Momentum Reviews | Glassdoor

Momentum Reviews

Updated February 22, 2018
17 reviews

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3.3
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Bill Fox
7 Ratings

17 Employee Reviews

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  1. "Not perfect but about as good as it gets."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Nashville, TN
    Current Employee - Solutions Engineer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Momentum full-time (More than 5 years)

    Pros

    I have a flexible work schedule & very approachable management that cares about the employees. The benefits are good and I couldn't really imagine working anywhere else. This is my family!

    Cons

    Sometimes we grow too fast and its all hands on deck but then it stabilizes again. Our employees care too much, work too hard, and love the customers way more than they should!

    Advice to Management

    Trust the Process


  2. "Technical Support Tier 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Technical Support Representative In Cartersville, GA in Cartersville, GA
    Former Employee - Tier I Technical Support Representative In Cartersville, GA in Cartersville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Momentum full-time (More than 3 years)

    Pros

    Great co-workers, Benefits were okay but have seen better at other companies for the same type of job. A few of the past supervisors were great.

    Cons

    The pay was was pathetic and when ever it was brought up, was always told "It's the location"... they tend to forget that not everyone lives in Bartow County. Poor leadership, sloppy documentation and ideas were swept aside. Get ill, have medical issues, then forget it. Favoritism is, was rampant. Too many bosses even though some were not but acted like they were. An outage somewhere with some company that was supported, that broadband company would post on their Facebook on when they expected to be up and running, but we couldn't tell the customer that... go figure. Not sure why this call center is still running as they cannot keep good employees. They also put more emphasis on how long you were on the phone than whether you fixed the customer's problem or not. There were many days when too many calls came in and not enough people to handle the volume. Bottom line for me, worst job I had ever had.

    Advice to Management

    Get the processes up to par that is understandable... give better raises and care about your employees, otherwise, the call center will eventually cease to exist.

  3. "Tier 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were no pros unfortuntely

    Cons

    Management, systems, benefits, pay, really pick anything


  4. "Telecom Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Momentum full-time

    Pros

    Great Health Insurance, benefits and PTO. Growing company.

    Cons

    pay is below average for the position but is relative for the area. you may not get the hours you want to work due to shift bids.


  5. "Laborer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laborer in Killbuck, OH
    Current Employee - Laborer in Killbuck, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Momentum full-time (More than a year)

    Pros

    No drama between coworkers because of the size of the company (5-6) people. Flexible hours.

    Cons

    Disorganization because of growing pains within the company.

    Advice to Management

    Make sure clear lines of communication are built. Error on the size of over communication rather than too little.


  6. "Momentum great for getting training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Momentum full-time

    Pros

    Great Benefits, Great for Entry to industry,

    Cons

    Low pay, Inadequate pay, Career Ceiling

    Advice to Management

    Pay your employees better, Offer real career advancement opportunities, Offer better raises then 2% yearly


  7. "techeq"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    love it love i it love it

    Cons

    I have nothing bad to say

    Advice to Management

    no advice

  8. Helpful (2)

    "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very poor company ! No benefits ! Have you work 7 days a week. Who can do that without job burn out !! Never again never work for this lousy company !!
    They SUCK !!!!!!!!

    Cons

    This is a horrible company !!

    Advice to Management

    FIRED YOU ALL. AND SHUT DOWN YOUR COMPANY !!!!


  9. Helpful (1)

    "Momentum Camps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leader in San Antonio, TX
    Former Employee - Leader in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Momentum part-time (Less than a year)

    Pros

    David Turpin is extremely personal and has incredible connections. You feel like you are making a difference in the students' lives everyday.

    Cons

    It has only been around for a year and a half, but steadily growing


  10. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Cartersville, GA
    Former Employee - Customer Service Supervisor in Cartersville, GA
    Neutral Outlook
    No opinion of CEO

    I worked at Momentum full-time (More than a year)

    Pros

    Great people with a very value enriching product.

    Cons

    The pay is not within nationwide corporate standards.


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