy hours, didnt learn that much

  2. Helpful (2)

    Prestigous Title but Terrible Job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visitor Services Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Moma full-time for more than 6 years

    Pros

    The space is beautiful, no denying the magnificence of the museum's collection. Most of the coworkers are cool/art-minded. Decent benefits.

    Cons

    Seemed almost punitive to young (under 40) people. Low pay, poor structure. No opportunity for promotion or raise. Higher management positions look down on the front-end workers. Frequently the members are vicious, nasty snobs. Erratic schedule that changes weekly. Impossible to get time off. Yes, they offer decent benefits but good luck ever actually being allowed to take time off. Weekends and holidays are required,...

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    Advice to Management

    Pay front end staff a living wage. Offer promotions and raises commensurate with quality of work. Get off your high horse, we all work together and only a few of us are millionaires.

  3. Supportive Environment

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Moma

    Pros

    Collaborative colleagues, great benefits, community driven, inclusive

    Cons

    Bureaucratic issues that come along with any large institution, structure of teams/roles can limit availability of promotions

  4. Helpful (1)

    Exhibitions Manager

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Moma full-time

      Pros

      Diversity of projects and learning

      Cons

      Long hours and minimal salary

    • Helpful (3)

      Guest Assistant

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Moma full-time

      Pros

      The only pros are the benefits and that there will eventually be paid time off.

      Cons

      Working at MoMA was one of the worst decisions I have ever made. The environment was terrible. Gossiping and petty feuds between guest assistants is rampant. It seems like they are trying to get each other fired. There is a strict seniority policy among them and new employees will get the brunt of it. The senior employees seem to hate the job at take it out on the newer employees. You are treated like a second-class employee...

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      Advice to Management

      Don't lie during the interviews about advancement opportunities.

    • Bookstore Sales Associate

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Brooklyn, NY

      I worked at Moma part-time for more than 2 years

      Pros

      Great people Great benefits A beautiful, exciting place to work with discounts on good art books, interesting gifts

      Cons

      Christmas time got insanely busy

    • Helpful (1)

      Front of House Staff

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Disapproves of CEO

        I have been working at Moma full-time

        Pros

        great Museum, lots of perks with MoMA ID, amazing health benefits, company culture within departments is very supportive between non-management staff.

        Cons

        low pay by any standards, museum doesn't seem to understand how hard their employees work and can be abusive at times. Management can be manipulative; asks for you to do a project and takes credit.

        Advice to Management

        Keep it professional. If you can't be transparent don't pretend you're everyone's best friend. Also, pay for what you want. If you want A+ service from staff, support raises and pay increases.

      • Helpful (1)

        Security

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Moma full-time

        Pros

        Benefits, some of the workers

        Cons

        No Procedures, horrible management, no training or support

        Advice to Management

        QUIT

      • associate conservator

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in New York, NY

        I have been working at Moma full-time for more than 6 years

        Pros

        the museum is in a great location, has an amazing collection, wonderful colleagues, and generous resources

        Cons

        the institution is large and bureaucratic, and has some archaic policies and procedures that are hard to change

      • Helpful (1)

        Great collection, shoddy management

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in New York, NY
        Doesn't Recommend
        Positive Outlook
        No opinion of CEO

        I worked at Moma full-time for more than 2 years

        Pros

        Good benefits for full-time employees, including vacation days and healthcare Subsidized cafeteria People are smart, passionate about what they do

        Cons

        Incredibly low pay (though somewhat par for the course of the art world) Long hours No formal review and very slow promotion system Inaccessible management Low morale I know this looks like a disgruntled former employee (and perhaps it is) but I was amazed in turns by how toxic the company culture could be. This was my first foray into the art world and wonder if it's a reflection of the broader sector, or this...

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        Advice to Management

        Treat your junior employees better! The fact that there's a 40X difference between senior and junior staff is astounding. MoMA also hires a lot of contract employees, who have little stability.

      Found 65 reviews