Money Management International Reviews | Glassdoor

Money Management International Reviews

Updated July 20, 2017
107 reviews

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2.6
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Ivan L.Hand, Jr.
50 Ratings

107 Employee Reviews

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Pros
  • Helping people, we do have good management and coworkers, everyone does the best they can with all we are expected to do (in 13 reviews)

  • decent work from home wage, M/D/V benefits with PTO (in 6 reviews)

Cons
  • It is a non profit and depends on government funding (in 10 reviews)

  • no room for advancement, low salary and disappointing raises (in 5 reviews)

More Pros and Cons

  1. "Support Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Current Employee - Anonymous Employee in Baton Rouge, LA
    Neutral Outlook
    No opinion of CEO

    I have been working at Money Management International full-time (More than 8 years)

    Pros

    Helping people, we do have good management and coworkers, everyone does the best they can with all we are expected to do.

    Cons

    You worry about layoffs and then more work.

    Advice to Management

    Keep staff updated on business and try to find time off phone to prevent errors.


  2. Helpful (2)

    "Fired with no warning and no write up . This company has no compassion for the employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Sugar Land, TX
    Former Employee - Counselor in Sugar Land, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Money Management International full-time (More than 10 years)

    Pros

    I enjoyed and loved my job assisting client to get out of debt. I provided excellent customer service on every call made. 100 Quality Service

    Cons

    The Management Team from Louisiana doesn't have any working relationships with the few support counselors left in Sugar Land. Very SAD.

    Advice to Management

    Build a rapport with the employee first. Don't let a valuable employee who has been employed over 15 years be terminated without taking the time out to listen Coach,Train and Development based on the way the Louisiana office processes.
    Clients feedback on how the counselor treated them should speak volumes. Especially if the employees has a proven record of providing quality service to the clients. Everyone knew me and love me in Sugar Land and its unfortunate it had to end. I was preparing for retirement.

  3. Helpful (2)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Money Management International full-time

    Pros

    There are no pros for this dump.

    Cons

    I have worked for Clearpoint Credit Counseling Solutions before this company merged with it. Company operated in a dying industry which lead to hundreds of layoffs every year. Massive layoffs usually happen right before Christmas and at the beginning of the year. Company has been downsizing every time for more than a decade straight. Management and managers hold no accountability for anything at all. Pay increase is only about 3% that happens mostly every 2 years. Worst company I have ever worked for.

    Advice to Management

    Fire yourselves


  4. "Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Phoenix, AZ
    Current Employee - Counselor in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Money Management International full-time (More than 10 years)

    Pros

    Excellent work/life balance, generous pto and sick time, stable hours

    Cons

    Very little growth potential, raises very rare


  5. Helpful (7)

    "Support Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counselor in Baton Rouge, LA
    Current Employee - Counselor in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Money Management International full-time (More than 3 years)

    Pros

    Assisting clients in repaying their debt.

    Cons

    Management, disorganization, constant change, no clear vision, plan of action set and not followed through, pay scale, no room for growth, favoritism and micromanaged. Stay under the radar and you will be okay. It is the "Good ole' Girl's Club" here.

    Advice to Management

    Never. Even when asked, they really don't want it.


  6. Helpful (4)

    "Former Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Money Management International full-time (More than a year)

    Pros

    MMI was a great place to work for a couple years when I first started but the staff got on a power trip & the micro management got so bad they almost lost all their counselors.

    Cons

    The management needs to try taking calls for a day every week to get in touch with the reality of the job. They should take some of their own medicine and try to work that into a counseling system so they can see why it doesn't work. Either that or let the counselors work it out since they are the ones who know the most about how to handle a counseling session. Unfortunately they treat you like a four year old. They have the hook up with the credit card companies and can offer great pay off plans which save consumers tens of thousands of dollars in interest and umpteen years of credit card payments but it's a very poorly managed business.

    Advice to Management

    Take calls and conduct your counseling sessions according to the ridiculous check lists you power trip on and see how it works for you. You guys are all punks over there and should be a thriving business but you're still doing lay offs. How unfortunate.


  7. Helpful (2)

    "Micromanage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Money Management International full-time

    Pros

    Enjoy helping clients reach financial freedom

    Cons

    Micromanaged is a con. You have to constantly be available to receive calls and most days have to receive management approval to take a break.

  8. Helpful (2)

    "Not a stable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Money Management International full-time

    Pros

    Nice people and co-workers, friendly environment

    Cons

    Lots of layoffs. Not a stable place


  9. "Housing Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housing Counselor in Atlanta, GA
    Current Employee - Housing Counselor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Money Management International full-time (More than 8 years)

    Pros

    The people here are great

    Cons

    Runs more like a business than a non-profit

    Advice to Management

    Be transparent


  10. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at Money Management International full-time (More than 8 years)

    Pros

    Work Life Balance, Work from Home policy, Open Door policy with Leadership team, great team of skilled employees

    Cons

    As the economy improves the business declines impacting job stability


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