Monarch Investment and Management Group Reviews
74% would recommend to a friend
(259 total reviews)
Bob Nicolls
89% approve of CEO
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Found 259 of over 278 reviews
Updated Nov 21, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits are great, holiday pays, flexibility with the company, growth and so much more!" (in 20 reviews)
- "I would highly recommend Monarch to anyone looking for a new opportunity, who desires growth and wants to be apart of a rewarding and amazing team and company." (in 9 reviews)
- "Managers are glorified Leasing Agents, Assistant Managers serve virtually no purpose, and Leasing Agents are glorified receptionists who show apartments." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Monarch Investment and Management Group and is not affected by filters.
- 5.0FEATURED REVIEWSep 18, 2023National Roving Leasing ConsultantCurrent Employee, less than 1 yearFranktown, CO
Pros
I feel like I actually have a seat at the table, and my input matters to all I interact with. There's a massive support system for just about anything you can encounter and having a link to site forms and operating procedures is life-changing so I don't have to go through several parties to obtain something I should be able to get myself. I've not seen any kind of "Distant" management where things are swept under the rug and hidden from senior management. Everyone has a "How can I help" attitude rather than the typical "Why can't we do XYZ", helping from such a distance it feels disconnected. I'm impressed by how open, communicative, and structured Monarch has been. No PMC is perfect by any means, but when your employer encourages you to be the best version of yourself while simultaneously recognizing you're not able to solve every problem in a 24 hour timeframe, the feeling of empowerment extends farther than any others I've worked for prior to.
Cons
None that I've seen yet.
Monarch Investment and Management Group Response3moThank you for taking the time to leave a review of your experience working with Monarch. We are thrilled to hear that you feel empowered and supported in your role. It is our goal to ensure that every employee feels valued and heard, and we are glad to see that reflected in your feedback. We appreciate your kind words about our open communication and structured approach to management. Our team strives to maintain transparency and encourage a positive work culture. Additionally, we are glad to hear that you have found our resources and support system helpful in your day-to-day tasks. Thank you for your advice to management. We will continue to work hard to provide the best possible experience for all of our employees. If there is anything else we can do to support you, please do not hesitate to reach out.
- 5.0Nov 21, 2023Property ManagerFormer Employee, more than 3 yearsLawton, OK
Pros
They truly care about their employees and their assets.
Cons
The only con I have is that they had to sell the property I am working at so I can't work with them anymore.
Monarch Investment and Management Group Response4dThank you for taking the time to share your experience working with Monarch. It's great to hear that you felt valued and cared for as an employee, and that the company took good care of its assets. It's understandable that you are disappointed about the company having to sell the property you were working at, and we appreciate your honest feedback. We hope that you are able to find a new opportunity that is just as fulfilling and supportive as your time with Monarch was. Best of luck in your future endeavors!
- 5.0Nov 20, 2023Property ManagerCurrent Employee
Pros
I have worked for monarch for just over a year and am loving it! Everyone has been incredibly helpful and supportive onsite and at the corporate level. I could tell right away that they invest in their employees intentionally and have learned so much on account of that. There is a broad range of perks and benefits that are really cool and appeal to everyone. They fully staff their sites, provide all the necessary resources to succeed and genuinely care about the residents.
Cons
Although it has only been a year, I have no complaints so far!
Monarch Investment and Management Group Response4dIt's always great to hear from happy employees, and we're so glad to hear that you've had such a positive experience working with us here at Monarch. It's important to us that our employees feel supported and invested in, and we're happy to hear that you've found that to be the case. We take pride in providing a wide range of benefits and perks to our employees, and we're glad to hear that you've found them appealing and helpful. Our goal is to create a positive work environment that fosters growth and learning, and it sounds like you've been able to benefit from that. We're also pleased to hear that you've found our sites to be well-staffed and that you feel supported in your work with the residents. We believe that providing excellent care for our residents starts with providing our employees with the resources they need to succeed, and we're happy to hear that you feel that we've been able to do that. Thank you for taking the time to share your thoughts and experiences with us, and we hope that you continue to find your work with Monarch to be fulfilling and rewarding.
- 5.0Oct 4, 2023Property ManagerCurrent Employee
Pros
I have been in property management for 9 years but only with Monarch for 8 months. From my first day I have never had a team or company like I have found with Monarch. There is always someone there to help you and support you. Any challenge I may have found in my new position I know my co-works on any level will be here to support me. I always feel like there is some who can help not only myself but anyone on my team.
Cons
The SOPs can be a lot - some are hard to understand and follow. Some do not give enough information on a step by step process.
Monarch Investment and Management Group Response2moThank you for sharing your thoughts about your experience with Monarch. We're thrilled to hear that you've found our team to be supportive and helpful since joining us eight months ago. At Monarch, we believe in providing our employees with the necessary tools and resources to succeed in their roles. We understand that some of our SOPs can be complex, and we're continually working to improve our processes and make them easier to understand and follow. We appreciate your feedback about staff recognition and will take it into consideration. We strive to create a positive work environment and ensure our team members feel valued and appreciated. Thank you for being a part of the Monarch team. If you ever have any questions or concerns, please don't hesitate to reach out to us.
- 5.0Sep 28, 2023Assistant Regional ManagerCurrent Employee, more than 8 yearsGrand Rapids, MI
Pros
I have worked for Monarch going on 9 years now and hands down, the BEST property management company around! Their vision and mission statement is what sets this company apart. You are treated with respect. Everyone matters, you are a part of a team, a team that wants to see you succeed. Your team listens, they care, they are respectful, and professional. If you are looking for a company to grow with, Monarch is that company! You’ll never want to leave because all anyone ever wants is what I listed above.
Cons
None - Make the move today and apply!
Monarch Investment and Management Group Response2moThank you for taking the time to share your experience working for Monarch. We are thrilled to hear that you have had a positive experience with our company and that you have found our vision and mission statement to be a driving force behind our success. We value all of our employees and are dedicated to providing a supportive and respectful work environment where everyone can succeed. We appreciate your kind words about our team and are glad that you feel heard, cared for, and respected. We are committed to providing opportunities for growth and development within the company and are thrilled to hear that you have been able to take advantage of these opportunities during your time with us. Thank you for your feedback and for being a part of the Monarch family. We look forward to continuing to support you in your career with us.
- 2.0Aug 23, 2023Leasing ConsultantCurrent Employee, more than 1 yearSaint Louis, MO
Pros
This is a fine job if you need extra income for a 2 person earning enough for a family. I definitely could not support myself alone with this salary without being broke all the time, and if I had to support myself and my two teenagers, we would be living on streets. Hahah which is hilarious since I work for an apartment complex!
Cons
Salary is not sustainable in this day and age. I have to door dash 3-5 nights a week to pay the bills! In return for this, there is no work/life balance. I’m going back to school to get a degree.
Monarch Investment and Management Group Response4moThank you for taking the time to provide feedback on your experience working with Monarch. We are pleased to hear that your employment has provided additional income, yet we regret to learn that your current salary is inadequate. We acknowledge the challenges that arise with managing living expenses, especially in today's economic climate. We value and appreciate your openness in sharing your experience with us, and we will carefully consider your comments as we continue to evaluate our compensation policies. We encourage you to explore professional development opportunities as well. Pursuing a degree or additional training can facilitate career advancement and enhance your financial situation. We extend our best wishes and support to you in your studies. We appreciate your contributions as a valuable member of our team, and we remain available to address any other concerns you may have.
- 5.0Oct 19, 2023AnalystFormer EmployeeFranktown, CO
Pros
awesome place to work and good culture. You learn everything about multifamily
Cons
Bad location - move out of franktown.
Monarch Investment and Management Group Response2moThank you for taking the time to provide your feedback. We appreciate your positive comments about our company culture and work environment. We are constantly striving to create a positive and supportive workplace for our employees. Regarding your concern about the location, we understand that it may not be ideal for everyone. However, we would like to assure you that we are always exploring ways to improve our location and make it more convenient for our employees. Please do not hesitate to reach out to us if you have any further concerns or suggestions. We value your input and are committed to addressing any issues that may arise. Thank you again for your feedback and for being a part of our team.
- 1.0Aug 1, 2023Leasing AgentFormer Employee, less than 1 yearOmaha, NE
Pros
None if you want to come here and be discriminated on for being black, gay, and trans. Come here. Not only did they fire a previous black, gay male, they fired me who is a black, lesbian woman, and then turned around and fired my black trans bestfriend, all at the same property in a two year span. I don’t need an explanation because I can read between the lines. Anything inappropriate pertaining to my sexuality and the color of my skin that could be said to me, was said to me on a regular basis. I was once even told that my beautiful curly black hair looks like a mop. So if you want to come here and get treated, like an animal because of the color of your skin. Monarch investments is the place that’ll give you that treatment.
Cons
Everything. Everything this company has to offer is a con. I’m warning you don’t do it.
Monarch Investment and Management Group Response4moWe are truly sorry to hear about the negative experience you had while working with us. Discrimination of any kind is unacceptable and we take these allegations very seriously. We would like to thoroughly investigate this matter and ensure that all of our employees are treated with the respect and dignity they deserve. We strongly believe in valuing diversity and inclusivity, and we do not tolerate any behavior that suggests otherwise. Our mission is to provide a comfortable and welcoming environment for all of our employees. We are committed to addressing these issues and improving our communication channels in the future. Thank you for bringing this matter to our attention. We are open to further communication and would like to work towards resolving this issue in a positive and constructive manner. Please contact us directly at comments@monarchinvestment.com so that we can make things right for you.
- 5.0Jul 25, 2023Regional Property ManagerFormer EmployeeOmaha, NE
Pros
Great company with wonderful benefits. Profit Investment opportunities, unlike any other company. I learned a lot and gained valuable industry knowledge.
Cons
Career paths beyond Regional Manager are limited.
Monarch Investment and Management Group Response5moThank you for taking the time to share your feedback on your experience with our company. We are thrilled to hear that you found our company to be great with wonderful benefits and unique profit investment opportunities. We are also pleased to know that you learned a lot and gained valuable industry knowledge during your time with us. We appreciate your feedback regarding the limited career paths beyond Regional Manager. We understand that career growth is important to our employees and we are constantly looking for ways to improve the opportunities available. Your suggestion to consider new paths for Regional Managers to cross over to Asset Management is valuable and we will take it into consideration as we continue to grow and develop our team. Thank you for being a part of our team and for your valuable feedback. We wish you all the best in your future endeavors.
- 5.0Aug 1, 2023Asst ManagerCurrent EmployeeKansas City, MO
Pros
Great benefits and regional managers that care about you and your well-being
Cons
most employees and even afford rent at the property.
Monarch Investment and Management Group Response4moThank you for taking the time to leave a review. We're glad to hear that you appreciate the great benefits and regional managers who care about your well-being. We take pride in providing our employees with a supportive work environment. We're constantly reviewing our compensation and benefits packages to ensure that we're offering fair and competitive wages. If you have any specific concerns or suggestions, please don't hesitate to bring them to our attention. Thank you again for your feedback. We value your contributions to our team and are committed to creating a positive workplace for all of our employees.
Monarch Investment and Management Group Reviews FAQs
Monarch Investment and Management Group has an overall rating of 3.9 out of 5, based on over 278 reviews left anonymously by employees. 74% of employees would recommend working at Monarch Investment and Management Group to a friend and 81% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
According to anonymously submitted Glassdoor reviews, Monarch Investment and Management Group employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Monarch Investment and Management Group. This rating has decreased by -4% over the last 12 months.
74% of Monarch Investment and Management Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Monarch Investment and Management Group 3.8 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Monarch Investment and Management Group to be management, career development, benefits and the cons to be senior leadership .
