Monese Reviews

Updated Jan 12, 2021

To filter reviews, or .
3.1
35%
Recommend to a Friend
59%
Approve of CEO
Monese Founder and CEO Norris Koppel
Norris Koppel
39 Ratings
Pros
  • "Great work environment and good people(in 7 reviews)

  • "Fast-paced environment but still, very friendly and welcoming(in 4 reviews)

Cons
  • "Customer support is sometimes unaware of the changes made by product teams(in 4 reviews)

  • "No office at the moment, high turnover of people(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (7)

    "Great team and working environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monese full-time for less than a year

    Pros

    Work environment is great, passionate colleagues to work with every day. Variety of tasks that make one's days different and challenging. And there are dogs running around in the office.

    Cons

    It's open office, so it can get noisy and difficult to find a quiet corner if you really need to focus.

  2. "Overall a good company that rewards hard work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Kyc Specialist in Tallinn
    Recommends
    Approves of CEO

    I worked at Monese full-time for more than a year

    Pros

    Informal and relaxed environment/communication style. I had a few salary raises and the last one was quite substantial. Also stock options. Dog friendly office. Inspiring and approachable leadership. You participate in building an inclusive product.

    Cons

    Lack of written procedures and as a result a lot of processes rely on case by case solutions/word of mouth. Excessive amounts of time spent on 1:1 and team meetings. Severe lack of communication between product and operational teams. Some people in middle management have egos bigger than the interest of the company.

    Continue reading

  3. "Usual Start-up Environment"

    4.0
    Former Employee - Customer Support Representative 

    I worked at Monese full-time

    Pros

    Decent culture, people were friendly.

    Cons

    Sometimes, priorities changed too quick for people to adapt in a proper manner.

  4. Helpful (1)

    "Room for improvement"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Monese full-time

    Pros

    Good work equipment and talented tech team

    Cons

    No proper training or feedback given.

  5. COVID-19
    Helpful (1)

    "Had a lot of promise"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monese full-time for more than a year

    Pros

    Had the really cool startup promise of free food, table tennis table and wearing what you wanted along with bringing your dog into the office.

    Cons

    Because of Brexit and Covid, the idea that you could be an EU worker travelling around and setup a bank account wherever you wanted to the gig worker economy. However, because this happened, lots of people lost their jobs and the market wasn’t there. Coupled with this, you give something away for free, let high risk customers loose with a bank account and make money from them. Kept on making features that were Comestic and couldn’t compete...

    Continue reading
  6. "Extremely happy with Monese"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AML Investigator in London, England
    Recommends
    Approves of CEO

    I worked at Monese full-time for more than a year

    Pros

    fun, good training, clear guidance, cool management, systems

    Cons

    No office at the moment, high turnover of people

  7. "Nice employer"

    4.0
    Former Employee - Customer Support Agent in Tallinn

    I worked at Monese full-time

    Pros

    nice people and friendly colleagues

    Cons

    not much to say against

  8. "Great work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Monese full-time

    Pros

    Great work environment and good people

    Cons

    The leadership could be better, a lot of things to improve

  9. Helpful (2)

    "Burnout"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anti-Money Laundering Analyst in Tallinn
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monese full-time for more than a year

    Pros

    There isn't anything at all. Nothing notable.

    Cons

    Even someone with steel nerves won't last in here.

  10. COVID-19
    Helpful (4)

    "The company lies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Monese full-time for more than a year

    Pros

    none at all. leadership are liers and have not morality.

    Cons

    over the COVID period they have shown that they do not care about their employees and lie through their teeth.. no humanity, no values no trust.

    Continue reading
Viewing 1 - 10 of 61 English Reviews