Money Management International Reviews | Glassdoor

Money Management International Reviews

Updated June 12, 2018
115 reviews

Filter

Filter

Full-timePart-time

2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Ivan L.Hand, Jr.
55 Ratings

115 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Helping people, we do have good management and coworkers, everyone does the best they can with all we are expected to do" (in 15 reviews)

  • "decent work from home wage, M/D/V benefits with PTO" (in 6 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Housing Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housing Counselor in Sugar Land, TX
    Former Employee - Housing Counselor in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere, management good, very fair

    Cons

    lengthy training, late hours, more space

    Advice to Management

    Good


  2. "Consumer Credit Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Money Management International full-time

    Pros

    Coworkers are very nice and always willing to help. Very rewarding when you are able to ease someone's mind and help them out with their finances.

    Cons

    Overworked. You are expected to do everything and even one bad month can put you in jeopardy of your job.

    Advice to Management

    Be honest and upfront that this job is really a sales position and that getting ppl signed up for DMP's is your main goal.

  3. "Housing Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Money Management International full-time

    Pros

    Work/life balance and ability to train in other departments.

    Cons

    No opportunities for advancement and outside training/seminars not available to all employees.


  4. Helpful (3)

    "Salaries are very top heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Money Management International full-time

    Pros

    Monday - Friday
    Paid holidays
    No micro managing

    Cons

    CEO makes well over $1M (this is a non profit)
    Multiple lay offs (because upper mngmnts high salaries throw off the budget)

    Advice to Management

    None


  5. Helpful (6)

    "not non-profit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Fort Worth, TX
    Former Employee - Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Money Management International full-time (More than 10 years)

    Pros

    You're helping people keep their homes, buy homes, get out of debt, get educated, in general if you're committed to your job you are truly helping people.

    Cons

    There are more chiefs than indians, with each merger the company became more unstable and financially in trouble. Managements concern with the budget became paramount over concerns with staff or our clients. We were doing the job of two to three people to "cut the budget" of lower end management instead of getting rid of redundant upper management.


  6. Helpful (3)

    "Horrible place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Money Management International full-time

    Pros

    Can't think of any pros

    Cons

    Bad environment, no room to grow. Does not care about employees


  7. Helpful (5)

    "Counseling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Sugar Land, TX
    Former Employee - Counselor in Sugar Land, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Money Management International full-time (More than 8 years)

    Pros

    The idea of helping people is good.

    Cons

    The idea of helping people has turned into a sales pitch! The downside are many: low pay for those that are not upper management, too many director levels and above making outrageous salaries! Lack of advancement and raises. Very poor management of doing the exact same thing for several years as the industry has changes without keeping up. Too much management without the credentials (degree) to be able to manage efficiently and effectively. This leads to less customers, leading to layoffs! Year after year people are let go only due to poor management. A sinking ship!!!!

  8. Helpful (1)

    "Happy Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co-workers worked as a team

    Cons

    No complaints, will recommend friends and family

    Advice to Management

    No suggestions at this time


  9. Helpful (7)

    "Housing counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housing Counselor
    Current Employee - Housing Counselor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Money Management International full-time (More than 10 years)

    Pros

    Work at home. Provides a valuable service.

    Cons

    Micromanage, micromanage, micromanage. Workload is extremely overwhelming because of massive layoffs. We are expected to work 3 peoples jobs and still meet goals that have not changed even though we have less than half of the employees we had in the past. Constantly being questioned by management even if you are a employee meeting goals and working as hard as anyone can. Clients are not the priority any longer even though management pretends they are. The most important thing is money no matter the cost. Counselors have to deal with clients being frustrated and irrate from being on hold so long and not being able to get in touch with anyone. Raises? What is that? Haven’t had one in at least 7 years.

    Advice to Management

    Open your eyes. Even your managers who are offered the option to move down to a counseling position or be laid off would rather be unemployed than work as a counselor. It was truly the most rewarding position with the company in the past. We are now treated as robots, expecting to be available all the time without even taking a breath after being on the phone for hours. Your counselors left are tenured employees. we know what we are doing. We are only human working under impossible circumstances. We are being disrespected by being micromanaged and blamed for not answering enough calls when everyone knows it’s imposssible with the lack of employees. We are not slackers. Treat us like we aren’t. Take a walk in your counselors shoes and try to imagine working under such stress of being questioned by your boss daily, trying to help clients to the best of your ability but without even being able to tell them they can call us back if they need additional help. We are extremely burnt out. If all your managers do each day is monitor the ques and call down counselors for ridiculous things, then lay them all off and please keep counselors. You all could also take a pay cut if you really cared about MMI and it’s survival. Our president is the highest paid of all services as president. We’re talking high upper 6 digits. It’s embarrassing. Way too top heavy with ridiculous salaries for a non profit. Meanwhile the counselors who bring in the revenue are working under extreme stress (mostly from management micromanaging) and feeling exhausted and beat down.


  10. "Support Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Neutral Outlook
    No opinion of CEO

    I have been working at Money Management International full-time (More than 8 years)

    Pros

    Helping people, we do have good management and coworkers, everyone does the best they can with all we are expected to do.

    Cons

    You worry about layoffs and then more work.

    Advice to Management

    Keep staff updated on business and try to find time off phone to prevent errors.


Showing 115 of 115 reviews
Reset Filters